Key Holder/Barista (Part-Time) @ Hyatt Regency Hill Country
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Key Holder/Barista (Part-Time) @ Hyatt Regency Hill Country
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Part-time
Posted 47d ago
~40 hrs/week
Responsibilities
Deliver exceptional guest experiences by preparing high-quality beverages and assisting with retail merchandise sales. Support daily store operations, including POS transactions, visual merchandising, and opening and closing procedures.
Requirements
Previous experience as a barista, keyholder, or retail associate is preferred along with a hospitality mindset. Candidates should have flexible availability and a Food Handler's Card is preferred.
Full job description
YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION
At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
Job Summary
As a Keyholder / Barista, you play an important role in delivering exceptional guest experiences while supporting the daily operations of the store. This position blends retail sales with café service, allowing you to craft high-quality beverages, assist guests with merchandise, and support store operations including opening and closing procedures. You will work closely with the management team to maintain strong service standards, meet sales goals, and create memorable moments for every guest in a fast-paced, dynamic environment.
Key Responsibilities and Accountabilities
Guest Experience & Sales
Promptly greet all guests and offer assistance to provide exceptional guest service.
Prepare and serve coffee, specialty beverages and food items with quality and consistency.
Engage guests in conversation using open-ended questions to recommend products, beverages, and promotional items.
Practice suggestive selling to increase sales and enhance the guest experience.
Maintain strong knowledge of store merchandise, beverages, promotions, and key performance indicators (KPIs).
Educate guests on food, beverage, and retail offerings.
Store Operations
Support daily store operations including opening and closing procedures.
Accurately process transactions through the POS system, including cash, credit cards, employee discounts, guest room charges, and hotel property charges.
Monitor and record daily waste to support operational efficiency.
Assist with merchandising and maintain visual presentation standards for food, beverage, and retail products.
Cleanliness, Safety & Compliance
Maintain store cleanliness and adhere to food safety and sanitation standards.
Follow all company, hotel, and local health department guidelines.
Recognize and address potential security risks while protecting company assets.
Follow all applicable state and federal laws, including policies related to loss prevention, timekeeping, and store operations.
Team Collaboration
Work collaboratively with team members to achieve store sales and service goals.
Foster a positive, inclusive, and service-focused work environment.
Support leadership by modeling strong service standards and operational excellence.
Skills & Qualifications
Previous experience as a keyholder, barista, or retail/food service associate preferred.
Friendly, outgoing personality with a strong hospitality mindset.
Passion for coffee, beverages, and delivering exceptional guest experiences.
Strong communication, attention to detail, and organizational skills.
Experience with merchandising and maintaining visually appealing displays.
Basic knowledge of food safety practices (Food Handler’s Card preferred).
Must be 21 years of age for liquor sales (where applicable).
Flexible availability including mornings, evenings, weekends, and holidays.
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Frequent standing and walking for up to 8 hours per shift (except during required breaks).
Frequent use of hands to prepare beverages, operate POS systems, and handle merchandise.
Occasional reaching, stooping, kneeling, or climbing.
Ability to lift and move up to 40 pounds.
Ability to read, count, and complete required operational paperwork accurately.
BRING YOUR PASSION AND TALENT TO OUR TEAM!
Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!
Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.
Event Network is the leading operator for experiential retail attractions across North America.
Industry
Retail
Company size
1,001-5,000 employees
Founded
1998
Headquarters
San Diego, CA
LinkedIn followers
23,964
Total funding
$3M
OUR STORY
25 Years in Business… 100+ Iconic Destinations…
Event Network, LLC is the leading retail operator for cultural attractions across North America. Our venues include zoos, aquariums, museums, science centers, botanical gardens, traveling exhibitions, luxury resorts and other highly regarded cultural and iconic destinations.
WE DELIVER EXCEPTIONAL RETAIL EXPERIENCES
As an innovative organization with a broad industry view and tremendous focus on our craft, we bring unmatched insight to assortment planning, regional trends, consumer demographics, and spending patterns.
We apply proven retail disciplines to each unique environment and with each partnership. We integrate seamlessly with our partners and operate under the banners of their brands. We deliver guests pure enjoyment and a carefully curated shopping experience so that our partners earn great feedback and return visits.
JOIN OUR TEAM
Event Network is on a mission to redefine experiential retail. We always have been. Come and help us serve our team, partners, guests, and planet. Join our connected team of dedicated and innovative merchants and all who support them.
Apply today! Join a team that takes pride in our amazing Company Culture.
https://www.eventnetwork.com/careers
Event Network is an equal opportunity employer.
Offices: 9606 Aero Drive, Suite 1000, San Diego, CA 92123, US · 1153 Center Drive, Suite G-240, Park City, UT 84098, US
Cultural Attraction RetailShopping MallMuseums and Historical SitesSocial MediaCommunitiesRetailGift
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