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Skills: Commercial Loan Servicing, Loan IQ, Syndicated Lending, Loan Documentation, Construction Loan Budget Monitoring
Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Indian Trail, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Dallas, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
$61k–$107k/yr
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Provide servicing activities for low to moderately complex commercial products and resolve customer service issues. Collaborate with internal teams to ensure compliance with bank policies and regulatory requirements while managing loan data.
Requires at least 2 years of experience in Commercial Loan Servicing or equivalent. Proficiency in Loan IQ and experience with syndicated lending and loan documentation are highly desired.
Are you looking for more? Find it here. At Wells Fargo, we’re more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.
Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three - making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
Wells Fargo is seeking a Commercial Loan Servicing Specialist to join the Commercial Real Estate & Syndicated Lending Operations Servicing team. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
Provide servicing activities for low to moderately complex commercial products
Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
Evaluate and upload data into the systems of record
Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
Serve as an escalation point in the resolution of client issues
Provide guidance and training to peers
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements
Required Qualifications:
2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Proficient in Loan IQ
Syndicated Lending Experience
Experience working with Participation, trades, and foreign loan originations
Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience.
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Excellent verbal, written, and interpersonal communication skills
Ability to effectively resolve problems and conflicts at the immediate and root-cause levels
Ability to work effectively, as well as independently, in a team environment
Ability to work in a fast-paced deadline driven environment
Sound critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
Good business communications skills and be recognized as someone who delivers extraordinary and superior customer service
Job Expectations:
This position currently offers a hybrid work schedule three (3) days in office and two (2) days remote
Candidate must be able to work Mon – Fri: 8:30am – 5:30pm
Ability to work additional hours as needed
1525 W W T Harris Blvd, Charlotte, North Carolina 28262
Posting End Date:
11 Jul 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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Based on 1085 listings with disclosed salaries, most finance & accounting jobs in North Carolina pay between $63k–$173k per year. Individual offers vary with seniority, company size, and specialization.
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