Tampa, Florida, United States · Hybrid
What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and …
Skills: Team leadership, Customer service, Coaching, Mentoring, Performance management
Tampa, Florida, United States · Hybrid
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Outside sales, Prospecting, Negotiation, Cold-calling, Customer relations
Tampa, Florida, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer service, Sales, Change agility, Communication, Customer problem solving
Tampa, Florida, United States · On-site
Please note this position will be at the Yuengling Center Job Summary This position values guests and is committed to providing a positive impression with World Class Service. It is a behind the scenes position that requ…
Skills: Event Setup, Event Teardown, Guest Service, Time Management, Attention To Detail
Fort Lauderdale, Florida, United States · Hybrid
$57k–$71k/yr
Job Responsibilities and Requirements Assume overall responsibility for managing undedicated client accounts ranging from 2 to 99 lives. This role serves as the main contact for the client for ongoing service and is the …
Skills: Account management, Customer service, Consulting, Negotiation, Leadership
Tampa, Florida, United States · Hybrid
Come join our GTE Financial team! We are looking for a proactive, detailed-oriented, analytical individual to join as a Payment Operations Specialist. This position will be responsible for the daily process of receiving …
Skills: ACH processing, Wire transfers, NACHA rules, OFAC policy, Reconciliation
Driven Brands Inc.Tampa, Florida, United States · On-site
$15/hr–$18/hr
Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, …
Skills: Customer service, Leadership, Inventory management, Team training, Auto maintenance
Tampa, Florida, United States · On-site
$14/hr–$16/hr
Embark on an exciting new chapter in your professional journey as an Afternoon Team Member at Taco Bell. Qualified candidates must be at least 18 years old and available for full-time hours between 10am and 8pm. Enjoy a …
Skills: Customer service, Teamwork, Positive mindset, Food preparation
Sarasota, Florida, United States · On-site
$75k–$100k/yr
Overview Are you seeking a career advancement opportunity? An established home services company and a leader in South Florida is seeking a self-motivated HVAC Service Manager with a positive attitude to join our expandin…
Skills: HVAC management, Team leadership, Diagnostic skills, Residential HVAC, Light commercial equipment
Tampa, Florida, United States · On-site
Job DetailsJob Location: Tampa, FL 33612At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the C…
Skills: Customer service, Patient advocacy, Appointment scheduling, Medical terminology, Insurance verification
Tampa, Florida, United States · On-site
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…
Skills: Customer service, Communication skills, Reservation management, Interpersonal skills, Time management
Tampa, Florida, United States · On-site
If you are a current University of Tampa student, please search for and apply to student jobs here via Workday. Job applications for current students will not be considered if submitted through the external career center…
Skills: Event coordination, Customer service, Project management, Relationship management, Database management
Phoenix, Arizona, United States · Remote Solely
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Ascensu…
Skills: Customer Service, Communication, Microsoft Office, Excel, Data Entry
Tampa, Florida, United States · On-site
The Personal Lines Customer Service Manager oversees the overall performance and daily operations of the Customer Service environment through direct leadership of Personal Lines Supervisors. This role is accountable for …
Skills: Customer Service, Leadership, Staffing, Performance Management, Underwriting
Tampa, Florida, United States · On-site
Store 2707474: 908 W Fletcher Ave, Tampa, Florida 33601 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as a Customer Se…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Lake Mary, Florida, United States · Hybrid
Anticipated End Date: 2026-09-15 Position Title: Pharmacy Technician II Job Description: Pharmacy Technician II Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and con…
Skills: Pharmacy operations, Data entry, Prior authorization processing, Adjudication troubleshooting, Administrative support
Tampa, Florida, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer service, Sales, Troubleshooting, Communication, Critical thinking
Brandon, Florida, United States · On-site
$46k–$55k/yr
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
Skills: Relationship Building, Customer Service, Sales, Cash Handling, Communication
Tampa, Florida, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access control, Security monitoring, Customer service, Incident response, Patrolling
Tampa, Florida, United States · On-site
We are looking for a highly organized and detail-oriented Enterprise Account Scheduler to support our Enterprise Accounts team. In this role, you will be responsible for managing appointments, coordinating shipments, and…
Skills: Scheduling, Logistics, Account coordination, Customer service, Microsoft Outlook
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The Retail Support Supervisor manages a team of specialists to ensure high-quality betting and account-related support at partner casinos. Responsibilities include coaching team members, preparing performance reports, and ensuring compliance with regulatory requirements.
