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Full-time
Comprehensive health care coverage, On-site health and wellness centers, Retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support
Posted 1d ago
~40 hrs/week
Responsibilities
The role involves reviewing dealer onboarding forms to identify discrepancies and ensuring documentation accuracy to meet service level agreements. You will also track requests, monitor queues, and collaborate with Sales and cross-functional leaders to reduce rework and expedite onboarding.
Requirements
Candidates must have knowledge of the auto finance industry and proficiency in Microsoft Office products. Strong attention to detail, critical thinking, and the ability to communicate effectively across all leadership levels are required.
Full job description
Help dealers get onboarded faster by ensuring documentation is accurate the first time. In this role, your analysis and clear communication will remove friction for Sales and business partners. You will balance speed and precision while keeping service level commitments front and center. If you enjoy detail-driven work with visible business impact, this role is for you.
As a Business Operations Analyst in the Dealer Sign-up team within Chase Auto Business Analytics and Solutions, you review dealer onboarding forms to identify discrepancies and help ensure a clean document package. You will help us meet service level agreements by tracking requests, monitoring queues, and escalating issues when needed. You will work closely with Sales and cross-functional leaders to speed completion of onboarding and reduce rework. We value collaboration, continuous improvement, and clear communication that helps our partners act quickly.
Job responsibilities
Track and monitor incoming onboarding requests to ensure timely action and completion
Monitor queues and manage work to support service level agreement adherence
Analyze dealer forms to identify discrepancies and document required corrections
Communicate discrepancies to Sales and partners to obtain clean, complete documentation
Perform peer reviews to validate documentation accuracy and protect the firm’s interests
Prepare and distribute reports that explain trends, volumes, and drivers of performance
Communicate with cross-functional leaders to remove blockers and expedite onboarding completion
Identify process gaps and propose operational improvements to reduce errors and rework
Document findings, actions taken, and recommendations for business partners
Required qualifications, capabilities, and skills
Knowledge of the auto finance industry
Demonstrated attention to detail and accuracy in documentation review work
Demonstrated critical thinking skills, including the ability to identify process improvement needs
Proficiency with Microsoft products, including Excel, Word, and Outlook
Ability to communicate effectively with stakeholders at all leadership levels
Strong written communication skills, including the ability to document findings clearly
Strong verbal communication skills, including the ability to explain technical topics in non-technical terms and present sensitive issues appropriately
Preferred qualifications, capabilities and skills
Experience performing data analysis and creating business reporting
Strong analytical skills, including the ability to identify trends and drivers from operational data
Comfort translating complex scenarios into clear, actionable summaries for business partners
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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How much do Data & Analytics jobs in Plano, TX pay?
Based on 212 listings with disclosed salaries, most data & analytics jobs in Plano, TX pay between $85k–$209k per year. Individual offers vary with seniority, company size, and specialization.
How many Data & Analytics jobs are open in Plano, TX right now?
There are currently 632 open data & analytics positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Plano, TX?
Companies currently hiring include JPMorganChase, NTT DATA North America, Toyota North America, Toyota Racing Development, Bank of America, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Plano, TX?
Yes — 215 of the 632 open data & analytics positions offer remote or hybrid work (56 remote, 159 hybrid).
How do I apply for Data & Analytics jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.