Plano, Texas, United States · Hybrid
About the Role We are seeking a detail-oriented and brand-savvy Guest Engagement & Messaging Specialist to manage inbound responses from our marketing SMS and email campaigns. This role is responsible for turning custome…
Skills: Customer Service, Sales, Communication, CRM, HubSpot
Marriott International Hotels, Inc.Plano, Texas, United States · On-site
$22/hr–$23/hr
POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determi…
Skills: Event planning, Event coordinating, Customer service, Communication, Attention to detail
Plano, Texas, United States · On-site
Ring the dinner bell! Haywire is looking for our next great Bartender! Company's Comin' and that means we need a Cocktail Crafter whose mission is creating unique and special experiences for their guests. We pride oursel…
Skills: Bartending, Cocktail crafting, Wine knowledge, Whiskey knowledge, Beer knowledge
Marriott International Hotels, Inc.Plano, Texas, United States · On-site
$63k–$88k/yr
JOB SUMMARY Responsible for audio-visual presentations in the property’s meeting space, manages event technology sales and leads the event technology staff in the daily operation of the department. The position is respon…
Skills: Audio-visual operations, Event technology management, Budget management, Team leadership, Customer service
Marriott International Hotels, Inc.Plano, Texas, United States · On-site
$192k–$254k/yr
JOB SUMMARY Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sale…
Skills: Strategic Planning, Revenue Management, Talent Management, Financial Performance, Brand Management
Plano, Texas, United States · On-site
Description La La Land Kind Cafe is more than just a coffee shop - it is a movement dedicated to spreading kindness, positivity, and inclusivity. Our mission is to make every guest feel valued and uplifted by creating a …
Skills: Supervision, Leadership, Communication, Customer service, Inventory management
Plano, Texas, United States · On-site
Mexican Sugar is seeking a Busser! Busser: Provide friendly, efficient, knowledgeable, and helpful service of food and beverage following established quality and time standards. Maintain a high awareness of cleanliness i…
Skills: Customer Service, Table Maintenance, Cleaning, Stocking, Communication
Maggiano's Little ItalyPlano, Texas, United States · On-site
Our Dishwashers are responsible for washing and sanitizing all food service utensils, glassware, plate ware, pots, and pans. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring …
Skills: Dishwashing, Sanitizing, Kitchen maintenance, Food safety, Teamwork
Raising Cane's Chicken FingersPlano, Texas, United States · On-site
Company Description Initial hiring pay range (based on location, experience, etc.): $15.50 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for o…
Skills: Restaurant management, Operations management, Customer service, Team leadership, Safety compliance
Gulf Coast Hotel Management, Inc.Plano, Texas, United States · On-site
$18/hr
Hotel Maintenance Technician The Maintenance Technician is a team member of the ECHO Suites Extended Stay by Wyndham Richardson location. This is a new, fast-growing extended stay brand and in a prime location. In additi…
Skills: Routine maintenance, Troubleshooting, Facility repair, Groundskeeping, Problem-solving
Plano, Texas, United States · On-site
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food Preparation, Sanitation, Kitchen Safety, Inventory Management, Cash Handling
Plano, Texas, United States · On-site
About the role At PopStroke, you'll have the opportunity to engage with state-of-the-art entertainment technology within the golf and entertainment industry. Your role will involve managing IT systems and deploying hardw…
Skills: Microsoft 365, Okta, RMM, MDM, Network design
Plano, Texas, United States · On-site
Description Position Summary: Responsible to perform all aspects of cleaning the community common areas and resident rooms or apartments ensuring a pleasing home-like environment for residents, associates and visitors Es…
Skills: Cleaning, Sanitization, Laundry services, Safety compliance, OSHA standards
Plano, Texas, United States · On-site
$17/hr–$23/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Food preparation, Kitchen equipment operation, Sanitation, Food safety, Inventory management
Plano, Texas, United States · On-site
About Kiln: Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places, and spaces. Kiln o…
Skills: Hospitality management, Facilities management, Event planning, Customer service, Budget management
Plano, Texas, United States · On-site
$10/hr–$14/hr
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relation…
Skills: Customer service, Golf etiquette, Bag handling, Cart maintenance, Range operations
Plano, Texas, United States · On-site
$89k–$102k/yr
About Wonder Everything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive resta…
Skills: P&L Management, Operations Management, Team Leadership, KPI Management, Inventory Management
Raising Cane's Chicken FingersPlano, Texas, United States · Hybrid
Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. R…
Skills: Full cycle recruiting, Manpower planning, Talent pipeline, Strategic support, Communication skills
Marriott International Hotels, Inc.Plano, Texas, United States · On-site
POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling…
Skills: Customer Service, Communication, Operational Support, Guest Relations, Problem Solving
Plano, Texas, United States · On-site
SUMMARY/ OBJECTIVE What kind of party do you host? The Power of Party is our brand standard in delivering a premium guest experience with clean standards that outshine the industry. When it comes to clean, we mean it, an…
Skills: Customer service, Communication, Sales, Appointment booking, Multi-tasking
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The Guest Engagement Specialist manages inbound marketing responses via SMS and email to convert leads into bookings while maintaining brand voice. They also track performance metrics and provide insights to marketing and operations teams to improve campaign effectiveness.
Candidates must have a high school diploma or equivalent, with an associate or bachelor's degree preferred. Proven experience in call center environments within beauty, wellness, or hospitality industries is required, along with proficiency in CRM systems and Microsoft Office.
About the Role
We are seeking a detail-oriented and brand-savvy Guest Engagement & Messaging Specialist to manage inbound responses from our marketing SMS and email campaigns. This role is responsible for turning customer interest into confirmed bookings while maintaining a consistent, high-quality brand voice. The ideal candidate is equal parts communicator, salesperson, and brand steward who can also track performance and provide insights that improve marketing effectiveness.
A Day in the Life
Customer Messaging & Lead Response
Brand Voice & Experience
Booking Conversion & Revenue Growth
Reporting & Insights
What Sets You Apart
Education and Experience
Benefits & Perks
We offer a comprehensive benefits package designed to support your health, well-being, financial future, and professional growth.
Benefits are generally effective the first of the month following 30 days of employment and are subject to applicable plan terms.
This role is not eligible for Visa Sponsorship
European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.
Smooth, Done Right
European Wax Center, Inc. is the largest and fastest-growing franchisor and operator of out-of-home body waxing services, with over 1,000 locations in the United States. What sets us apart is our unique combination of philosophy, exceptional service, proprietary products, and a comfortable, consistent guest experience. Together, these elements have established EWC as the leader in the waxing services category. We’re backed by a strong, well-established team supporting every function of the business — including marketing, technology, accounting, finance and more — all working together to empower our franchisees and elevate the brand.
Offices: 5830 Granite Pkwy, Plano, Texas 75024, US
There are currently 523 open hospitality positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Aramark Healthcare+, Starbucks, ClubCorp, Compass Group, Fogo de Chão, among others. Browse the listings above to see every active employer.
Yes — 15 of the 523 open hospitality positions offer remote or hybrid work (4 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
