Customer Service & Support Jobs in Cebu City, Philippines (Now Hiring) — 47 open — Page 2
Deployment Project Manager
Cebu City, Central Visayas, Philippines · On-site
Mid level$1.4B raised
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Project Management, ATM Deployment, Stakeholder Management, Client Relationship Management, Project Coordination
MANAGER, LEARNING
Cebu City, Central Visayas, Philippines · On-site
Mid level
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES • Develops, organizes, and facilitates in-depth client-specific training programs. • Provides orientation to trainees on the detailed training process flow • Deliver…
Skills: Training Program Development, Facilitation, Coaching and Mentoring, Leadership, Performance Monitoring
Claims Associate
Cebu City, Central Visayas, Philippines · On-site
Entry level
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowerin…
Skills: Claims Management, Customer Service, Insurance Knowledge, Organizational Skills, Written Communication
Medical Virtual Assistant
Cebu City, Central Visayas, Philippines · Remote OK
$18k–$32k/mo
Mid level
Position Overview: As a Medical Virtual Assistant, you will serve as a key operational support in managing patient coordination, provider scheduling, and backend healthcare processes. This role requires a high level of a…
Skills: Patient Coordination, Provider Scheduling, EHR Management, Medical Terminology, Healthcare Compliance
Application Support Engineer
Cebu City, Central Visayas, Philippines · On-site
Mid level$6M raised
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Key profile requirements (based on the GDC IO Evaluation Framework): • Strong …
Skills: Kubernetes, CKA, CKAD, Git, SRE
Customer Exp Advocate I
Cebu City, Central Visayas, Philippines · On-site
Mid level$105M raised
Overview The Customer Experience Advocate (CXA I) receives transactions (voice and/or non-voice) from RealPage clients including Property Management Companies (PMC), residents and consumers needing assistance regarding R…
Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Microsoft Office Suite
Network Engineer
Cebu City, Central Visayas, Philippines · On-site
Mid level$6M raised
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of t…
Skills: Network Engineering, Network Protocols, Network Architectures, Network Monitoring, Router Configuration
Virtual Medical Assistant — Referral Coordinator
Cebu City, Central Visayas, Philippines · Remote OK
$20k–$30k/mo
Entry level
MedSpecialized, Inc. is looking for a Virtual Medical Assistant! About the Client: DrCatalyst DrCatalyst (DrC) is a healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthc…
Skills: Referral Management, Medical Records Coordination, Patient Scheduling, English Proficiency, EMR Documentation
Team Leader I
Cebu City, Central Visayas, Philippines · On-site
Mid level$105M raised
Overview The HomeWiseDocs Team Leader is responsible for overseeing a team of 6–7 agents across our Cebu and Manila locations. The selected candidate will complete an extensive 3–4 month training program focused on hands…
Skills: Team Leadership, Data Entry, KPI Management, Performance Management, Data Analysis
Application Support Engineer
Cebu City, Central Visayas, Philippines · On-site
Mid level$6M raised
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of t…
Skills: IBM System i, AS/400, RPG IV, Application Support, SQL
Customer Service Representative (CSR)
Cebu City, Central Visayas, Philippines · On-site
$23k–$27k/mo
Mid level
Your mission Help businesses stay ahead of the game with innovative cloud communication and IT solutions. Your profile This person will be part of our Frontline Services Team. The duties and responsibilities include: Pro…
Skills: Customer Service, Technical Troubleshooting, Ticket Management, Incident Management, SalesForce
Sr Major Incident and Problem Coordinator - Multiple Locations
Cebu City, Central Visayas, Philippines · Hybrid
Senior$7.6B raised
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Major Incident Management, Problem Management, ITIL, ServiceNow, Root Cause Analysis
Senior Technology Operations Analyst
Cebu City, Central Visayas, Philippines · On-site
Mid level
About this role: Wells Fargo is seeking a Senior Tech Operations Analyst In this role, you will: Lead or participate in initiatives and projects within technology operationsContribute to planning related to technology op…
Skills: Windows Administration, Active Directory, Group Policy, Networking, Apple MAC OS
Subject Matter Expert
Cebu City, Central Visayas, Philippines · On-site
Mid level
Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our c…
Skills: Customer Service, Communication Skills, Rapport Building, Listening Skills, Organization
Vendor Acct Specialist I
Cebu City, Central Visayas, Philippines · On-site
Entry level$105M raised
Overview The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures tim…
Skills: MS Word, MS Excel, Data Processing, Written Communication, Verbal Communication
Customer Support - Senior Technical Coach
Cebu City, Central Visayas, Philippines · On-site
Mid level$105M raised
Overview The Senior Technical Coach leads technical enablement and performance coaching across both Technical Coaches or frontline Customer Support agents handling complex products (e.g., OneSite, Knock, Accounting). Thi…
Skills: Technical Coaching, Performance Coaching, SaaS Troubleshooting, Python, SQL
Microsoft Dynamics 365 CRM Developer- Cebu
Cebu City, Central Visayas, Philippines · On-site
Mid level$6M raised
Who we are: Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and b…
Skills: Microsoft Dynamics 365 CRM, Power Platform, Power Automate, Power Apps, .Net Development
Mitigation Research Spec
Cebu City, Central Visayas, Philippines · On-site
Mid level$105M raised
Overview he Mitigation Research Specialist is responsible for investigating and resolving utility billing issues to mitigate account disconnection. This role also involves conducting root cause analysis, engaging with ut…
Skills: Root Cause Analysis, Vendor Negotiation, Utility Billing, Cross-functional Communication, Data Analysis
Customer Support Technical Coach II
Cebu City, Central Visayas, Philippines · Hybrid
Mid level$105M raised
Overview The Technical Coach II at RealPage, Inc. serves as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional te…
Skills: Technical Coaching, SaaS Troubleshooting, Python, SQL, AI Implementation
Advice Technology Support Officer
Cebu City, Central Visayas, Philippines · On-site
Mid level
5 ELK is looking for an Advice Technology Support Officer, you’ll be the go-to person for Xplan queries, financial planning system guidance, and process support, helping advisers and practices work more efficiently and c…
Skills: Xplan, IRESS Platform, Financial Planning Workflows, User Acceptance Testing, Process Documentation