Customer Service & Support Jobs in Sydney, Australia (Now Hiring) — 1,291 open — Page 19

The Opportunity

• Based at UNSW Sydney Kensington Campus
• Full-time (35 hrs week) |Permanent (Continuing) role
• Level 6 salary from $108,021 + 17% super | Level 7 salary from $118,483 + 17% super

Since 1959, Unisearch has connected organisations with leading academic and industry expertise, delivering expert opinion, consulting and testing services across Australia.  Unisearch service-oriented approach and rigorous standards of excellence are backed by fast turnaround on contracts and a high degree of professionalism. Our academic and external clients enjoy the benefits of our strong expertise in contract negotiation, project and relationship management, and administrative support.

The Client Relationship Consultant will manage and grow an existing portfolio of legal clients and consulting projects by providing high-level customer service, pricing quotes, and assisting with bids and tenders, while managing multiple concurrent projects, liaising with internal and external stakeholders to ensure projects are delivered on time and on budget.

This role reports to the Operations Manager and has no direct reports.

Why UNSW

UNSW isn’t like other places you’ve worked. We are a large organisation with a diverse and highly talented community doing extraordinary work. We are driven to be thoughtful, practical and purposeful in all we do, and this collective approach is what gives our work impact. It is also why UNSW is consistently ranked among the world’s top 20 universities in the QS World University Rankings and is a proud member of Australia’s prestigious Group of Eight. If you’re seeking a career where you can thrive, be challenged and contribute to meaningful work, you’re in the right place.

Benefits include:

• Hybrid and flexible working
• Additional Christmas shutdown leave
• Career development and learning opportunities
• Access to UNSW staff benefits and discounts
• Work with Australia's leading academics and industry experts
• Affordable on campus parking

About You

• Experience managing client relationships or accounts
• Juggle multiple projects and competing priorities
• Strong commercial judgement and problem-solving skills
• Exceptional communication and stakeholder management skills
• Experience in project management and or tender/bid response preferred

Appointments may be made at either Level 6 or Level 7 depending on skills and experience.

To apply:  Please submit your CV and Cover Letter via the Apply button. As part of the application process, you will also be asked to respond to two short free-format questions designed to help us better understand your experience. A copy of the Position Description can be found on JOBS@UNSW.

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks: - 

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Contact: Shiree Thomas - Talent Acquisition Partner- e: [email protected]

Please apply through the application portal and not via the contact above.

Applications close: 11.55pm, Sunday 5th July 2026

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.