Customer Service & Support Jobs in Seattle, WA (Now Hiring) — 2,173 open — Page 6

Application close date:

Applications will be accepted on an ongoing basis until the requisition is closed.

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

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We are a varied team of collaborators, doers, and problem- solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin’s vision of millions of people living and working in space to benefit Earth.

As part of a hardworking team of specialists, technicians, and engineers (use as appropriate), you will guard and supervise company grounds to prevent theft, violence, or other loss of company property. Tours premises, monitors grounds via surveillance equipment and via guard stations. Greets and directs visitors, provides temporary visitor IDs, and maintains a visitor’s log. Responds to security breaches and prepares and files reports describing incidents, accidents, or intruders. This role does not involve carrying a firearm while on duty.

We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required!

Ability to work on site full time required. Relocation provided.

Shift information:

• 12 hour, 2 week rotation shifts: Mon, Tues, Fri, Sat 6am – 6pm / Sun, Wed, Thurs 6am- 6pm

• Every other weekend off

• 84 hour 2 week pay periods

Responsibilities:

• Perform responsibilities as identified by Security Management and Security Officer Lead in the conduct of guard posts, i.e., control access to the site via Visitor Management System, respond to inquiries and issues at guard posts, understand and execute all post orders assigned to guard position.
• Support special events, emergent activities and ad hoc assignments as identified and assigned by Security Management.
• Understand and align with Blue Origin badging policies to properly categorize and appropriately issue visitor badges as required.
• Respond to emergency situations (fire/medical/suspicious person/etc.)
• Implement roving patrols as assigned.
• Must be willing and able to work flexible schedule, to include nights, overtime, weekends and rotating.

Minimum Qualifications:

• Possess a high school diploma or equivalent.
• Possess a valid driver’s license.
• Ability and willingness to occasionally stand in a static position for extended periods.
• Display outstanding customer service and communication skills.
• Work in various environments such as cold weather, rain/snow or heat
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications:

• Associate degree
• 2+ years’ experience in military, law enforcement, overseas security contracting, or corporate security
• Aptitude for critical incident handling
• CPR/First Aid certification
• Computer based proficiency with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Extensive team-oriented experience
• Outstanding character/integrity
• Ability to de-escalate disputes and/or conflict(s)
• Excellent time management skills

Base Pay Range for:

WA applicants is $21.03 - $29.44

Other site ranges may differ

Culture Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check

• Required for all positions: Blue’s Standard Background Check
• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.