Minneapolis, Minnesota, United States · On-site
Job Overview Job Summary: The IT Service Delivery Analyst is responsible for ensuring the delivery of high-quality, reliable, and customer-focused IT support services. This role supports, governs, and continuously improv…
Skills: IT Service Delivery, Incident Management, ITIL Framework, Voice of the Customer, Vendor Management
Minneapolis, Minnesota, United States · On-site
Job Overview Fairview is looking for a Nursing Station Technician (CNA/HUC) to join our Float Team at the University of MN Medical Center East Bank Hospital in Minneapolis, MN. Schedule: This is a 0.60 FTE position, work…
Skills: Patient Care, Administrative Support, Medical Terminology, Transcription, Customer Service
Minneapolis, Minnesota, United States · On-site
$52k–$55k/yr
Description Why Join Trellis Mgmt? At Trellis, we don't just manage buildings; we sustain homes. We are looking for an experienced Site Manager to join our Minneapolis team. If you want a stable, full-time position with …
Skills: Property Management, Leasing, Staff Supervision, Rent Collection, Customer Service
Minneapolis, Minnesota, United States · On-site
$52k–$57k/yr
Description Why Join Trellis Mgmt? At Trellis, we don't just manage buildings; we sustain homes. We are looking for an experienced Site Manager to join our Minneapolis team. If you want a stable, full-time position with …
Skills: Property Management, Leasing, Staff Supervision, Rent Collection, Customer Service
Minneapolis, Minnesota, United States · On-site
Company Description Team Honey Badger- Where your dreams become reality! Job Description ABOUT THE JOB Domino's Pizza, Team Honey Badger, is looking for qualified Delivery Bikers to staff stores in your area. Yes, you re…
Skills: Delivery, Customer Service, Basic Mathematics, Navigation, Order Processing
Minneapolis, Minnesota, United States · On-site
Company Description Team Honey Badger- Where your dreams become reality! Job Description ABOUT THE JOB Domino's Pizza, Team Honey Badger, is looking for qualified Delivery Bikers to staff stores in your area. Yes, you re…
Skills: Bicycle Riding, Navigation, Cash Handling, Customer Service, Order Processing
Minneapolis, Minnesota, United States · On-site
JOB DETAILS Department: CSC Eye Clinic FTE: 1.0 (80 hours per pay period) Workdays: Monday - Friday Shift(s): Days Shift Length: 8 hours Location: In-Person Purpose of this position: Under close direction of a certified …
Skills: Visual Acuity Testing, Refraction, Slit Lamp Photography, Contact Lens Fitting, Diagnostic Ultrasound
Minneapolis, Minnesota, United States · On-site
$48k–$72k/yr
Job Description SummaryIn this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less comple…
Skills: Troubleshooting, Preventative Maintenance, Customer Communication, Technical Knowledge, Analytical Skills
Minneapolis, Minnesota, United States · On-site
$60k–$75k/yr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Leadership, Team Management, Customer Experience, Budget Development, P&L Review
Minneapolis, Minnesota, United States · On-site
$21/hr–$24/hr
Job DetailsLevel: EntryJob Location: Minneapolis, MN 55403Position Type: Full TimeSalary Range: $21.00 - $24.00 HourlyJob Shift: Tuesday - SaturdayJob Category: LeasingPosition Summary: Weidner Apartment Homes is committ…
Skills: Customer Service, Leasing, Marketing, Time Management, Communication
Minneapolis, Minnesota, United States · Remote OK
$22/hr–$31/hr
This position is accountable for answering incoming phone calls and processing new account documents, maintenance requests, transfers and distributions. This includes analyzing and processing non-routine and/or complex n…
Skills: Brokerage Operations, Account Processing, Customer Service, MS Excel, MS Word
Minneapolis, Minnesota, United States · On-site
$19/hr–$21/hr
Overview MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutio…
Skills: Lead Generation, Retail Sales, Consumer Education, Product Demonstration, Customer Qualification
Minneapolis, Minnesota, United States · On-site
Why us? AC Hotels encompass Spanish roots, European soul and a global mindset. A timelessly modern hotel at an unusually smart value lifestyle brand. The AC Hotel by Marriott Minneapolis is located in downtown Minneapoli…
Skills: General Cleaning Principles, Cleaning Product Knowledge, Cleaning Equipment Operation, Verbal Communication, Written Communication
Minneapolis, Minnesota, United States · Remote OK
$50k–$74k/yr
