Taguig, Metro Manila, Philippines · On-site
Purpose of the role Own the desk-based operations cycle for a multi-brand consumer products business selling direct to consumer, through Amazon and other marketplaces, and via distributors and retailers across the UK, Eu…
Skills: Bookkeeping, Order processing, Inventory management, Stock replenishment, Data analysis
Taguig, Metro Manila, Philippines · On-site
What You’ll Be Working On · Prepare and analyze financial statements (income statement, balance sheet, cash flow). · Identify trends, patterns, and variances in financial data to provide actionable insights to management…
Skills: Financial Analysis, Financial Modeling, Budgeting, Forecasting, Variance Analysis
Cebu City, Central Visayas, Philippines · On-site
$30k–$35k/mo
OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extens…
Skills: Scheduling, Planning, Organization, Communication, Stakeholder management
Taguig, Metro Manila, Philippines · Remote Solely
OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extens…
Skills: Microsoft Dynamics 365 Customer Engagement, Power Platform, Business Analysis, Techno-functional consulting, Power Apps
Taguig, Metro Manila, Philippines · On-site
Role Overview: The Subject Matter Expert (SME) is a hands-on contributor within PARts' data operations function, responsible for processing, validating, and maintaining catalogue data to the quality and timeliness standa…
Skills: Data processing, Data validation, SQL, TecDoc, ACES/PIES
Taguig, Metro Manila, Philippines · On-site
Role Overview: The Senior Subject Matter Expert (Senior SME) is an experienced individual contributor within PARts' data operations function, responsible for handling complex, sensitive, and high-stakes catalogue data wo…
Skills: SQL, Data Operations, Catalogue Data, TecDoc, ACES/PIES
Taguig, Metro Manila, Philippines · On-site
Role Overview: The SME Team Lead is the on-the-ground leader of PARts' offshore Subject Matter Expert team in the Philippines. The role is responsible for the day-to-day coordination, execution, and quality of catalogue …
Skills: Team Leadership, Data Operations, Catalogue Data Management, SQL, Jira Service Management
Taguig, Metro Manila, Philippines · On-site
The Procurement Analyst supports the Finance and Procurement function by providing commercial, analytical and operational procurement support across the organization. The role focuses on spend analysis, tendering suppo…
Skills: Spend Analysis, Power BI, Tendering, Supplier Management, Contract Administration
Taguig, Metro Manila, Philippines · Remote Solely
$65k–$75k/mo
OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extens…
Skills: Full-cycle Bookkeeping, UK VAT Preparation, Multi-currency Accounting, Inventory Valuation, Bank Reconciliation
Taguig, Metro Manila, Philippines · On-site
Key Responsibilities Graphic Design Design engaging social media graphics and campaign assets. Create brochures, flyers, signage, business cards, banners and other print materials. Develop branding assets and visual iden…
Skills: Graphic Design, Web Design, UI/UX Design, Figma, Adobe Photoshop
Cebu City, Central Visayas, Philippines · On-site
Key Responsibilities: Team Leadership: • Lead, support and coordinate the daily activities of the Philippines based Accounts Receivable team. • Allocate workloads and monitor team performance to achieve agreed service le…
Skills: Team Leadership, Accounts Receivable, Performance Management, Coaching, Customer Service
Pasig, Metro Manila, Philippines · On-site
About Motus Transport Motus Transport is a leading third-party logistics (3PL) provider specializing in the warehousing and distribution of independent craft beverages. We store products on behalf of breweries, wineries,…
Skills: Customer Service, Logistics Coordination, Written Communication, Time Management, Problem Solving
Taguig, Metro Manila, Philippines · Hybrid
Empower Your Career with OutForce BPO Philippines Who’s OutForce? OutForce is a people-first outsourcing company focused on building high-performing teams. We invest in our people, support career growth, and create an en…
Skills: Balance Sheet Reconciliation, Financial Statement Preparation, Tax Calculation, Cash Flow Forecasting, Budget Monitoring
Remote Solely
This is a remote position. The Infrastructure / Cloud Engineer is responsible for the design support, deployment and ongoing operation of virtualization, cloud and network infrastructure across internal and customer envi…
Skills: Linux Systems Administration, Proxmox VE Administration, Virtualization, Cloud Infrastructure Administration, Networking Fundamentals
Pasig, Metro Manila, Philippines · Remote OK
Role & Responsibilities Incident Ownership & Escalation • Take ownership of incidents escalated from Level 1 and drive them to resolution • Perform advanced desktop, application and Microsoft 365 troubleshooting • Diagno…
Skills: Microsoft 365 Administration, Windows Server Administration, Active Directory, Networking Diagnostics, ITSM
Remote OK
This is a remote position. OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professi…
Skills: X++, Microsoft Dynamics 365 Finance & Operations, Visual Studio, Lifecycle Services (LCS), REST APIs
Pasig, Metro Manila, Philippines · On-site
Role & Responsibilities Incident Ownership & Escalation • Take ownership of incidents escalated from Level 1 and drive them to resolution • Perform advanced desktop, application and Microsoft 365 troubleshooting • Diagno…
Skills: Windows Desktop Support, Microsoft 365 Administration, Windows Server Administration, Active Directory, Networking
Marikina, Metro Manila, Philippines · Remote OK
OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extens…
Skills: Microsoft Dynamics 365 Finance & Operations, Business Analysis, Requirements Gathering, Process Analysis, Solution Design
Taguig, Metro Manila, Philippines · Hybrid
About the client: Established in 2019 with a team of 22 based in Melbourne, Australia - The Card Network (TCN) has reshaped the gift card market in Australia by constantly innovating with card design and card content, in…
Skills: Customer Service, Communication Skills, Problem Solving, MS Office, Zendesk
Cebu City, Central Visayas, Philippines · On-site
$25k–$30k/mo
OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extens…
Skills: Order Management, Order Processing, Back-Office Operations, Data Accuracy, SLA Management
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The role involves managing the end-to-end operations cycle, including order processing, dispatch coordination, and stock replenishment. Additionally, the coordinator will handle bookkeeping tasks, verify financial transactions, and produce regular performance reports.
