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Jobs at INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC (Now Hiring) — 12 open

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Reservations Supervisor

New York, New York, United States · On-site

$38/hr–$41/hr

Mid level

JOB TITLE: Reservations Supervisor DEPARTMENT: Reservations REPORTS TO: Director of Reservations ______________________________________________________________________ QUALIFICATION REQUIREMENTS: 2–4 years of hotel…

Skills: Leadership, Opera PMS, Synxis, Revenue Maximization, Up-selling

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Assistant Director of Engineering

New York, New York, United States · On-site

$95k–$100k/yr

Mid level

800x600 Normal 0 false false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 JOB TITLE: Assistant Director of Engineering DEPARTMENT: Engineering REPORTS TO: Director of Engineering ___________________________…

Skills: Strategic Planning, Project Management, Budgeting, Technical Oversight, Staff Leadership

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Server/Busser

New York, New York, United States · On-site

$18/hr–$24/hr

Entry level

POSITION OVERVIEW: The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service,…

Skills: Fine Dining Service, Guest Engagement, Menu Presentation, Order Taking, Wine Knowledge

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Concierge

New York, New York, United States · On-site

$41/hr

Mid level

POSITION OVERVIEW: As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and service excellence. You will play a pivotal role in ensuring that our guests’ needs are not only met…

Skills: Guest Relations, Luxury Hospitality, Interpersonal Communication, Itinerary Planning, Resource Management

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Front Office Receptionist - Cashier

New York, New York, United States · On-site

$33/hr

Entry level

POSITION OVERVIEW: We are seeking a dynamic and enthusiastic Temporary Front Desk Agent to join our team and help to deliver the highest quality of service to our guests. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RE…

Skills: Guest Check-in/Check-out, Customer Service, Microsoft Office, Property Management System, Communication

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Host/Hostess

New York, New York, United States · On-site

Mid level

POSITION OVERVIEW: The Pierre Hotel, one of the world's premier luxury destinations, seeks a qualified host or hostess (part time) for the Magic Table events. Located in the iconic Pierre Hotel on Manhattan’s Upper…

Skills: Guest Service, Reservation Management, Communication Skills, OpenTable, Microsoft Office

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Director of Human Resources

On-site

$200k–$220k/yr

Senior+

HUMAN RESOURCES DIRECTOR Are you ready to lead the human resources function at one of New York City's most iconic hotels? If you're a seasoned HR professional with a passion for hospitality, we want to hear from you! Abo…

Skills: Strategic Leadership, Talent Acquisition, Employee Relations, Labor Relations, Training And Development

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Doorperson

New York, New York, United States · On-site

Entry level

Job Title: Door Person Reports to: Director of Front Office Department: Front Office/ Guest Services POSITION OVERVIEW: The Door Person at The Pierre New York, A Taj Hotel, is responsible for getting guest luggage and be…

Skills: Guest Services, Luxury Hotel Operations, Communication Skills, Interpersonal Skills, Teamwork

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Engineer

New York, New York, United States · On-site

$33/hr–$44/hr

Mid level

JOB DESCRIPTION JOB TITLE: Maintenance Mechanic Engineer DEPARTMENT: Engineering REPORTS TO: Director of Engineering QUALIFICATION REQUIREMENTS: 1. Reading, writing and oral proficiency in the English language. 2. Four (…

Skills: Electrical Repair, Plumbing, HVAC Maintenance, Refrigeration, Preventive Maintenance

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Reservationist

New York, New York, United States · On-site

Mid level

POSITION OVERVIEW: The Reservations Specialist at The Pierre New York, A Taj Hotel, is responsible for total business generation as it relates to converting reservation queries that are communicated to you directly via p…

Skills: Room Reservations, Customer Service, Sales Closing, Opera PMS, Microsoft Office Suite

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Rooms Division Intern

New York, New York, United States · On-site

Entry level

Job Title: Rooms Division Intern Reports to: Director of Housekeeping Department: Housekeeping POSITION OVERVIEW: We are seeking a skilled and enthusiastic Rooms Division Intern to join our team and help to support and o…

Skills: Housekeeping Management, Laundry Operations, Staff Scheduling, Inventory Control, Quality Control

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logoINTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

Sr. Room Service / Stewarding Manager

New York, New York, United States · On-site

$85k–$90k/yr

Senior

Job Title: Senior Room Service / Stewarding Manager (BOH Manager) Reports to: Executive Chef Department: BOH POSITION OVERVIEW: We are seeking a seeking a highly motivated and experienced individual to join our elite tea…

Skills: Leadership, Budget Management, Food Safety, Staff Scheduling, Inventory Management

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC logo

Reservations Supervisor

INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

New York, New York, United States • On-site

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Mid level

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  • $38/hr–$41/hr
  • Full-time
  • Posted 8d ago
  • ~40 hrs/week

Responsibilities

The Reservations Supervisor manages the reservations team, monitors call quality, and optimizes room revenue through booking trends and up-selling. They coordinate with Front Desk and Sales teams to ensure seamless execution of VIP requests and promotional campaigns.

