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$67k–$80k/yr
Other
high school, associate degree, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Medical and Dependent Care Flexible Spending Accounts, Health Savings Account, Company Paid Life Insurance
Posted 35d ago
Apply by Jul 2
~40 hrs/week
Responsibilities
Drive store profitability and sales goals while maintaining high standards of customer service and visual merchandising. Lead and develop the store team through recruiting, training, and performance management while overseeing daily store operations.
Requirements
Requires a high school diploma and at least five years of retail experience, including three years in management. Candidates must be able to work flexible shifts and perform physical tasks including standing for long periods and lifting up to 40 pounds.
Full job description
Position Overview
A successful Retail Store Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences.
Position Details
What You'll Do:
Sales and Goals Achievement:
Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals.
Understand the impact surrounding AOV, UPT, Conversion, Margin, and Email capture and level sets employee expectations to achieve positive results. Ensures effective execution of all sales productivity initiatives.
Direct and maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging.
Effectively set sales and promotions with proper signing and communication
Understand merchandise assortment and allocation and how it links to traffic and buying trends. Communicates shifts to District Manager or Inventory team.
Customer Service:
Personally demonstrate a high level of customer service and engagement and set tone and expectations for the team.
Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Directs team to do the same.
Orchestrate optimum staffing levels and floor coverage to assist and engage the customer.
Ensure customer profile information is accurately recorded.
Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
Human Resources/Leadership Skills:
Effectively recruit, hire, train, motivate, and lead employees.
Ensure all openings are filled on a timely basis.
Demonstrate professionalism, integrity, and company values when addressing employees.
Exhibit sound decision-making skills and performs with a minimum of supervision; is solution-based.
Provide clear and consistent feedback to employees on a regular basis. Coaches for performance.
Recognize next-level performance and develops a bench with a progression plan to support the needs of the company.
Ensure employee performance is accurately assessed and all Human Resource protocols and documentation are completed in a timely and efficient manner. Store and employee files are maintained according to all standards.
Adhere to all Company guidelines, policies, and programs and sets a positive example.
Identify problems and opportunities and discusses them with District Manager.
Store Operations:
Control inventory and expenses.
Direct team in handling merchandise receipts and transfers quickly and accurately.
Direct team in the visual merchandising of the sales floor.
Understand, execute, and train all cash handling and reporting functions
Properly process all register functions and ensure they are correctly followed in the store.
Ensure store is secured; respond to any alarms as directed.
Ensure the safety of employees and customers. Communicate concerns to the District Manager or Human Resources.
What We're Looking For:
High school diploma or equivalent. Associate’s or Bachelor’s degree with a focus in Business Administration and /or Merchandising preferred.
Five years retail experience with a minimum of three years retail management experience.
Highly organized and able to adapt in a growing and changing environment.
Able to build teams, motivate, lead and influence others.
Strong problem-solving skills and the ability to make good decisions. Able to persist through challenges.
Goal-oriented and results-driven.
Exemplifies the highest standards of integrity and trust.
Excellent communicator and listener.
Collaborates and functions as part of a team.
Ability to work a flexible shift including evenings and weekends.
Performs other duties as directed.
Authorized to work in the United States without sponsorship.
Environmental Factors:
Must be able to stand or walk for up to eight hours a day.
Frequent reaching and bending and twisting – below waist and above shoulders.
Frequently required to use repetitive hand to finger motions and reach with hands and arms.
Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
Ability to climb ladders, reach and bend.
Work in temperatures ranging from 50 - 80 degrees – especially in our stock room areas.
Able to use common tools such as hammer, screw driver, and wrench for floor sets.
Use of a computer up to 60 % of the time throughout the day.
Position Benefits and Perks
Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success.
Multiple Medical plan options
Dental & Vision plans
Medical and Dependent Care Flexible Spending Accounts
Health Savings Account including company contributions
Company paid Life Insurance and AD&D
Company paid Short-Term Disability
Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance
401(k) Employer Match
Parental Leave
Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
Paid Time Off: take it as you need it policy for exempt employees
Daily pay available
40% Employee Discount
Position Compensation Outline
Annual Base Salary Range: $66,964 to $80,357/Year
This position is eligible to participate in the company bonus program.
Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change
The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
About Duluth Trading Company
Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.
From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.
Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.
Duluth Trading Company has a dam good crew, committed to helping everyone lead a more hands-on way of life.
Industry
Retail Apparel and Fashion
Company size
501-1,000 employees
Founded
1989
Headquarters
Mt Horeb, WI
LinkedIn followers
26,351
The Duluth Trading team is no ordinary team. We're a hardworking group of folks who don't take ourselves too seriously and are bonded by the belief that we should take on life with our own two hands. Always growing and always evolving, we know there's always got to be a better way. We welcome fussers, futzers and fine-tuners from all walks of life who embrace the same sentiment to join our dam good crew of people who do.
From heroically durable Fire Hose® Pants to Buck Naked™ Underwear that feels like you're wearing nothing at all, we revel in equipping our customers to live on terms that are their own.
At Duluth Trading Company, the paycheck is just the start. All of our positions come with some big dam perks, too.
Dam Good Full-Time Benefits
- Competitive pay
- Generous product discount
- 401(k) with company match
- Employee stock purchase program
- Anniversary bonus at 5 years
- Free Employee Assistance Program
- 9 paid holidays
- Bonus birthday PTO day
- 12 weeks paid parental leave
- Competitive health, dental, and vision benefits
- Employer-funded Short and Long-Term Disability, Basic Life, and ADD
Insurance
- Employer contributions to HRA or HSA
- Paid bereavement leave
Offices: 201 E Front St, Mt Horeb, WI 53572, US · 170 Countryside Dr., Belleville, WI 53508, US · 100 S. 1st Street, Mount Horeb, WI 53572, US · 170 Countryside Dr, Belleville, Village of, WI 53508, US
Men's and Women's workwearInnovative toolsIngenious gadgetsGreat storytellingOuterwear for the outdoor enthusiastLuggage and bagsNo Bull Guaranteeand Unique cultureTextilesFashion
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