Jobs at Qualfon (Now Hiring) — 66 open

SENIOR SPECIALIST, TALENT ACQUISITION

Cagayan de Oro, Northern Mindanao, Philippines · On-site

Senior

Overview Role: SENIOR SPECIALIST, TALENT ACQUISITION Responsibilities 1. Manages R&S area Ensures compliance of Recruitment KPI’s Organizes recruitment team activities to achieve the goals Ensures hiring the right talent…

Skills: Recruitment, Talent Acquisition, BPO, Advertising, Marketing

Bilingual Seasonal Call Center Representative

California, United States · Remote Solely

Entry level

Overview Who We Are: Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their …

Skills: Customer service, Bilingual, Spanish, English, Communication skills

Seasonal Call Center Representative

California, United States · Remote Solely

Entry level

Overview Who We Are: Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their …

Skills: Customer service, Telephone support, CRM software, Typing, Communication skills

Representantes de Servicio al Cliente

Ulloa, Costa Rica · On-site

$1k–$1k/mo

Entry level

Overview Qualfon Costa Rica está contratando Representantes de Servicio al Cliente. Se requiere contar con un nivel de inglés avanzado El candidato ideal ofrecerá una experiencia de servicio que supere las expectativas y…

Skills: Customer service, Conflict resolution, English proficiency, Beauty product knowledge, Skincare expertise

Onsite Banking Representative- Mid Shift

Harlingen, Texas, United States · On-site

Entry level

Overview $19.00/hr | Onsite Call Center Representative | Shift: 11:30am-8:15pm Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candi…

Skills: Customer service, Call center operations, Banking, Financial services, Credit card support

Vice President, Business Development (Healthcare)

United States · Remote OK

$185k–$200k/yr

Senior+

Overview Qualfon is a company with a positive, high-performance culture, and a mission to help change lives! We are looking to add one VP of Business Development with the sole mission of selling Qualfon's Customer Experi…

Skills: Business Development, Sales, Healthcare, Consultative Sales, Lead Generation

Call Center Banking Specialist- Days

Highland Park, Michigan, United States · On-site

Entry level

Overview $20.00/hr | Banking Call Center Representative | Shifts: 7am-3:45pm Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candida…

Skills: Customer service, Call center operations, Banking, Financial services, Fraud support

Remote Licensed Property & Casualty Agent- TN

Tennessee, United States · Remote Solely

Entry level

Overview Qualfon is hiring Remote Property & Casualty Insurance Advocate, you will be a trusted resource for our members, helping them navigate their insurance needs with confidence and clarity. This is a service-focused…

Skills: Customer service, Property & casualty insurance, Communication, Multitasking, Insurance compliance

Remote Licensed Property & Casualty Agent- GA

Georgia, United States · Remote Solely

Entry level

Overview Qualfon is hiring Remote Property & Casualty Insurance Advocate, you will be a trusted resource for our members, helping them navigate their insurance needs with confidence and clarity. This is a service-focused…

Skills: Customer service, Property and casualty insurance, Communication, Multitasking, Insurance compliance

Remote Licensed Property & Casualty Agent- OH

Ohio, United States · Remote Solely

Entry level

Overview Qualfon is hiring Remote Property & Casualty Insurance Advocate, you will be a trusted resource for our members, helping them navigate their insurance needs with confidence and clarity. This is a service-focused…

Skills: Customer service, Insurance compliance, Property and casualty insurance, Communication skills, Multitasking

Industrial Engineer - Warehouse Design & Optimization

Highland Park, Michigan, United States · On-site

Senior

Overview Dialog Direct, a Qualfon Company, is seeking an Industrial Engineer who combines strong operational and analytical capabilities with a leadership mindset, high integrity, and a passion for continuous improvement…

Skills: Industrial Engineering, Warehouse Design, Process Improvement, Labor Standards, Capacity Modeling

ANALYST I, PAYROLL

Mexico City, Mexico · On-site

Entry level

Overview This position will require onsite presence at our facility in Mexico City, MX. Our Mission & Values: Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as memb…

Skills: Payroll processing, Data analysis, Mathematical reasoning, Accounting, Time attendance tracking

Remote Bilingual Customer Service TX

Texas, United States · Remote Solely

Entry level

Overview About the Company At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better…

Skills: Customer service, Bilingual, Spanish, English, Call center

Risk Management Specialist

Casselberry, Florida, United States · On-site

Mid level

Overview The Risk Management Specialist supports the Orlando site client's engagement by helping maintain a secure, compliant, audit-ready operating environment. This role is responsible for coordinating, validating, doc…

Skills: Risk management, Physical security, Access control, Compliance auditing, Data handling

Property & Casualty P&C Insurance Licensing Program- Pensacola, FL

Florida, United States · Remote Solely

$18/hr–$22/hr

Entry level

Overview Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insuran…

Skills: Customer service, Insurance licensing, Property & casualty insurance, Communication, Problem solving

Property & Casualty P&C Insurance Licensing Program- Jacksonville, FL

Florida, United States · Remote Solely

$18/hr–$22/hr

Entry level

Overview Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insuran…

Skills: Customer service, Insurance licensing, Property & casualty insurance, Policy management, Communication

SUPERVISOR, SECURITY, HEALTH AND SAFETY

Dumaguete, Negros Oriental, Philippines · On-site

Senior

Overview This position oversees the entire security operation of the company to protect the employees and the company assets. In charge of planning, implementing, and overseeing the company's daily security operations. C…

Skills: Security operations, Physical security, Risk assessment, Emergency management, Budget management

SPECIALIST I, SECURITY

Dumaguete, Negros Oriental, Philippines · On-site

Entry level

Overview Job Title: Specialist I, SecurityThe Security Specialist I provides administrative and operational support to the site’s security program by performing routine security monitoring, documentation, reporting, and …

Skills: CCTV Monitoring, Access Control, Visitor Management, Security Reporting, Audit Compliance

LEAD ANALYST, GLOBAL OPERATIONS (ITAM SAM & CMDB Lead Administrator)

Philippines · Remote OK

Mid level

Responsibilities 1) ITSM, ITAM, SAM, CMDB & Discovery Platform Administration Administer Freshservice, Device42, or equivalent ITSM, ITAM, SAM, CMDB, discovery, and asset data platforms. Configure platforms from scratch …

Skills: ITSM Administration, ITAM, SAM, CMDB Architecture, Discovery Platform Administration

DIRECTOR, OPERATIONS

Cebu City, Central Visayas, Philippines · On-site

Senior+

Overview Job Description – Director, Operations Department: Call Center OperationsReports To: Managing Director Employment Type: Full-Time Work location: IT Park, Cebu Work schedule: PH night shifts Job Summary: This rol…

Skills: Call Center Operations, Client Relations Management, Strategic Planning, KPI Management, SLA Tracking

About Qualfon

Be the best and make each person's life better.

Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Founded
1995
Headquarters
Highland Park, Michigan
LinkedIn followers
86,312

Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives. Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.

Offices: 13700 Oakland St, Highland Park, Michigan 48203, US · Calle San Angel, Iztapalapa, CDMX 09530, MX · 4401 Innovation Dr, Fort Collins, Colorado 80525, US · 105 Live Oaks Gardens, Casselberry, Florida 32707, US · 1351 S Waverly Rd, Holland, Michigan 49423, US

Call Centers and Contact CentersTechnical SupportBusiness Process Outsourcing (BPO)Social Media SupportBack-Office ProcessingClaims ManagementCustomer ServiceEscalationsRetentionSales
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