Customer Service & Support Jobs in Tampa, FL (Now Hiring) — 3,537 open — Page 40
Morgan & Morgan, P.A.
Case Manager
Tampa, Florida, United States · On-site
Mid level
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Full-time
bachelor degree
Medical insurance, Dental insurance, 401(k) plan, Paid time off, Paid holidays
Posted 10d ago
~40 hrs/week
Responsibilities
The Case Manager will assist attorneys by managing case files from intake to closing, including preparing demands and gathering necessary documentation. They will also serve as a primary point of contact for clients, insurance carriers, and healthcare providers.
Requirements
Candidates should have at least 2 years of experience in a legal or insurance adjuster role, with a preference for personal injury experience. A bachelor's degree is preferred, along with strong organizational, communication, and computer skills.
Full job description
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
Responsibilities
Daily interaction with existing and potential clients, via telephone and in person.
Order medical records from providers and communicate with clients and providers during the course of treatment.
Obtain documents necessary to support injury and/or liability positions
Interact with insurance carriers and healthcare providers to secure records and account balances
Work directly with multiple coworkers involved in the management and support of case files
Maintain organized case files.
Interact with attorneys and present case synopsis when required
Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
Manage case files from intake to closing under the direction of an attorney
Performs other related duties as assigned to meet the needs of the business
Qualification
Bachelor’s degree (preferred)
Prior experience as a Personal Injury Case Manager preferred.
At least 2 years of working in a legal position or insurance adjuster experience preferred.
Ability to be a team player and follow procedures.
Proactive interaction with clients, insurance companies and medical providers.
Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
Strong writing and communication skills along with attention to detail
Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.
#LI-EM1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
Related keywords
Case ManagerPersonal InjuryLegalInsuranceMedical RecordsLiabilitySettlementsClient SupportDatabase ManagementMicrosoft OfficeDocumentationIntakeCase FilesCommunicationOrganizationMulti-tasking
John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured.
Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved.
This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history.
Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve.
With $35 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone.
All law firms are not the same. There’s only one Morgan & Morgan.
Offices: 20 North Orange Avenue, Suite 1600, Orlando, FL 32801, US · 191 Peachtree Street NE, Suite 4200, Atlanta, GA 30303, US · 1 Commerce Square, 26th Floor, Memphis, TN 38103, US · 4450 Old Canton Rd, Jackson, Mississippi 39211, US · 850 3rd Ave 4th Floor, Brooklyn, NY 11232, 4th Floor, Brooklyn, NY 11232, US
Auto AccidentBrain InjuryBirth InjurySpinal Cord InjuryClass ActionSocial Security DisabilityWorkers' CompensationSlip and Fall AccidentsPremises LiabilityNursing Home Abuse
Frequently asked questions
How many Customer Service & Support jobs are open in Tampa, FL right now?
There are currently 3,537 open customer service & support positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tampa, FL?
Companies currently hiring include Tampa General Hospital, Lowe's Companies, Inc., Marriott International Hotels, Inc., Starbucks, Hard Rock Hotel & Casino Ottawa, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tampa, FL?
Yes — 510 of the 3537 open customer service & support positions offer remote or hybrid work (218 remote, 292 hybrid).
How do I apply for Customer Service & Support jobs in Tampa, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.