Seattle, Washington, United States · On-site
$32/hr–$34/hr
Job Title: Resident Services Manager Salary: $32 to $34 per hour plus bonuses! Schedule: Monday-Thursday | 7:00am-6:00pm (four days per week, ten hour shifts) Explore The Modern Avenue5 is growing, and we are in search o…
Skills: Hospitality, Customer service, Property management, Conflict resolution, Communication
Seattle, Washington, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Nail care, Manicures, Pedicures, Specialty nail treatments, Customer service
Seattle, Washington, United States · On-site
$23/hr–$33/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Seattle, Washington, United States · On-site
$27/hr–$39/hr
About this role: Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role…
Skills: Brokerage support, Client services, Administrative support, Financial services, Microsoft Office
Seattle, Washington, United States · On-site
$162k–$219k/yr
Amazon Customer Service is reimagining the associate experience from the ground up. We're building a future where every associate—from their first day through their entire career—has an experience designed around them as…
Skills: Product strategy, Product management, AI/ML, Human-centered design, Experimentation
Seattle, Washington, United States · On-site
$20/hr–$50/hr
We have an opening for a full time COFFEE SERVICE TECHNICIAN position. Location: KES Self Perform - 2121 7th Avenue, Seattle, WA 98121 Note: online applications accepted only. Schedule: Full time schedule. Hours and days…
Skills: Espresso machine maintenance, Vending machine repair, Equipment installation, Customer service, Troubleshooting
Seattle, Washington, United States · On-site
$28/hr–$42/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Maintenance management, Hot water heater repair, Carpentry, Roofing maintenance, Hand tools
Seattle, Washington, United States · On-site
$21/hr–$23/hr
Caring Transitions of Seattle Central is a locally owned company that helps seniors and families make smooth, stress-free transitions from one living situation to another. We specialize in downsizing, relocation, estate …
Skills: Organization, Packing, Unpacking, Research, Photography
Seattle, Washington, United States · On-site
$29/hr–$36/hr
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. L…
Skills: Retail management, Team leadership, Visual merchandising, Operations management, Customer service
Seattle, Washington, United States · On-site
$24/hr–$27/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Appliance repair, Plumbing, Painting, Carpentry, Preventative maintenance
Seattle, Washington, United States · On-site
City, State:Seattle, Washington Title: Houseperson Location: Moxy Seattle FLSA: Non-Exempt Status: Full-time Reports to: Executive Housekeeper Pay Range: $21.30 / hour Job Summary: The Houseperson is responsible for main…
Skills: Housekeeping, Cleaning, Organization, Communication, Time Management
Seattle, Washington, United States · On-site
$21/hr–$31/hr
Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role wi…
Skills: Customer service, Cash handling, Transaction processing, Banking regulations, Attention to detail
Seattle, Washington, United States · On-site
City, State:Seattle, Washington Title: Room Attendant Location: Seattle, Washington FLSA: Non-Exempt Status: Part-time, Weekends only, Seasonal Reports to: Executive Housekeeper Pay Range: $21.30 / hour Job Summary: The …
Skills: Housekeeping, Cleaning, Time management, Attention to detail, Communication skills
Seattle, Washington, United States · On-site
$21/hr–$31/hr
Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role wi…
Skills: Banking transactions, Customer service, Cash handling, Transaction processing, Attention to detail
Seattle, Washington, United States · On-site
$38/hr–$40/hr
Feel Seen at Thrive! Learn more about Dorian here: https://www.dorianseattle.com/ Pay Range: $38 - $40 per hour Schedule: Full-time; Monday - Friday 7am to 4pm; Afterhours and weekends may be required, as needed Thrive's…
Skills: Property management, Team leadership, Unit turns, Work orders, Preventative maintenance
Seattle, Washington, United States · On-site
Location: The Charter Hotel Seattle Life as a Banquet Server: Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Assists with setting up banquet rooms from 10-2…
Skills: Banquet service, Food and beverage service, Customer service, Suggestive selling, Liquor regulation compliance
San Francisco, California, United States · Hybrid
$197k–$345k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforc…
Skills: Production Engineering, SRE, Infrastructure, People Management, Kubernetes
Seattle, Washington, United States · On-site
$21/hr–$31/hr
Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role wi…
Skills: Customer service, Cash handling, Transaction processing, Banking regulations, Attention to detail
Seattle, Washington, United States · On-site
$21/hr
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no won…
Skills: Sales, Customer service, Communication, Teamwork, Problem-solving
Seattle, Washington, United States · Remote Solely
$65k–$80k/yr
The Manager, Community is accountable for the reliable delivery of membership, learning, and community engagement projects, translating priorities established by the Director, Community into well-managed work plans that …
Skills: Project Management, Community Engagement, Instructional Design, Adult Learning, Event Coordination
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The Resident Services Manager oversees resident hospitality, communication, and service coordination to ensure a high-quality living experience. They act as the primary liaison between residents and the property management team while supporting renewal efforts and daily operations.
Candidates must have a high school diploma, with an associate or bachelor's degree preferred. At least two years of experience in property management, hospitality, or customer service is required.
We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
The resident services manager is responsible for creating and delivering exceptional resident experience by overseeing resident services, hospitality, communication, and service coordination within the community. This role combines concierge-level hospitality with operational support for the property management team to ensure residents receive prompt service, clear communication, and a welcoming environment throughout their entire living experience. Serving as the primary liaison between residents, leasing, and maintenance teams, the resident services manager ensures that service requests, communications, and resident needs are handled with professionalism and urgency. This position blends responsibilities traditionally associated with assistant property manager and concierge roles, with a strong emphasis on resident experience, retention, and service excellence.