Requirements

Candidates need 2-4 years of hotel reservations experience, including at least one year in a supervisory role, preferably in a luxury setting. Proficiency in Opera PMS or Synxis and a minimum typing speed of 40 wpm are required.

Full job description


JOB TITLE: Reservations Supervisor 

DEPARTMENT: Reservations

REPORTS TO: Director of Reservations

QUALIFICATION REQUIREMENTS

  • 2–4 years of hotel reservations experience, with at least 1 year in a supervisory role (preferably within a luxury environment).
  • Proficiency in industry-standard software (e.g., Opera PMS, Synxis, or other CRS platforms).
  • Exceptional leadership, interpersonal, and problem-solving abilities.
  • Deep understanding of hotel facilities, services, and local area attractions to assist guests and staff.
  • Highly detail-oriented and strong organizational skills.
  • Reading, writing and oral proficiency in the English language.
  • Typing skills needed, 40 wpm minimum. Typing test administered as part of interview process
  • Exceptionally clear communication skills required
  • Ability to close sales calls in a gracious and warm manner.
  • Understanding of numbers
  • Multi-lingual abilities is a plus
  • Strong computer skills needed

JOB FUNCTIONS

  • Train, schedule, and motivate reservations agents, monitor call quality, and handle escalated guest concerns.
  • Maximize room revenues and occupancy by monitoring booking trends, utilizing up-selling techniques, and analyzing the competitive set.
  • Oversee the accuracy of room blocks, rates, and availability across Property Management Systems (PMS) and Central Reservations Systems.
  • Coordinate closely with Front Desk, Sales, and Marketing teams to ensure VIP requests and promotional campaigns are executed flawlessly.
  • Manage the Department's schedule when needed.
  • Knowledge of commission and reconciliation process (e.g., Travel Agencies and OTAs).
  • Process Reservations Incentives.
  • Close cooperation with Accounting Department for commission process and required monthly reports.
  • Monitoring all new and upcoming reservations in the system.
  • Daily check on reports (e.g., cancellations, no show etc.).
  • Flexible Schedule based on business requirements.
  • Review daily forecast and availability.
  • The ability to organize, sort and direct incoming mail for the department.
  • The ability to handle several telephone calls at any given time.
  • The ability to successfully complete a room reservation for any given time period knowing what types of accommodations, rates and special services are available. In addition, the ability to properly code all said reservations as to the rate type, source, travel agent, Sabre, etc.
  • The ability to recite all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel.
  • The ability to reason what a potential guest is looking for in room accommodations and participate in problem-solving situations while keeping the Reservations Manager well informed.
  • The ability to utilize the guest history program to ensure maximum accuracy and recognition.
  • The ability to answer the telephone professionally and cheerfully, including transferring and routing misdirected calls and taking messages.
  • The ability to utilize the computer system in retrieving, updating and inputting room reservations.
  • The ability to give adequate directions to the hotel from any location.
  • The ability to process internal reservations, management reservations, reservations from the Central Reservations Office, employee complimentary requests, rooming lists, group blocks, travel agent discounts, telexes and faxes.
  • The ability to respond properly in any hotel emergency or safety situation.
  • The ability to perform other tasks or projects assigned by hotel management and staff.

PHYSICAL, COGNITIVE, SOCIAL AND ENVIRONMENTAL REQUIREMENTS

NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

PHYSICAL DEMANDS ANALYSIS

Position: Sitting in adjustable ergonomic chair without armrests

Forearms on table

Head/neck in midline; headset is used in telephone operation

Standing/walking

Force: 0 lbs.

Computer use: Wrists rest on table in 20 degrees extension to operate keyboard, Head/neck rotation, Elbow flexion, Rapid finger motions

Repetitions:

Sitting: 95% of the day

Standing/walking: occasionally

1 x month, workers perform room inspections. This involves standing, walking, and moving in and out of positions, especially squatting, kneeling, and half-kneeling.

Sensory:

Good speech and hearing necessary for talking on the telephone.

Related keywords

Opera PMSSynxisCRSProperty Management SystemLuxury HotelRevenue ManagementUp-sellingRoom BlocksOTATravel AgenciesCommission ProcessGuest History ProgramSabreForecastingHospitality ManagementCall Center Operations

About INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

LinkedInVisit site
Industry
Medical Practices
Company size
2-10 employees
Headquarters
Queen Creek, Arizona
LinkedIn followers
3

IHMS of Arizona - Mobile Health Care Solutions in Tempe, AZ

Offices: PO BOX 308, Queen Creek, Arizona 85142, us

View all jobs at INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

About INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

LinkedInVisit site
Industry
Medical Practices
Company size
2-10 employees
Headquarters
Queen Creek, Arizona
LinkedIn followers
3

IHMS of Arizona - Mobile Health Care Solutions in Tempe, AZ

Offices: PO BOX 308, Queen Creek, Arizona 85142, us

View all jobs at INTEGRATED HEALTHCARE MOBILE SOLUTIONS, LLC

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