Cebu City, Central Visayas, Philippines · Remote Solely
Position Overview: It is the responsibility of the Audience Development Specialist to complete calls daily to achieve customer objectives. By adhering to the necessary call flow and requirements, specialists will complet…
Skills: Customer Service, Telemarketing, Outbound Calling, CRM Tools, Call Center Software
Cebu City, Central Visayas, Philippines · On-site
Please note: We only process applications submitted through this link. To start your application, please submit through the link below: https://forms.clickup.com/25726088/f/rh348-319438/HYHOHNIUDYOPRXGTTW ---------------…
Skills: Appointment Setting, Lead Generation, Customer Retention, B2B Communication, Cold Calling
Cebu City, Central Visayas, Philippines · Remote Solely
PUBLISHING VIRTUAL ASSISTANTS (PVA) About the Job: Publishing Virtual Assistants (PVAs) play a crucial role in magazine publishing, offering remote support to editorial and operational teams in all phases of the Publishi…
Skills: Administrative Assistance, Communication Management, Research, Social Media Management, Ad Placement Coordination
Cebu City, Central Visayas, Philippines · Remote OK
$20k–$30k/mo
MedSpecialized, Inc. is looking for a Bilingual Virtual Medical Assistant! About the Client: DrCatalyst DrCatalyst (DrC) is a healthcare staffing organization with over 250 billable staff from the Philippines supporting …
Skills: English Proficiency, Spanish Proficiency, Patient Scheduling, Appointment Coordination, EMR Documentation
Cebu City, Central Visayas, Philippines · Hybrid
Job Summary: JOB DESCRIPTION - Client Services Specialist Location: Cebu, Philippines Division: SM Ticketmaster Line Manager: Senior Client Manager Contract Term: Permanent, 40 hours per week This role will be supporting…
Skills: Client Relationship Management, Ticketing Strategy, People Management, Revenue Growth, Conflict Resolution
Cebu City, Central Visayas, Philippines · Hybrid
Job Summary: JOB DESCRIPTION - Client Services Specialist Location: Cebu, Philippines Division: SM Ticketmaster Line Manager: Senior Client Manager Contract Term: Permanent, 40 hours per week This role will be supporting…
Skills: Client Relationship Management, Ticketing Strategy, People Management, Leadership, Conflict Resolution
Cebu City, Central Visayas, Philippines · On-site
The Onboarding Associate, will play a crucial role in setting up the foundations in making this happen - from ensuring a smooth and efficient biker onboarding experience to managing the inventory and data integrity of th…
Skills: Onboarding, Inventory Management, Data Entry, Coordination, Communication
Cebu City, Central Visayas, Philippines · On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Application Support, Incident Management, SQL, NoSQL, ServiceNow
Cebu City, Central Visayas, Philippines · On-site
What success looks like in this role: • Provides Data Process support within an assigned service or product area. • Performs various Data Process duties, such as: o Providing assistance to clients via phone, email, chat …
Skills: Data Processing, Customer Service, Database Management, Payment Processing, Record Keeping
Cebu City, Central Visayas, Philippines · On-site
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and serv…
Skills: Technical Troubleshooting, Customer Service, POS Devices, Incident Management, Remote Diagnosis
Cebu City, Central Visayas, Philippines · On-site
Trax Inc. provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize s…
Skills: Mandarin Proficiency, English Proficiency, Data Analysis, Excel, Problem Solving
Cebu City, Central Visayas, Philippines · Hybrid
Job Summary: JOB DESCRIPTION: TICKETING OPERATIONS Location: Philippines, Seaside Cebu Division: SM Ticketmaster Line Manager: Ticketing Operations Manager Contract Terms: Full Time This role is based on site for our Ceb…
Skills: Interpersonal Skills, Organizational Skills, Microsoft Office, Data Processing, Typing Accuracy
Cebu City, Central Visayas, Philippines · Hybrid
Job Summary: JOB DESCRIPTION: TICKETING OPERATIONS Location: Philippines, Seaside Cebu Division: SM Ticketmaster Line Manager: Ticketing Operations Manager Contract Terms: Full Time This role is based on site for our Ceb…
Skills: Interpersonal Skills, Organizational Skills, Microsoft Office, Data Processing, Typing Accuracy
Cebu City, Central Visayas, Philippines · Hybrid
Job Summary: JOB DESCRIPTION – BOX OFFICE ATTENDANT Location: Cebu, Philippines Division: SM Ticketmaster Line Manager: Admin Manager/Ticketing Operations Manager Contract Terms: Permanent, Full Time, 40 hours per week T…
Skills: Customer Service, Cash Handling, Communication, Problem Solving, Computer Literacy
Cebu City, Central Visayas, Philippines · Hybrid
Job Summary: JOB DESCRIPTION – BOX OFFICE ATTENDANT Location: Cebu, Philippines Division: SM Ticketmaster Line Manager: Admin Manager/Ticketing Operations Manager Contract Terms: Permanent, Full Time, 40 hours per week T…
Skills: Customer Service, Cash Handling, Communication, Problem Solving, Computer Literacy
