Cebu City, Central Visayas, Philippines · Remote OK
$20k–$30k/mo
MedSpecialized, Inc. is looking for a Bilingual Virtual Medical Assistant! About the Client: DrCatalyst DrCatalyst (DrC) is a healthcare staffing organization with over 250 billable staff from the Philippines supporting …
Skills: English Proficiency, Spanish Proficiency, Patient Scheduling, Appointment Coordination, EMR Documentation
Cebu City, Central Visayas, Philippines · On-site
$30k–$50k/mo
Position Overview: As an Executive Assistant, you will provide high-level administrative and operational support directly to the Managing Partner. This role requires strong organizational discipline, technical aptitude, …
Skills: Executive Scheduling, International Logistics, Calendar Management, Executive Correspondence, Travel Coordination
Cebu City, Central Visayas, Philippines · On-site
$18k–$25k/mo
Position Overview: As a Level 1 Technical Support Representative (Non-Billing), you will serve as the first point of contact for clients, providing frontline technical assistance for Meditab’s EMR software and related ap…
Skills: Technical Troubleshooting, EMR Software Support, Customer Service, CRM Logging, Remote Support
City of Cebu, Cebu, Philippines · On-site
$25k–$30k/mo
Position Overview: As a Business Development Associate, you will play a crucial role in driving the growth of our US-based pharmacy services through strategic prospecting and institutional client acquisition. Your primar…
Skills: Outbound Sales, Lead Generation, Appointment Setting, Cold Calling, Market Research
Cebu City, Central Visayas, Philippines · On-site
$18k–$25k/mo
Position Overview: As a Level 1 Technical Support Representative (Billing), you will serve as the first point of contact for clients requiring technical assistance related to Meditab’s billing systems and EMR platform. W…
Skills: Technical Support, Billing Workflows, Troubleshooting, EMR Systems, Customer Service
Cebu City, Central Visayas, Philippines · On-site
$18k–$25k/mo
Position Overview: As an App Support Representative, you will be responsible for providing reliable and efficient technical support to clients using Meditab’s mobile applications and software platform. Work Schedule and …
Skills: Technical Support, Troubleshooting, CRM Documentation, Customer Service, Software Installation
Cebu City, Central Visayas, Philippines · On-site
$45k–$75k/mo
Position Overview: An Offshore Accountant is responsible for managing end-to-end accounting processes for international clients, including financial reporting, reconciliations, and month-end and year-end closing. This ro…
Skills: Financial Reporting, General Ledger Reconciliation, Month-end Closing, Year-end Closing, Accounts Payable
Cebu City, Central Visayas, Philippines · Remote OK
$18k–$32k/mo
Position Overview: As a Process Engineer, you will play a critical role in designing, optimizing, and enforcing standardized workflows across multiple operational divisions.This role is highly analytical and requires str…
Skills: Workflow Engineering, Process Optimization, SOP Implementation, KPI Monitoring, Root Cause Analysis
City of Cebu, Cebu, Philippines · On-site
$25k–$30k/mo
Position Overview: As a Business Development Associate, you will play a crucial role in driving the growth of our US-based pharmacy services through strategic prospecting and institutional client acquisition. Your primar…
Skills: Outbound Sales, Lead Generation, Appointment Setting, Cold Calling, Market Research
Cebu City, Central Visayas, Philippines · On-site
Position Overview: As a Workforce Associate, you will be responsible for supporting attendance tracking, schedule coordination, and workforce data management. This role plays a critical part in ensuring accurate timekeep…
Skills: Attendance Tracking, Schedule Coordination, Workforce Data Management, Data Entry, Payroll Coordination
Cebu City, Central Visayas, Philippines · Remote OK
$18k–$32k/mo
Position Overview: As a Medical Virtual Assistant, you will serve as a key operational support in managing patient coordination, provider scheduling, and backend healthcare processes. This role requires a high level of a…
Skills: Patient Coordination, Provider Scheduling, EHR Management, Medical Terminology, Healthcare Compliance
Cebu City, Central Visayas, Philippines · Remote OK
$20k–$30k/mo
MedSpecialized, Inc. is looking for a Virtual Medical Assistant! About the Client: DrCatalyst DrCatalyst (DrC) is a healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthc…
Skills: Referral Management, Medical Records Coordination, Patient Scheduling, English Proficiency, EMR Documentation
Cebu City, Central Visayas, Philippines • Remote OK
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Provide bilingual support for inbound and outbound calls to assist patients with scheduling and clinic information. Maintain accurate EMR notes and coordinate communication with onsite personnel via Google Chat.
