Mandaluyong, Metro Manila, Philippines · On-site
About the Call Center Representative Position We’re seeking a personable, customer service-oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current an…
Skills: Customer Service, English Communication, Computer Navigation, Typing, CRM Software
Mandaluyong, Metro Manila, Philippines · On-site
About the Call Center Representative Position We’re seeking a personable, customer service-oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current an…
Skills: Customer Service, English Communication, Computer Navigation, Typing, CRM Software
Mandaluyong, Metro Manila, Philippines · Remote OK
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Customer Service, Chat Support, Complaint Resolution, Order Tracking, Conflict Resolution
Mandaluyong, Metro Manila, Philippines · Hybrid
URGENTLY HIRING!Account: Gaming Account Location: Cybergate 3, Mandaluyong Work Arrangement: Hybrid Salary: Earn up to PHP 47,000 + amazing perks and premium pays! Key Responsibilities: Coordinate project activities, sch…
Skills: Project Coordination, Stakeholder Communication, Risk Management, Project Documentation, Analytical Skills
Focus Global Inc.Mandaluyong, Metro Manila, Philippines · On-site
About the Role The Client Relations Associate will support the Focus Global team in developing an excellent customer support experience by building engaging relationships with our clientele and will be in the front lines…
Skills: Customer Support, Relationship Management, Stakeholder Communication, Problem Solving, Google Business Suite
Mandaluyong, Metro Manila, Philippines · On-site
Job Description We’re looking for an Operations Specialist to join a growing support team. In this role, you’ll handle customer calls, identify patterns, surface operational issues, and escalate insights that improve bot…
Skills: Customer Support, Problem-solving, Analytical Skills, Communication, Attention To Detail
Mandaluyong, Metro Manila, Philippines · On-site
Job Description We’re looking for an Operations Specialist to join a growing support team. In this role, you’ll handle customer calls, identify patterns, surface operational issues, and escalate insights that improve bot…
Skills: English Communication, Problem Solving, Analytical Thinking, Customer Support, Issue Escalation
Mandaluyong, Metro Manila, Philippines · Hybrid
DIRECTLY REPORTS TO: Success Consultant Manager MAIN AREA OF RESPONSIBILITY: The primary responsibility of the Success Consultant- Upsell is to develop long term partnerships with Sprout's customers to ensure they remain…
Skills: Enterprise Sales Prospecting, Pipeline Management, Relationship Management, Closing, Account Acquisition
Mandaluyong, Metro Manila, Philippines · On-site
Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients’ and cus…
Skills: Quality Assurance, Call Center Operations, Data Analysis, Performance Metrics, Coaching
Salmon GroupMandaluyong, Metro Manila, Philippines · Hybrid
What We Do We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of te…
Skills: Collections, Negotiation, Communication, Decision Making, Customer Service
Mandaluyong, Metro Manila, Philippines • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Handle inbound and outbound client calls to provide assistance, troubleshoot problems, and resolve complaints. Maintain accurate records of all interactions in CRM software and recommend additional products or services to customers.
Candidates must be at least a Senior High School graduate with good English communication and basic computer skills. No prior call center experience is required, but a positive attitude and willingness to work shifting schedules are necessary.
We’re seeking a personable, customer service-oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you’ll be responsible for providing top-notch assistance to those reaching out to us over the phone.
In addition to having excellent customer service skills, you’ll also need to be detail-oriented and able to find solutions in a timely, efficient manner.
Empowering Your Brand With Exceptional Service and Elevated CX
Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services. Our leading omnichannel solutions drive success for businesses across the globe. Our teams specialize in back-office support, CX, tech support, business intelligence, revenue generation, collections, and performance management — always with a focus on first-call resolution and customer satisfaction. We’ve done this for over 25 years. We know what works across industries: retail, travel, healthcare, financial services, media, electronics, crisis support, quick service restaurants, and beyond. We’re “On It” We embody an “On It” culture — we prioritize clients, keep promises, and thrive on continuous improvement. Uncommon Value As seamless extensions of our partner brands, we know customer lifetime value drives success. And we speed to proficiency, meeting critical operational KPIs within 90 days. People We recruit, train, and retain a highly skilled and engaged workforce of 10,000 diverse agents. We’re hardliners for quality. We know the value of empathy. Technology Some brands want to leverage AI early and often. Some want human interactions at every step. Our expertise helps brands take advantage of AI without losing touch with customers. And our highly redundant IT infrastructure gives peace of mind to brands around the globe. Tailored Solutions We collaborate closely with our clients to design and implement programs that raise the bar on customer experience and help them gain a competitive advantage. Partnering with SSG means better CSAT scores, increased loyalty, and higher profitability through repeat business and positive referrals. Our Do/Say ratio is at or near 100%. We keep our word — we call out the risk and offer winning solutions. Get to know us. If you work with us and let us earn your trust, you’ll see your consumer relationships and market position grow — one interaction at a time.
Offices: 300 South 13th Street, Waco, TX 76701, US · 116 King St Suite, 9A, North Sydney, Nova Scotia B2A 3R7, CA · 101 W. Louis Henna, Suite 2000 Austin, Texas 78728, Austin, Texas 78728, US · Av. 27 de febrero, Santiago de los caballeros, Santiago, Dominican Republic 510000, DO · 107 L. P. Leviste, Makati, National Capital Region 1209, PH
There are currently 132 open customer service & support positions in Mandaluyong, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Vertiv, Accenture, Sprout Solutions, Support Services Group, Emerson, among others. Browse the listings above to see every active employer.
Yes — 29 of the 132 open customer service & support positions offer remote or hybrid work (2 remote, 27 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
