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HOUSEMAN-SpringHill Suites Tampa North I-75 Tampa Palms
Tampa, Florida, United States · On-site
Entry level
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Tampa, Florida, United States · On-site
Entry level
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Tampa, Florida, United States · On-site
$14/hr–$16/hr
Entry level
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Tampa, Florida, United States · On-site
Entry level
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
bachelor degree
Free park admission, Discounts on park admission tickets, Discounts on food, Discounts on merchandise, Scholarship opportunities, Exclusive employee events
Posted 9d ago
Apply by Sep 17
~40 hrs/week
Responsibilities
The Assistant Supervisor leads a team to deliver exceptional guest service while maintaining a clean, safe, and compliant park environment. Responsibilities include conducting quality inspections, managing inventory, monitoring labor budgets, and providing training to ambassadors.
Requirements
Candidates must be at least 18 years old, possess a valid driver's license, and be proficient in Microsoft Office. The role requires physical stamina for lifting, climbing, and operating heavy equipment, along with unrestricted availability for overnight, weekend, and holiday shifts.
Full job description
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do:
You’ll lead an incredible team in delivering an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. As a team leader, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will:
Enthusiastically represents the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job
Ensure a safe environment for all team members, guests, and animals
Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching
Ensure compliance to all state/federal regulations, park policies, and department procedures
Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law
Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
Maintain inventory and stock/replace areas supplies and equipment as needed
Schedule compactor pulls
Monitor daily labor to align with labor budget and daily attendance
Conduct equipment and safety checks in compliance with department and company standards
Attend to ambassadors and follow park protocol in emergency situations
Respond to ambassador and guest needs
Communicate effectively with other areas within the department as well as other departments in the park
Track information to complete daily and weekly reports
What it takes to succeed:
At least 18 years of age
Proficient in Microsoft Office applications
Bachelor's degree (B.A.) from a four-year college or university preferred
Able to positively interact with guests and co-workers of all ages, ethnic/cultural backgrounds, and/or language, and individuals with special needs
Possession of a valid state driver’s license
Able to lift or move 75lbs
Able to complete provided CPR/AED training/certification
Able to be trained and certified at all assigned areas and job functions
Able to climb stairs/ladders
Comfortable with operating forklift/scissor lift/man lift/Pressure washers
Able to operate and maneuver in/around tight spaces
Able to use heavy equipment for cleaning
Comfortable with exposure to noise and vibrations
Able to work in all weather conditions and temperature extremes
Able to train on and properly use protective gear
Comfortable working around fumes/dust/odor
Able to bend, sit, stand, squat, stoop, walk, kneel, reach with hands and arms at shoulder level or below, climb and reach with hands and arms above shoulder level
Comfortable speaking in front of large groups of guests and team members
Able to remain calm and professional during challenging situations
Have a working knowledge of all Microsoft Office applications
During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays
This position requires overnight work. Must be available and willing to work overnight shifts, including weekends, holidays, and varying schedules as business needs require.
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainment company with a world-class portfolio of seven brands across 13 parks in the United States and Abu Dhabi. The Company’s award-winning portfolio of iconic brands includes SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica.
Our portfolio offers experiences for guests of all ages to enjoy exhilarating thrill and family-friendly rides and coasters, inspiring up-close encounters and educational presentations with wildlife, and exciting shows, concerts, and live performances.
We are committed to wildlife conservation globally, and all three SeaWorld parks, plus Discovery Cove and Busch Gardens Tampa Bay, are accredited members of the AZA, one of the world’s foremost professional zoological organizations. Our parks serve as one of the largest marine animal rescue organizations in the world, actively participate in endangered species survival programs, and make significant contributions to science through field research and the study of animals in our care.
Website: www.UnitedParks.com
Offices: 6240 Sea Harbor Dr., Orlando, Florida 32821, US
How many Customer Service & Support jobs are open in Tampa, FL right now?
There are currently 3,537 open customer service & support positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tampa, FL?
Companies currently hiring include Tampa General Hospital, Lowe's Companies, Inc., Marriott International Hotels, Inc., Starbucks, Hard Rock Hotel & Casino Ottawa, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tampa, FL?
Yes — 507 of the 3537 open customer service & support positions offer remote or hybrid work (216 remote, 291 hybrid).
How do I apply for Customer Service & Support jobs in Tampa, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.