• Serve as the primary resident services contact for residents, guests, vendors, and prospective residents
• Deliver a hospitality-driven experience in every interaction
• Greet residents and guests while assisting with questions, requests, and community services
• Ensure prompt, professional, and personalized service
• Address and resolve resident concerns with professionalism and urgency
• Build strong resident relationships to support renewal conversion and long-term retention
• Monitor upcoming lease expirations and collaborate with leasing teams to encourage renewals
• Assist with renewal outreach efforts, including resident check-ins and satisfaction follow-ups
• Proactively identify and resolve service issues that may impact renewal decisions
• Support initiatives that increase renewal conversion rates and resident satisfaction scores
• Coordinate with maintenance to ensure the timely completion of resident work orders
• Track service requests and provide residents with updates regarding service status
• Conduct resident follow-up within 24 hours after work order completion to confirm satisfaction
• Escalate unresolved service concerns to the Property Manager as needed
• Ensure service standards align with the community’s hospitality expectations
• Plan and coordinate resident events and lifestyle programming
• Organize activities aligned with the community demographic and brand
• Coordinate vendor partnerships for activation and community experiences
• Promote engagement through:
o Resident appreciation events
o Social programming
o Amenity activations
o Community partnerships
o Develop and distribute community communications, including:
o Resident newsletters
o Event announcements
o Amenity updates
o Community notices
• Maintain clear and consistent communication channels to keep residents informed
• Oversee front desk and resident service operations
• Manage package handling and deliveries
• Coordinate move-ins, move-outs, and elevator scheduling (where applicable)
• Maintain organized and welcoming resident service areas
• Ensure hospitality amenities are properly stocked and maintained
• Assist the Property Manager with daily operational needs
• Partner with leasing to support the guest experience
• Conduct community inspections to ensure cleanliness, safety, and service standards
• Identify and communicate maintenance or safety concerns
• KPI’s used to measure performance are:
o Resident Satisfaction
o Renewal Conversion
o Work Order Follow-Up
o Community Engagement
• Perform other duties as assigned
• High school diploma required
• Associate or bachelor’s degree preferred
• 2+ years of experience in property management, hospitality, concierge, or customer service
• Exceptional hospitality and customer service skills
• Strong interpersonal and communication abilities
• Conflict resolution and problem-solving skills
• Strong organizational and time management skills
• Ability to prioritize in a fast-paced environment
• Proficiency in Microsoft Office programs, Outlook, Word, and Excel
• Property management software experience preferred, Yardi, Entrata, etc.
• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned
• Required to maintain a regular schedule, which may also require working outside of the regular schedule, weekends, and non-traditional holidays
• Exposure to an environment typically found in an office building
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:
• Ability to lift, push, and pull up to 25 pounds
• Must be able to observe and detect signs of emergency through visual and/or auditory cues
• Must be able to remain stationary, move around, reach, and position oneself as needed for extended periods
• Ability to communicate and express or exchange ideas with others, as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly
• Ability to perceive the nature of sounds at normal speaking levels, including the ability to
receive detailed information through oral communication, and to make discriminations in sound
• Visual requirements, including color, depth perception, and field vision
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
• Ability to tolerate stressful situations
• Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Building brighter futures for all those in our reach.
Avenue5 is a vibrant multifamily and single-family property management services firm with locations throughout the United States. We manage over 825+ properties and 180,000+ units nationwide. Our company is headquartered in Seattle, and has offices in Austin, Boise, Dallas, Denver, Orange County, Phoenix, Portland, Salt Lake City, Washington Tri-Cities, Spokane, and greater Washington, D.C. In addition, Avenue5 has local experts based in key markets, including Northern California, Los Angeles, San Diego, Reno, Las Vegas, Colorado Springs, San Antonio, Houston, Kansas City, Nashville, Atlanta, Baltimore, Tampa, Charlotte, and Charleston. We are proud to: • Listen to our associates, recognize them, and give them room to grow • Invest in our associates to help them become the best version of themselves • Approach every important decision with our associates in mind We offer: • Competitive compensation • Coverage for medical, dental, and vision, effective on the first day of the month following hire • A 401(k) plan, available after 30 days of service • Paid birthday, holidays, a paid floating holiday, and a paid community service day off • Exclusive, associates-only discounts • Reimbursement for education-related expenses We're always on the lookout for talented new associates! To apply, contact us at [email protected]. Employing more than 4,000 associates, Avenue5 is proud to have been named a top 15 national finalist on the Best Places to Work Multifamily™ list, to have been certified as a Great Place to Work® for 9 years in a row, as one of the Best Workplaces in Real Estate™, to have been ranked as one of the 100 fastest-growing private companies in Washington list by The Puget Sound Business Journal, and to have been ranked as one of the top 10 fastest-growing multifamily property management companies by Multi-Housing News. We are ranked at position 6 on the National Multifamily Housing Council (NMHC) Top 50 Managers List.
Offices: Seattle, WA, US
There are currently 2,877 open customer service & support positions in Seattle, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, Starbucks, Allied Universal, Kroger, PROVIDENCE MEDICAL INSTITUTE, among others. Browse the listings above to see every active employer.
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