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$18/hr–$24/hr
Full-time
Posted 34d ago
~40 hrs/week
Responsibilities
Deliver an interactive and elevated guest experience by managing food and beverage service in an immersive dining environment. Responsibilities include greeting guests, taking accurate orders, and collaborating with the team to ensure smooth, high-energy service.
Requirements
Candidates should have 1-2 years of food and beverage experience, preferably in fine dining or high-profile guest service. Proficiency in English and the physical ability to lift up to 60 lbs and stand for long periods are required.
Full job description
POSITION OVERVIEW:
The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service, and supporting the concept’s dynamic and creative vision.
KEY RESPONSIBILITIES
Greet and engage guests warmly and enthusiastically.
Present and describe menu items professionally and clearly.
Take accurate food and beverage orders and ensure timely delivery
Anticipated guest needs and provide creative, personalized service.
Collaborate with the team for a smooth, high-energy service.
Follow hotel and union policies, including safety, hygiene, and service standards
Participate in concept-specific trainings and briefings.
The ability to recognize and address potentially intoxicated, disruptive or undesirable guests.
The ability to respond properly in any hotel emergency or safety situation.
The ability to perform other tasks or projects as assigned by hotel management and staff.
Additional Key Responsibilities
The ability to deliver food and beverage items from the kitchen to the guest’s table in a timely and efficient manner.
QUALIFICATIONS and REQUIREMENTS:
Previous find dining or high-profile guest service experience preferred.
1-2 years of food and beverage service experience.
Excellent knowledge of food, preparation, and wines.
Strong verbal communication and interpersonal skills.
Ability to engage guests dynamically and interactively.
Excellent teamwork and collaboration.
Ability to remain composed under pressure.
Reading, writing and oral proficiency in the English language
PHYSICAL REQUIREMENTS
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Position:
Standing and walking
Lifting plates, punchbowl, some furniture
Carrying
Push/Pull food carts
Sitting
Partial forward bend
Repetitive static elbow flexion
Force:
60 lbs Punchbowl (carried by 2)
35 lb Tables
2-3 plates of food at one time (10-15 lbs)
Repetitions:
Walking: continuous at high speed
Carrying 35 lbs tables approximately 100 feet several times a day
Carrying plates: very repetitive
Carrying 60 lb Punch bowl 2 x day
Push/pull food carts: very repetitive
Help houseperson/busperson move furniture and arrange buffet 2-3 x week
Sit down: 15 minutes per shift for briefing
Sensory:
Sight, speech, and hearing for communication with guests.
Related keywords
Fine DiningHospitalityGuest ExperienceFood And BeverageImmersive DiningWine KnowledgeHotel PoliciesUnion PoliciesCustomer ServiceServerBusser
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,423 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
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