San Antonio, Texas, United States · Hybrid
$45k–$46k/yr
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a…
Skills: Customer Service, Insurance Sales, Property & Casualty Insurance, Problem Solving, Critical Thinking
San Antonio, Texas, United States · Hybrid
$46k–$49k/yr
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a…
Skills: Property & Casualty Insurance, Customer Service, Sales, Retention, Cross-selling
San Antonio, Texas, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Sales, Cashiering, Merchandising, Suggestive Selling
San Antonio, Texas, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Sales, Cash Handling, Merchandising, Suggestive Selling
San Antonio, Texas, United States · On-site
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Skills: Customer Service, Hospitality, Communication, Teamwork, Time Management
San Antonio, Texas, United States · On-site
$26/hr–$28/hr
Overview We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice …
Skills: Office Management, Patient Experience, Profit And Loss Management, Strategic Planning, Local Marketing
American Campus CommunitiesSan Antonio, Texas, United States · On-site
Resident Experience Manager - Esperanza Hall Department: Property Admin Employment Type: Full Time Location: Esperanza Hall - San Antonio, TX Reporting To: Property Manager Description The Resident Experience Manager lea…
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San Antonio, Texas, United States · On-site
Description Measure Technicians wanted now! If you are talented in flooring and customer service, click to apply now! You have the opportunity to travel and meet new people – best of all – help them meet their flooring n…
Skills: Flooring Measurement, Customer Service, Mathematics, Attention To Detail, Active Listening
San Antonio, Texas, United States · On-site
$35k–$47k/yr
Description Do you love talking with people? Would you like to work just 3.5 to 4 days a week? We are looking for a Front Desk Receptionist! No Dental background required! We are willing to train the right individual wit…
Skills: Customer Service, Reception, Communication, Scheduling
San Antonio, Texas, United States · On-site
Summary: Do you love working outdoors and have a passion for plants? Join Altman Plants, the industry leader in Garden Center service and nursery innovation! We are looking for enthusiastic individuals to work at retail …
Skills: Merchandising, Inventory Management, Customer Service, Teamwork, Problem Solving
San Antonio, Texas, United States · On-site
Description IT’S Fun, IT’S Flexible, IT’S Entertaining IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment.…
Skills: Customer Service, POS Operation, Visual Merchandising, Sales, Loss Prevention
San Antonio, Texas, United States · On-site
About European Wax Center European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services and a proprietary line of beauty products. Focused on our vision of Revealin…
Skills: Sales, Customer Service, Interpersonal Skills, Communication, Product Education
San Antonio, Texas, United States · On-site
The Pharmacy Technician I assists the Pharmacist in the preparation and distribution of medications and maintains pharmaceutical inventory and maintains patient and pharmacy records in a manner consistent with all federa…
Skills: Pharmacy Software, Prescription Dispensing, Inventory Management, Patient Record Maintenance, IV Preparation
San Antonio, Texas, United States · On-site
Company Description EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in…
Skills: Consultative Sales, Retail Experience, Customer Experience, Vehicle Presentation, Transparency
San Antonio, Texas, United States · On-site
ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to o…
Skills: Plumbing, Electrical, HVAC, Drywall, Framing
San Antonio, Texas, United States · On-site
This position is being posted on behalf of our subsidiary; Sanger & Altgelt. JOB FUNCTION: The Insurance Producer is responsible for building and maintaining a profitable book of business by developing strong client rela…
Skills: Prospecting, Risk Evaluation, Client Relationship Management, Consultative Selling, Negotiation
San Antonio, Texas, United States · On-site
$15/hr–$20/hr
Position Overview The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This…
Skills: Audio Visual Setup, Technical Troubleshooting, Customer Service, Equipment Operation, Event Technology
San Antonio, Texas, United States · On-site
Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction. The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public …
Skills: Microsoft Office, Database Programs, Verbal Communication, Written Communication, Analytical Thinking
San Antonio, Texas, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Automotive Parts Knowledge, Communication, Inventory Management
San Antonio, Texas, United States · On-site
$10k–$36/hr
Job Title: Information Technology Property Custodian (ITPC) Location: JBSA-Randolph, San Antonio, TX (on-site) Clearance: Favorable Tier 1 (formerly NACI) Investigation Citizenship Status: U.S. Citizen Compensation: SCA …
Skills: IT Asset Management, Inventory Control, Supply Chain Management, Microsoft Office 365, Customer Service
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Handle inbound and outbound member contacts to provide customer service, sales, and retention for Property & Casualty insurance products. Assist members with quotes, billing, and coverage advice while maintaining required state licenses and compliance standards.
Requires a High School Diploma or GED and up to 1 year of customer service or sales experience in financial services or insurance. Candidates must obtain a Property & Casualty license within the first 90 days of employment.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.
After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.
We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.
Military veterans and spouses are highly encouraged to apply.
Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in July, August, and September 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Maintain required Property & Casualty license and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or GED equivalent
Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.
Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)
Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.
Effective time management and organizational skills.
Successful completion of a job-related assessment may be required
1 year of customer contact experience in a needs-based sales environment
6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday 9:30am-6:00pm
Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST
USAA provides support to our members 7 days a week.
After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.
All work schedules for this role are 40 hours per week.
Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.
Salary: The hiring range for this position is: $45,010-$46,010
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join Our Mission
Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we’ve also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all. Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the military community’s provider of choice also takes dedicated team members who share our core values of service, loyalty, honesty, and integrity.
Offices: 9800 Fredericksburg Rd., San Antonio, Texas 78288, US · One Norterra Dr., Phoenix, Arizona 85085, US · 1855 Telstar Dr., Colorado Springs, Colorado 80920, US · 520 Independence Pkwy, Chesapeake, Virginia 23320, US · 5601 Legacy Dr, Plano, Texas 75024, US
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