New York, New York, United States · On-site
$160k–$185k/yr
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work…
Skills: Customer Success Management, Strategic Implementation, Client Relationship Management, KPI Management, Stakeholder Influence
New York, New York, United States · On-site
$125k–$140k/yr
We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a General Manager to Bushburg Properties. If you are looking to work in a collaborative and …
Skills: Property Management, Budgeting, Resident Relations, Project Management, Vendor Management
New York, New York, United States · On-site
$21/hr–$22/hr
Job DetailsJob Location: Monarch Heights Apartments - New York, NY 10027Position Type: Full Time (30+ hours per week)Education Level: High SchoolSalary Range: $21.00 - $22.00 HourlyTravel Percentage: NegligibleJob Shift:…
Skills: Customer Service, Sales, Leasing, Closing Techniques, Property Tours
New York, New York, United States · On-site
$17/hr–$18/hr
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Emergency Response, Patrolling, Incident Reporting, Access Control
New York, New York, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Procedures, Incident Reporting, Access Control, Emergency Response
New York, New York, United States · On-site
Requisition ID: 937571 Store #: 003725 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Sales, Customer Service, Optical Care, Patient Care, Retail Operations
Prince George's County, Maryland, United States · On-site
$75k–$85k/yr
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. A…
Skills: Troubleshooting, Appliance Repair, Customer Training, Inventory Management, Microsoft Office Suite
New York, New York, United States · On-site
$45k–$65k/yr
Job DetailsJob Location: Brooklyn, NY 11231Salary Range: $45,000.00 - $65,000.00 Salary Job Title: Field Service Technician The TGI Story A second-generation family-owned business for over 62 years, TGI Office Automation…
Skills: Technical Diagnostics, Break/Fix, Equipment Installation, Customer Service, Time Management
New York, New York, United States · On-site
$17/hr–$27/hr
Job DetailsLevel: EntryJob Location: NEW YORK, NY 10003Position Type: Full TimeSalary Range: $17.50 - $27.50 HourlyJob Category: RetailTHE ROLE The Stock Lead is a crucial role for the store: highly organized with an exp…
Skills: Stockroom Organization, Inventory Control, Shipment Processing, Merchandise Allocation, Retail Operations
New York, New York, United States · On-site
$45k–$65k/yr
Job DetailsJob Location: Bronx, NY 10465Salary Range: $45,000.00 - $65,000.00 Salary Job Title: Field Service Technician The TGI Story A second-generation family-owned business for over 62 years, TGI Office Automation is…
Skills: Technical Diagnostics, Break/Fix, Installation, Microsoft Systems, Apple Systems
New York, New York, United States · On-site
$17/hr–$27/hr
Job DetailsLevel: ExperiencedJob Location: NEW YORK, NY 10018Position Type: Full TimeSalary Range: $17.50 - $27.50 HourlyJob Category: RetailTHE ROLE The Sales Lead is a crucial role for the store with a passion for clie…
Skills: Customer Service, Fashion Expertise, Sales Techniques, Client Book Management, POS System Operation
New York, New York, United States · On-site
$17/hr–$27/hr
Job DetailsLevel: EntryJob Location: New York, NY 10012Position Type: Full TimeSalary Range: $17.50 - $27.50 HourlyJob Category: RetailTHE ROLE The Sales Lead is a crucial role for the store with a passion for client ser…
Skills: Customer Service, Fashion Expertise, Sales Techniques, Client Book Management, POS System Operation
New York, New York, United States · Remote OK
$162k–$349k/yr
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves t…
Skills: Account P&L Management, Sales Process Management, Strategic Account Planning, C-suite Relationship Management, Revenue Growth
New York, New York, United States · On-site
$50k–$70k/yr
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Skills: Retail Management, Food Service Management, Guest Experience, Sales Leadership, Team Coaching
New York, New York, United States · On-site
$45k–$65k/yr
Job DetailsJob Location: Brooklyn, NY 11231Salary Range: $45,000.00 - $65,000.00 Salary Job Title: Field Service Technician The TGI Story A second-generation family-owned business for over 62 years, TGI Office Automation…
Skills: Technical Diagnostics, Break/Fix, Installation, Customer Service, Time Management
New York, New York, United States · On-site
$16/hr–$21/hr
Requisition ID: 937456 Store #: 002288 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Sales, Customer Service, Optical Care, Patient Care
New York, New York, United States · On-site
$23/hr–$27/hr
Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our …
Skills: Patient Care, Patient Registration, Medical Terminology, Anatomy And Physiology, CPR/BLS Certification
New York, New York, United States · Hybrid
$70k–$75k/yr
Position Summary Arts & Science is seeking a dedicated Systems Administrator to join the Center for Neural Science. This individual will respond to incoming incidents and provide incident management. Provide first line t…
Skills: System Administration, Linux, Windows Server, Network Administration, Active Directory
New York, New York, United States · On-site
$17/hr–$19/hr
At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and ou…
Skills: Guest Relations, Customer Service, Front Lobby Management, Professionalism, Multitasking
Clifton, New Jersey, United States · On-site
$90k–$158k/yr
Work locations: Burlington MA, Boston MA, Stamford CT, Clifton NJ (In office presence is expected) Candidates must possess solid Front-Office - solid depth in trading workflows. Charles River focuses intently on deliveri…
Skills: Relationship Management, Business Analysis, Front-Office Trading Workflows, Client Satisfaction, Strategic Alignment
New York, New York, United States • On-site
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Lead the strategic integration of AI solutions into client workflows to ensure maximum value and adoption. Act as a trusted advisor and thought partner to manage client relationships and drive high ROI through success metrics.
Requires a background in asset management, banking, financial services, big law, or top-tier management consulting. Candidates must have experience managing large-scale technology projects and possess strong strategic planning and communication skills.
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 2400+ customers in 70+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
Travel may be required from time to time, including visits to customer office locations and company offices.
Experienced background in asset management, banking or financial services or strategic customer success/account management experience, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
Team players described as committed, collaborative and proactive with a team-first mentality.
A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]
Harvey is domain-specific AI for legal and professional services. Adopted by Fortune 500 companies like AT&T, Verizon, Cox, Koch, KKR, Bridgewater, more than 200,000 lawyers across 2,400+ customers in 70 countries, and over 75% of AmLaw 100 law firms rely on Harvey to advance legal expertise faster across contract analysis, due diligence, compliance, and litigation. Backed by Sequoia Capital, OpenAI, GV, Kleiner Perkins, Coatue, and EQT, Harvey is the trusted partner in modernizing the legal industry.
Offices: 201 3rd St, Suites 500, San Francisco, California 94103, US · New York, NY 10010, US · London, GB · Sydney, AU · Tortonto, CA
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