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Full-time
bachelor degree
Health & wellness benefits, 401(k) & company match, Paid sick days, Vacation, Holidays, Paid bereavement
Posted 12d ago
~40 hrs/week
Responsibilities
The Assistant Front Office Manager oversees daily front desk operations, ensuring efficient service delivery and high guest satisfaction. They are responsible for leading and mentoring the team, managing payroll, and maintaining accurate financial records.
Requirements
Candidates should have a bachelor's degree or relevant experience, with at least two years in hotel guest services and one year in a leadership role. Proficiency in property management systems, specifically Opera, and knowledge of hotel financial processes are preferred.
Full job description
Loews Arlington Hotel offers job seekers a large-scale resort and meetings environment in Arlington’s sports district. Team members support 888 rooms, five dining venues, pools, spa services and 266,000 square feet of event space, with skybridge access to Live! by Loews.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
What We’re Looking For:
An experienced and dynamic Assistant Front Office Manager who will lead the guest services team with confidence and care, ensuring every interaction reflects Loews Hotels’ commitment to excellence. As the face of our front desk operations, you’ll champion service standards, inspire your team, and create seamless experiences that leave lasting impressions. In this role, you’ll balance operational precision with a warm, welcoming approach that makes every guest feel valued.
Who You Are:
Empathetic Leader: You inspire and motivate your team, fostering a culture of collaboration and positivity
Guest-Centric Professional: You anticipate needs and deliver personalized experiences that exceed expectations
Clear Communicator: You engage with guests and colleagues with confidence, clarity, and professionalism
Solutions-Oriented Thinker: You thrive under pressure, resolving challenges with creativity and sound judgment
Organized Multitasker: You manage priorities effectively in a fast-paced environment without compromising quality
Veterans and military spouses are encouraged to apply
What You’ll Do:
Oversee daily operations of the Front Office team, ensuring smooth and efficient service delivery
Lead and mentor team members to maintain high performance, morale, and adherence to Loews service standards
Manage payroll processes, including scheduling, timecard edits, and approval of time-off requests
Monitor guest feedback and implement strategies to enhance satisfaction and loyalty
Coordinate room allocations and collaborate with housekeeping to meet guest preferences
Develop and deliver training programs to support team growth and operational excellence
Serve as the primary point of contact for internal and external inquiries.
Conduct audits and maintain accurate financial records, including payment processing and performance reporting
Partner with leadership on initiatives to promote hotel services and improve operational efficiency
Respond to emergencies with professionalism, ensuring guest and team safety
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigne
Your Qualifications Include:
Bachelor’s Degree or relevant work experience required
Minimum of two years guest service experience in hotel hospitality preferred
Minimum one-year guest service leadership role preferred
Experience with previous Property Management System, preferred Opera System
Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred
Ability to stand for long periods of time required
Who You’ll Supervise:
Front Desk Team
Guest Services Team
Related keywords
Front OfficeHospitalityHotel ManagementGuest ServicesOpera SystemProperty Management SystemPayrollBudgetingForecastingFinancial AnalysisLeadershipTeam MentoringService StandardsOperationsSchedulingAuditing
At Loews Hotels & Co, we believe every day is an opportunity to enrich life through exceptional experiences.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1960
Headquarters
New York, New York
LinkedIn followers
91,296
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Offices: 655 Madison Ave, New York, New York 10065, US · 1600 e Randall Mill Pl NW, Arlington, Texas 76011, US · 799 Clark Ave, St Louis, Missouri 63102, US · 1065 Peachtree St NE, Atlanta, Georgia 30309, US · 455 N Park Dr, Chicago, Illinois 60611, US
Based on 1026 listings with disclosed salaries, most hospitality jobs in Texas pay between $50k–$92k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Texas right now?
There are currently 26,824 open hospitality positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Texas?
Companies currently hiring include Domino's, Starbucks, Compass Group, Aramark Healthcare+, Brinker International, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Texas?
Yes — 428 of the 26824 open hospitality positions offer remote or hybrid work (283 remote, 145 hybrid).
How do I apply for Hospitality jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.