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Full-time
bachelor degree
Tickets to events, Hawks Shop discounts
Posted 43d ago
~40 hrs/week
Responsibilities
Oversees the physical security infrastructure and manages the loading dock operations to ensure safe and efficient material distribution. Responsible for security technology oversight, personnel training, and the implementation of safety policies and procedures.
Requirements
Requires a 2-4 year college degree and at least 3 years of professional experience in security, law enforcement, or military environments. Must possess strong communication skills and the ability to work a flexible schedule including evenings and holidays.
Full job description
Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you: An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
Who are we: Creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you: An enthusiastic lover of sports, live entertainment and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
Job Summary:
The Specialist, Security Systems & Dockmaster plays a critical role in maintaining and enhancing the physical security infrastructure of the facility. This position is responsible for overseeing key security systems, supporting daily operations, and ensuring the safe and efficient management of the loading dock. The role also contributes to the development and implementation of procedures that promote a secure and well-organized environment.
Key Responsibilities:
Operations, Training, and Compliance
Supports the training of security personnel and executes all employee, vendor, and contractor badges while maintaining visual standards and consistency on badges and the database.
Maintain Safety and Security and Loading Dock documents, checklists, and supplies.
Control access to all Loading Dock bays and restricted areas to include establishing and implementing procedures for the receipt, shipment, documentation, and distribution of all incoming mail, packages, and material in support of State Farm Arena.
Systems and Assets
Responsible for partnering with the Asset Manager for the Building Security’s fleet and golf cart maintenance and repairs.
Assist with Emergency Preparedness training and supplies. Coordinates certification and refresher First Aid training for various departments. Maintains supplies for AED’s and Emergency First Aid kits in collaboration with building operations.
Assists in the execution and planning of various security training classes for internal and external departments.
Communicate all incoming and outgoing package details with employees and vendors receiving freight or packages to ensure that the recipient is aware of what storage and pickup procedures are available and expected for incoming and outgoing deliveries.
Organizational and Department Oversight
Security Technology oversight to include 24/7 devices, shipping and receiving, and lobby guest check-in technology.
Implementing department projects and other duties as assigned
Assist in researching, developing, and implementing policies and procedures around staff and event safety requirements, as well as ensuring the programs put in place remain relevant to the arena, event, and applicable laws.
Requirements:
2-4 Year college degree required
At least 3 years of experience in a professional environment and/or training or equivalent combination of education and experience. This can include security, law enforcement, or military experience
Possesses excellent written and verbal communication skills, strong reflective listening skills
Possesses excellent time management and organizational skills
Proven ability to deal with and resolve difficult situations involving customers and/or staff members
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to work flexible hours, including evenings, weekends, and holidays
Preferred Qualifications:
Strong knowledge of safety and security principles, regulations, and best practices.
Excellent leadership and communication skills, with the ability to engage and influence stakeholders at all levels
At least three years of industry experience or working in an arena environment
Experience in developing and implementing security programs, policies, and procedures. Strong organizational and project management skills.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks!
Committed to entertaining and uniting the city of Atlanta since 1968, the Atlanta Hawks & State Farm Arena, under the leadership of Principal Owners Tony Ressler and Jami Gertz, continue to build bridges through basketball by following its True to Atlanta mantra. The Hawks organization focuses on positively impacting the lives of Atlantans through providing access to youth basketball, fighting food insecurity, and the transformation of State Farm Arena into Georgia’s largest-ever voting precinct for the 2020 elections. The Hawks family also includes the College Park Skyhawks (NBA G League). Atlanta Hawks Membership, which includes your seat for every home game, is on sale now at www.hawks.com/membership or by calling 866-715-1500. For more information on the Hawks, log on to www.hawks.com or follow us on social media @ATLHawks.
Offices: 1 State Farm Drive, Atlanta, GA 30303, US
Fantasy SportsSportsSports Leagues and TeamsE-CommerceTicketingBasketballMarketingDigital MediaEvent Management
Based on 463 listings with disclosed salaries, most hospitality jobs in Georgia pay between $48k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Georgia right now?
There are currently 8,681 open hospitality positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Georgia?
Companies currently hiring include Domino's, Compass Group, Starbucks, Taco Mac Restaurant Group, The Wendy's Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Georgia?
Yes — 259 of the 8681 open hospitality positions offer remote or hybrid work (174 remote, 85 hybrid).
How do I apply for Hospitality jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.