Point of Contact (PoC) – Community Outreach & Participant Coordinator
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Entry level
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Point of Contact (PoC) – Community Outreach & Participant Coordinator
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Full-time, Part-time
Posted 21d ago
~40 hrs/week
Responsibilities
The role involves identifying and recruiting participant groups from local businesses and organizations for a Robotics AI data collection project. The coordinator acts as the primary link between participants and the operations team, managing schedules and onboarding documentation.
Requirements
Candidates must possess excellent communication skills and the ability to work independently using digital tools like spreadsheets and messaging apps. Previous experience in recruitment, sales, or community management is preferred but not required.
Full job description
About the Project
TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings. To support this initiative, we are looking for proactive Point of Contact (PoC) Coordinators who will build relationships with local communities and businesses, recruit participant groups, and coordinate project activities.
This role is ideal for someone with strong communication and organizational skills who enjoys networking and working with people.
Success in This Role
A successful Point of Contact Coordinator consistently builds strong local partnerships, recruits qualified participant groups, ensures smooth communication throughout the project, and helps maintain high participant engagement and successful completion of scheduled recording sessions.
\nWhat You Will Do:
Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
Build and maintain relationships with community leaders and business representatives.
Recruit groups of participants who meet the project requirements.
Explain the project scope, participation process, compensation, and expectations to potential participants.
Coordinate participant schedules and ensure recording sessions are properly organized.
Act as the main point of contact between participants and the TSMG operations team.
Track participant progress and maintain accurate recruitment and attendance records.
Help resolve participant questions or logistical issues throughout the project.
Ensure all participants receive and complete the required onboarding information and documentation.
Support participant retention by maintaining regular communication and engagement.
Report recruitment progress and project updates to the TSMG team.
Requirements
Excellent communication and interpersonal skills.
Comfortable reaching out to businesses, organizations, and community groups.
Strong organizational and time management skills.
Ability to coordinate multiple participants and schedules simultaneously.
Confident using email, spreadsheets, messaging applications, and online meeting tools.
Basic English communication skills (additional local language proficiency is required for your market).
Self-motivated and able to work independently.
Reliable internet connection and access to a computer or smartphone.
Previous experience in recruitment, sales, customer service, community management, event coordination, or business development is preferred but not required.
Preferred Background
Experience in one or more of the following areas is considered an advantage:
Recruitment or talent acquisition
Community management
Sales or business development
Customer success or customer support
Event coordination
NGO or volunteer coordination
University or student organization leadership
What Makes a Great Candidate
Enjoys meeting new people and building professional relationships.
Persuasive and confident communicator.
Well connected within local communities or business networks.
Highly organized and dependable.
Able to motivate participants and maintain engagement throughout the project.
Problem solver with a proactive attitude.
Working Conditions
Flexible, project-based engagement.
Remote work with occasional local meetings or visits to partner organizations if required.
Flexible working hours based on recruitment goals and participant availability.
Training and onboarding provided by TSMG before project launch.
\n
Related keywords
Robotics AIData CollectionCommunity OutreachParticipant CoordinationRecruitmentBusiness DevelopmentCustomer SuccessEvent CoordinationNGO CoordinationNetworkingOnboardingProject Management
Operations for AI, Robotics, and Autonomous Programs at Scale
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2018
Headquarters
Warszawa
LinkedIn followers
17,495
TSMG is an operations partner for AI, robotics, and autonomous programs.
We manage complex data collection and field operations across markets - from pilot to full-scale execution.
Offices: ulica Koszykowa 60/62, Office 39, Warszawa, 00-673, PL
Autonomous Vehicle TestingRobotaxi OperationsRobotics Data CaptureAV Safety Drivers & Fleet OperationsSensor Data CollectionField Operations ManagementAI Data CollectionMulti-Country Program DeploymentSite Setup & Depot OperationsEnd-to-End Program Management
How many Customer Service & Support jobs are open in Mandaluyong, Philippines right now?
There are currently 132 open customer service & support positions in Mandaluyong, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Mandaluyong, Philippines?
Companies currently hiring include Vertiv, Accenture, Sprout Solutions, Support Services Group, Emerson, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Mandaluyong, Philippines?
Yes — 29 of the 132 open customer service & support positions offer remote or hybrid work (2 remote, 27 hybrid).
How do I apply for Customer Service & Support jobs in Mandaluyong, Philippines?
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