Candidates should have a background in bookkeeping or accounting with strong numerical discipline and analytical skills. Experience with inventory management systems, order processing, and courier platforms is highly preferred.
Own the
desk-based operations cycle for a multi-brand consumer products business
selling direct to consumer, through Amazon and other marketplaces, and via
distributors and retailers across the UK, Europe and the USA. The role takes an
order from arrival through to dispatch, resolves what goes wrong along the way,
keeps customers informed and looked after, and manages stock replenishment
against low stock alerts.
This is an
operations role that requires a bookkeeping mind. The work sits close to the
numbers throughout: checking purchase order pricing and terms, verifying
courier invoices, accounting for stock and order transactions, and producing
regular reporting. The person needs the analytical instinct to notice when
something does not add up and the confidence to ask about it rather than push
on.
• Receiving
inbound orders and processing them through the relevant warehouse management
system, UK or US
• Producing
picking and dispatch labels for the warehouse team
• Booking
couriers through online systems (FedEx, UPS, DPD) and by email for freight
consignments
• Tracking
dispatches through to delivery and closing out exceptions
• Investigating
and resolving dispatch errors, including short shipments and missing
consignments
• Working
with couriers to trace and recover lost goods and to pursue claims
• Coordinating
with the warehouse team on replacement shipments and corrections
• Reinforcing
standard operating procedures with the warehouse team, including buddy checks
before dispatch, so that errors reduce over time
• Maintaining
a good working relationship with the warehouse team, as the quality of that
relationship directly drives error rates
• Monitoring
low stock alerts in Unleashed across finished goods and components such as
labels, tins, ingredients and materials
• Verifying
alerts with the warehouse team before ordering, rather than relying on system
figures alone
• Raising
purchase orders and agreeing replenishment quantities with the founder
• Checking
supplier order confirmations against agreed price, volume and terms, and
querying discrepancies
• Supporting
accurate stock records across the brands and channels
• Handling
trade customer queries relating to orders, deliveries and discrepancies
• Handling
consumer queries about orders and products, working through a structured set of
questions to understand the issue
• Turning
service failures into positive outcomes through clear communication, ownership
and appropriate resolution
• Escalating
anything brand-sensitive or outside agreed authority to the UK team
• Bookkeeping
of orders and order processing transactions
• Checking
courier and freight invoices against expected charges
• Producing a
small set of regular reports, weekly and monthly, from largely automated
outputs
• Formatting
and consolidating reporting so that performance can be viewed across quarters,
halves and year on year
• Bookkeeping
or accounting background, with the numerical discipline the role depends on
• Experience
of order processing, dispatch or courier booking is a strong advantage
• Experience
of stock, inventory or purchasing in a product business is a strong advantage
• Exceptional
attention to detail, particularly across products made up of multiple component
parts
• Analytical:
able to see how a transaction fits the bigger picture and to challenge whether
it makes sense
• Willing to
ask questions rather than proceed on assumption, and comfortable raising
uncertainty early
• Resilient
and measured under pressure, able to pause and think rather than react
• Confident,
clear communication with warehouse colleagues, suppliers, couriers and
customers
• Genuinely
interested in a blended operations and finance role, and in a consumer and
wellness brand
• Unleashed
inventory management, or a comparable system such as Cin7 or DEAR
• Warehouse
management systems, UK and US
• Shopify and
Amazon, alongside distributor and retailer channels
• Courier
platforms including FedEx, UPS and DPD
• Accounting
software (Xero and/or QuickBooks Online) and Excel or Google Sheets
The role is new
and will be built up in deliberate stages rather than handed over at once. The
expected sequence is to begin with finance-related tasks that touch operations,
then layer in stock bookkeeping, then order processing channel by channel and region
by region. Each stage is added once both sides are confident in the last.
Handover runs with the founder and the existing operations team over
approximately two months, with full training provided throughout.
• Orders
processed accurately and on time across both regions without founder
involvement
• Dispatch
errors falling, with SOPs consistently applied by the warehouse team
• Stock
replenishment running to a predictable rhythm with no avoidable stock-outs
• Trade and
consumer queries answered promptly, with service failures resolved well
• Regular
reporting produced reliably and to a consistent standard
The future force of global offshore recruitment & outsourcing.
Outforce is an Australian-owned and managed BPO company based in the Philippines that provides professional offshore staffing and facilities solutions for companies of all sizes looking to efficiently develop their offshore operations. Our focus is to help you achieve your business goals through seamless integration of offshore operations, enabling your business to scale affordably, and comfortably.
Offices: 30 Meralco Avenue, The 30th Corporate Center, 7th Floor, Pasig, National Capital Region, PH
View all jobs at OutForceThe future force of global offshore recruitment & outsourcing.
Outforce is an Australian-owned and managed BPO company based in the Philippines that provides professional offshore staffing and facilities solutions for companies of all sizes looking to efficiently develop their offshore operations. Our focus is to help you achieve your business goals through seamless integration of offshore operations, enabling your business to scale affordably, and comfortably.
Offices: 30 Meralco Avenue, The 30th Corporate Center, 7th Floor, Pasig, National Capital Region, PH
View all jobs at OutForce