Requires at least a high school education and proficiency in both English and Spanish. Candidates should have healthcare BPO experience and a stable internet connection of at least 100 Mbps.
MedSpecialized, Inc. is looking for a Bilingual Virtual Medical Assistant!
About the Client: DrCatalyst
DrCatalyst (DrC) is a healthcare staffing organization with over 250 billable staff from the Philippines supporting healthcare companies across the United States. We are seeking highly motivated and fluent bilingual healthcare professionals to assist healthcare clinics with patient scheduling, appointment coordination, and administrative support. Team members may also have opportunities to receive training in referral management, authorizations, medical records, eligibility and benefits verification, prescription coordination, and other healthcare administrative functions.
Work Schedule and Arrangement: Night shift
• Remote Work – For Applicants Residing in the Philippines, Outside Cebu Province Only
• Onsite Work Setup — Applicants residing in Cebu are required to work onsite at the Cebu office
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities:
• Provide bilingual support (English/Spanish) for inbound calls, assisting patients with appointment scheduling, rescheduling, and general clinic information.
• Conduct outbound calls in both English and Spanish for patient appointment reminders, wellness checks, and other routine outreach.
• Document accurate, detailed EMR notes for all patient interactions, effectively looping in onsite personnel and providers.
• Utilize Google Chat to maintain seamless communication with online personnel, as well as separate dedicated channels with DRC team members.
Requirements:
• At least High School Level with 6 months healthcare BPO experience
• Medical Allied Grad or Non-Medical Allied Grad
• Healthcare BPO experience is an advantage
• Must be proficient in both English and Spanish (spoken and written).
• Excellent communication and interpersonal skills.
• Typing speed of at least 25 WPM.
• Computer literate, including Gmail, Google Sheets, and EMR systems.
• Internet speed of at least 100 Mbps.
• Stable internet connection and a conducive work-from-home environment.
• Willing to work night shifts, weekends, and holidays as needed.
Salary and monetary benefits (in PHP):
• Monthly salary of 20,000php - 30,000php (depending on BPO healthcare experience)
• New hire bonus of 5,000php
• Monthly Risk allowance of 2,000php
• Attendance bonus of 2,000php
• Language premium of 30,000php
Perks and other benefits:
• Paid Training Period
• All national Philippines and USA holidays are observed
• Paid time off—public holidays, vacation, and personal time off
• Robust and effective Government Benefits Administration
• Lactation breaks (for breastfeeding moms)
• Discounted optical services with our partner clinic
• Free Health insurance with one (1) free dependent
• Free Life insurance
• Free Accident insurance
• Company-sponsored outings
• Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
• International travel opportunities (India and US office)
Our Recruitment Process:
Candidate Application Form
General Assessment
Phone Screening
Technical Interview (Virtual)
Reference Check
Job Offer
Training
Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website: www.medspecialized.com
A premier branded and certified software solutions company.
MedSpecialized, Inc. is a subsidiary of Meditab Software, one of USA’s leading healthcare technology companies. We provide Meditab and its other subsidiaries world-class technology and staffing support. Located at the heart of Cebu, MedSpecialized was founded in 2010 and quickly grew into the thriving BPO company it is today. Our 800 plus-strong workforce is committed to providing clients the expert support needed to achieve their business goals. With a combination of proven technology and well-trained professionals, MedSpecialized is the place to be for those seeking a stable BPO company to grow and thrive in.
Offices: 8th Floor Skyrise 4B Building, West Geonzon Street, Lahug, Cebu IT Park, Cebu City, Cebu 6000, PH · 4th Floor, JY Mall, Lahug, Cebu City, Cebu 6000, PH
A premier branded and certified software solutions company.
MedSpecialized, Inc. is a subsidiary of Meditab Software, one of USA’s leading healthcare technology companies. We provide Meditab and its other subsidiaries world-class technology and staffing support. Located at the heart of Cebu, MedSpecialized was founded in 2010 and quickly grew into the thriving BPO company it is today. Our 800 plus-strong workforce is committed to providing clients the expert support needed to achieve their business goals. With a combination of proven technology and well-trained professionals, MedSpecialized is the place to be for those seeking a stable BPO company to grow and thrive in.
Offices: 8th Floor Skyrise 4B Building, West Geonzon Street, Lahug, Cebu IT Park, Cebu City, Cebu 6000, PH · 4th Floor, JY Mall, Lahug, Cebu City, Cebu 6000, PH