Cebu City, Central Visayas, Philippines · On-site
$35k–$40k/mo
OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extens…
Skills: Numbering & Porting, Telecommunications, Customer Service, Verbal Communication, Written Communication
Cebu City, Central Visayas, Philippines · On-site
Overview SUMMARY A Product Support Trainer is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiative…
Skills: Training Facilitation, Curriculum Development, Onboarding, Coaching and Mentoring, Customer Care Processes
Cebu City, Central Visayas, Philippines · On-site
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES • Develops, organizes, and facilitates in-depth client-specific training programs. • Provides orientation to trainees on the detailed training process flow • Deliver…
Skills: Training Program Development, Facilitation, Coaching and Mentoring, Leadership, Performance Monitoring
Cebu City, Central Visayas, Philippines · On-site
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Key profile requirements (based on the GDC IO Evaluation Framework): • Strong …
Skills: Kubernetes, CKA, CKAD, Git, SRE
Cebu City, Central Visayas, Philippines · On-site
Overview The HomeWiseDocs Team Leader is responsible for overseeing a team of 6–7 agents across our Cebu and Manila locations. The selected candidate will complete an extensive 3–4 month training program focused on hands…
Skills: Team Leadership, Data Entry, KPI Management, Performance Management, Data Analysis
Cebu City, Central Visayas, Philippines • Remote Solely
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The specialist is responsible for making daily outbound calls to verify customer data and conduct surveys for magazine subscribers. They must maintain accurate customer records in the database and meet weekly productivity and lead conversion goals.
Candidates need 6 months to 1 year of experience in customer service or telemarketing and must be comfortable with outbound calls. Basic computer literacy and the ability to work the night shift (10:00 PM - 7:00 AM PH Time) are required.
It is the responsibility of the Audience Development Specialist to complete calls daily to achieve customer objectives. By adhering to the necessary call flow and requirements, specialists will complete customer verification, and surveys, and submit or transfer all qualified customers.
Duties and Responsibilities:
-Data verification account, no hard selling required.
-Call Existing and New Subscribers to verify the data on record to continue sending the complimentary magazine.
-Work directly with customers via telephone magazine.
-Opportunity to work within multiple industries Cold Calling for Lead Generation.
-Maintain or update customer records by updating account information for qualified customers within the database.
-Meet established weekly productivity goals, sales, lead conversion efficiency, records accuracy.
Qualifications:
-At least 6 months to 1 year of experience in customer service, telemarketing, or a similar role (BPO experience is a plus but not required)
-Comfortable handling outbound calls and speaking with clients or customers.
-Basic computer literacy and familiarity with CRM tools or call center software.
-Willingness to learn and take direction.
-Maintain and ensure availability during working hours. (Mon-Fri 10:00 PM - 7:00 AM PH Time)
-Maintain complete attendance during working days.
Benefits:
Your Outsourced Publishing Solutions for Niche Media
Open Look has built the engine to drive your publishing and media processes to take your business to the next level. The senior management team at Open Look has over 40 combined years of experience in publishing-based settings and knows how to apply outsourcing to match your needs. As a full-service publishing house, Open Look provides clients with the peace of mind of working with one provider capable of assisting with all functions of their business processes. Our team has the experience to assist clients in all areas of the publishing process, including marketing, publication design, website development and support, telemarketing and sales, printing, distribution, and more. For more details, please visit our website - www.open-look.com Our team provides the client with dependable resources, to maximize or improve current processes and efficiency. Through our experienced ownership and staff based both in the US and overseas, Open Look has the formula to deliver high ROI to our clients.
Offices: Asiatown IT Park, I. Villa Street, Barangay Lahug, Cebu City, 10th Floor, Office 13, Central Block Corporate Tower 1, Cebu, Cebu 6000, PH · 224 West Campbell Road, Suite 428, Richardson, Texas 75080, US
There are currently 197 open customer service & support positions in Cebu City, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NCR Voyix, Accenture, RealPage, Inc., Qualfon, Conduent, among others. Browse the listings above to see every active employer.
Yes — 33 of the 197 open customer service & support positions offer remote or hybrid work (15 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