Join us at Entrust At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, a…
Skills: Software Fulfillment, SaaS Delivery, Licensing Automation, Order-to-Fulfillment Workflow, U.S. Export Control Compliance
Minneapolis, Minnesota, United States · Remote OK
$90k–$140k/yr
Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innova…
Skills: Project Management, Service Delivery, Resource Management, Problem Solving, Analytical Ability
Minneapolis, Minnesota, United States · On-site
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…
Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling
Minneapolis, Minnesota, United States · Hybrid
$95k–$100k/yr
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are a…
Skills: Relationship Management, Data Analysis, Strategic Planning, Customer Journey Mapping, Healthcare Technology
Minneapolis, Minnesota, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transactions, Customer Service, Cash Handling, Microsoft Office, Communication Skills
Minneapolis, Minnesota, United States · On-site
$17/hr–$23/hr
Location Address: 913 East 26th St Minneapolis, MN 55404 Date Posted: July 08, 2026 Department: 70007907 Community Pharmacy Piper Building Shift: Day/Evening (United States of America) Shift Length: 8 hour shift Hours Pe…
Skills: Customer Service, Cash Handling, Inventory Management, Payment Processing, Planogram Maintenance
Minneapolis, Minnesota, United States · On-site
$20/hr–$27/hr
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Hearing Aid Dispensing, Cochlear Implant Support, Electroacoustic Testing, Patient Triage, Equipment Calibration
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The IT Service Delivery Analyst ensures high-quality IT support by governing service delivery processes and aligning them with ITIL best practices. Key duties include managing customer feedback, handling incident escalations, and driving continuous service improvement initiatives.
Requires a Bachelor's degree in IT or Business and at least 5 years of progressive experience in IT operations or service management. ITIL Foundation certification is required, with a proven track record in incident and knowledge management.
Job Summary:
The IT Service Delivery Analyst is responsible for ensuring the delivery of high-quality, reliable, and customer-focused IT support services. This role supports, governs, and continuously improves IT service delivery processes, partnering across IT and business stakeholders to drive operational excellence and align services with organizational objectives and ITIL best practices.
As a mid-level professional, the IT Service Delivery Analyst independently manages key service delivery functions, including customer feedback programs, incident escalations, vendor coordination, and service improvement initiatives. The role balances operational execution with strong process discipline across the IT service lifecycle, including incident, request, change, problem, knowledge, and service performance management.
The Analyst collaborates cross-functionally to enhance customer experience, optimize service operations, and ensure consistent delivery of measurable service outcomes. This includes driving continuous improvement efforts, supporting governance activities, and contributing to the overall effectiveness and maturity of IT service management practices.
Essential Functions:
Voice of the Customer (VoC)
Vendor and Customer Management:
Incident Management:
Automation and Innovation:
Knowledge Management:
Quality Assurance and Service Monitoring:
Training and Documentation:
Change and Release Communications:
Trend Analysis:
Other Essential Functions:
Experience
License/Certification/Registration
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services. We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you. We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service. Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management. Search for jobs and apply at https://www.fairview.org/careers.
Offices: 2450 Riverside Ave, Minneapolis, MN 55454, US
There are currently 1,470 open customer service & support positions in Minneapolis, MN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Fairview Health Services, Children's Minnesota, Hennepin Healthcare, Marcus Corporation, among others. Browse the listings above to see every active employer.
Yes — 244 of the 1470 open customer service & support positions offer remote or hybrid work (95 remote, 149 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