Candidates must have 2-4 years of leadership experience in a customer service environment, preferably within online sportsbooks or casinos. Strong communication, problem-solving, and managerial skills are required, along with proficiency in MS Office.
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us?
What is the position?
Our Retail Support Supervisor will report to the Director of VIP and Retail Support and will be responsible for the performance and quality of service provided by a team of specialists who provide betting and account-related support to our players at our partner casinos. You will ensure your team complies with its responsible gambling and regulatory requirements and strives to deliver best-in-class service.
Supervises the team members, identifying and addressing developmental issues, and coaching opportunities.
Prepares weekly & monthly reports summarizing the assigned customer service team’s performance.
Delivers regular and timely coaching and feedback to the team members to enhance performance.
Responsible for the enforcement of organizational policies and procedures to ensure compliance.
Ensures proper and timely dissemination of all processes and business updates to the team, based on business needs.
Identifies opportunities to update or improve customer service procedures and makes recommendations.
Resolves problems by identifying and selecting solutions and applying technical experience and precedents.
Engage with Management/Training to identify areas of opportunity to develop additional training.
Assist other VIP and Retail Support units when customer queues are empty.
Assist in case management.
Be trained and able to answer questions related to the property and app.
Performs other related duties as assigned.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
What are we looking for?
You will have experience managing a team of customer service hosts ideally in the online sportsbook or casino environment.
Ability to coach, mentor, lead and motivate others to meet high-performance standards and expectations.
Excellent leadership and managerial skills that reflect the philosophy of "lead by example."
Strong verbal and written communication, be a problem solver who looks for opportunities to enhance policy, process, and tools.
Must manage time and priorities effectively by completing tasks in a timely manner.
Demonstrated decision-making, critical thinking, problem-solving abilities.
Strategy development, execution, performance management, and measurements
Must be a Team Player. "Team" has various levels (team, area, site, Business Unit) and we need to be able to support and understand most of them.
You will be able to support the recruitment, training and development of a team and nurture an environment where they can excel through encouragement, development, and empowerment.
Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
You have proven experience of operating in a fast-paced, changing, and real-time environment.
Intermediate MS Office outlook, Excel, PowerPoint.
Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required.
Availability to work flexible hours.
Reliable transportation to make it to work every day.
2-4 years of leadership experience.
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Flexible vacation allowance
Startup culture backed by a secure, global brand
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
Hard Rock Digital is building the future of online sports betting and interactive gaming.
Hard Rock Digital is building the future of online sports betting and interactive gaming. We’re turning up the volume on sports betting in a bold new way. Known the world over for our famous cafes, casinos, hotels, and rock memorabilia collection, our newest venture takes the same Hard Rock ethos and brings it to the newly expanding online sports betting industry here in the USA. Headquartered in Hollywood, Florida, with offices in New Jersey, Austin, and Toronto, we are a fast-paced team dedicated to building an unrivalled betting experience for millions of sports fans everywhere.
Offices: Hollywood, Florida, US · Austin, Texas, US · Atlantic City, New Jersey, US
There are currently 3,537 open customer service & support positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Tampa General Hospital, Lowe's Companies, Inc., Marriott International Hotels, Inc., Starbucks, Hard Rock Hotel & Casino Ottawa, among others. Browse the listings above to see every active employer.
Yes — 506 of the 3537 open customer service & support positions offer remote or hybrid work (215 remote, 291 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
