Glasgow, Scotland, United Kingdom · Hybrid
$35k–$38k/yr
Social Security Scotland’s Fraud and Error Resolution Unit (FERU) is seeking a Low-Income Benefits Interventions Officer to join their friendly and supportive Interventions Team. If you are looking for a role where you c…
Skills: Analytical skills, Error control, Data management, Case review, Decision making
Bellshill, Scotland, United Kingdom · On-site
Bellshill, Scotland | Full-Time | Onsite We are looking for a Service Coordinator to support our Industrial Refrigeration (IREF) division. You’ll play a key role in coordinating service operations, managing engineer sche…
Skills: Service coordination, Engineer scheduling, Customer service, Organizational skills, Prioritization
Glasgow, Scotland, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Cashier management, Communication, Teamwork, Multilingual
Glasgow, Scotland, United Kingdom · On-site
Guest Operations Specialist - Signature Aviation, Glasgow FBO Salary starting from £30k Shift Pattern: 5-on, 3-off Who we are: With more than 225 locations worldwide, Signature Aviation is the largest global network of p…
Skills: Customer service, Concierge support, Aviation operations, Ramp services, Aircraft handling
Glasgow, Scotland, United Kingdom · On-site
$28k–$30k/yr
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Problem-solving, Operational management, Communication, Attention to detail, Logistics coordination
Glasgow, Scotland, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Communication skills, Cashier management, Teamwork, Retail operations
Glasgow, Scotland, United Kingdom · On-site
What you’ll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online serviceBe a visible leader, engaging and coaching a large team of shoppers and d…
Skills: Operational leadership, Team management, Customer service, Performance management, KPI tracking
Glasgow, Scotland, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up artistry, Customer service, Visual merchandising, Point-of-sale software, Retail sales
Glasgow, Scotland, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Customer service, Bar service, Food service, Attention to detail, Communication
Glasgow, Scotland, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Customer service, Bar service, Food service, Attention to detail, Teamwork
Glasgow, Scotland, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Team leadership, Customer service, Conflict resolution, Operational management, Attention to detail
Glasgow, Scotland, United Kingdom · On-site
$28k/yr
What you'll be doing: We’re looking for talented people to join our growing team! In this role, you’ll take ownership of on-site operations at our Glasgow Data Centre, ensuring our data centre infrastructure and customer…
Skills: Hardware troubleshooting, Operating system installation, Customer service, Data centre infrastructure, Networking
Glasgow, Scotland, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Store management, Retail operations, Customer service, Team leadership, Visual merchandising
City of Edinburgh, Scotland, United Kingdom · On-site
At Ecolab, we help make the world cleaner, safer and healthier. Ecolab is a trusted partner at nearly three million customer locations in more than 170 countries and a global leader in water, hygiene and infection preven…
Skills: Water Treatment, Process Optimisation, Digital Water Management, Technical Sales, Customer Relationship Management
Glasgow, Scotland, United Kingdom · On-site
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. This cloud support role will be instrumental in shaping the future at one of the world's largest …
Skills: AWS, Infrastructure Engineering, Cloud Support, Python, Automation
Glasgow, Scotland, United Kingdom · On-site
Timpson Group An exciting opportunity has arisen, and we are looking for a new colleague to join our expanding field service team and help us look after our growing estate of photobooths, photo printing, and key-cutting …
Skills: Preventive maintenance, Machine repair, Stock management, Customer service, Multitasking
Glasgow, Scotland, United Kingdom · On-site
Company Description We’re Hiring: Licenced Security Officer 📍 Location: Glasgow, UK 💰 Pay: £15.36 per hour 📅 Hours: Mixture of Days, Nights, Weekends - 42hrs (4 on 4 off) 🎓 From day one, you’ll gain access to outstan…
Skills: Security operations, Incident reporting, Customer service, Communication, Record keeping
Glasgow, Scotland, United Kingdom · On-site
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Sales, Customer service, Communication skills, Negotiation, Relationship building
Glasgow, Scotland, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up artistry, Customer service, Visual merchandising, Point-of-sale software, Creative expertise
Preston, England, United Kingdom · On-site
About Atos Group Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. € 7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands — Atos fo…
Skills: Incident management, Stakeholder management, Communication skills, Service recovery, Root cause analysis
Glasgow, Scotland, United Kingdom • Hybrid
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The officer will perform payment error control activities to identify and correct errors in the administration of devolved low-income benefits. They are responsible for determining root causes of errors and providing clear written explanations for their decisions.
Candidates must have experience working in low-income benefits or carer support payment and demonstrate proficiency in the Operational Delivery Profession framework. Applicants must be existing permanent civil servants who have completed their probation period.
Social Security Scotland’s Fraud and Error Resolution Unit (FERU) is seeking a Low-Income Benefits Interventions Officer to join their friendly and supportive Interventions Team. If you are looking for a role where you can use your strong analytical skills and get involved in unit-wide initiatives to influence change, then this may be the role for you.
The team’s main objective is to utilise error control measures to respond to official and client error in the administration of devolved low-income benefits.
As a Low-Income Benefits Interventions Officer, you will undertake payment error control activity, playing an important part in contributing to the safeguarding of vital resources for the people of Scotland who need them. You will review error cases to determine whether an error has occurred, then take corrective action, issue any underpayments to the clients, or refer the over payment to our Recoveries Team. You will also determine classifications and root causes of errors and be able to explain your decision with a written explanation.
Revenue Scotland is responsible for the management and collection of Scotland’s devolved taxes.
Revenue Scotland is the tax authority with responsibility for the collection and management of Scotland’s devolved taxes: - Land and Buildings Transactions Tax (LBTT), which replaced Stamp Duty Land Tax (SDLT) - Scottish Landfill Tax (SLfT), which replaced UK Landfill Tax (LfT) Connect with us on Twitter: @RevenueScotland
Offices: Edinburgh, GB
View all jobs at Revenue ScotlandThere are currently 461 open customer service & support positions in Glasgow, United Kingdom listed on Clera. New openings are added daily as companies post roles.
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