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OUR PEOPLE POWER OUR PURPOSE The CorePower team is the heartbeat of the company. We prioritize our people first, and we are invested the employee experience so that together we can create an experience powerful enough to…
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Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
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Vitana Pediatric & Orthodontic Partners New York, New York, United States · On-site
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Vitana Pediatric & Orthodontic Partners New York, New York, United States · On-site
$20/hr–$30/hr
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
$23/hr–$35/hr
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Overview At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases,…
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New York, New York, United States · On-site
$32/hr–$43/hr
Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
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New York, New York, United States · On-site
$25/hr–$27/hr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Must reside within 10 miles of Patchogue, NY. Schedule is Monday - Friday 7am -3:30pm. Position Purpose: The position of Maintena…
Skills: Equipment Repair, Preventive Maintenance, General Carpentry, Light Electrical, Plumbing
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Coordinates general business office activities and serves as the primary point of contact for residents to resolve concerns. Manages social programs, resident retention efforts, and administrative functions to ensure a high-quality living experience.
Requires a high school diploma or GED and 1-2 years of experience in customer service and resident retention. Preferred candidates may have additional vocational training.
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
1. First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. (25%)
2. Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately. Assists with move in and move out inspections for residents. (10%)
3. Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Must serve as the property liaison between residents and all property personnel not limited to the corporate department. Assists with legal property issues and prepares legal demands. (10%)
4. Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks. (5%)
5. Manages the monthly social events and ensuring that all are managed under the social budget. Is the social media ambassador for the property and ensures social posts are managed and posted according to policy. Manages the resident experience, Active building and Kingsley Survey system responses regularly. Responds to all inquiries within the timeline allotted per policy guidelines. (20%)
6. Performs administrative functions including, but not limited to: answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed. (5%)
7. Assist with all resident retention and renewals. Must provide and report weekly updates on renewals. Must meet or exceed the monthly budgeted renewal closing ratio. (20%)
8. Assists with overseeing front desk and leasing employees and scheduling, training and maintains quality of customer service as well as the experience they create. (5%)
This position requires a(n) High school diploma / GED.
Additional degree(s) that are preferred for this position include:
High school & Vocational Training
Below is the required/preferred work experience for this position:
1-2 Years: Customer Service and Resident Retention - Required
Commensurate with Experience
$22.97 - 32.16 hourly
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
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Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day.
Offices: 250 Vesey Street, New York, NY 10281, US · 181 Bay St, Toronto, Ontario M5J 2T3, CA · 350 N Orleans St, Chicago, Illinois 60654, US · 10 Carrington St, Sydney, New South Wales 2000, AU · Ala B, 11º andar, Morumbi – CEP 04794-000, São Paulo, SP, BR
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