Clera home
·Dashboard

Jobs at 5 ELK (Now Hiring) — 4 open

5 ELK logo5 ELK

Advice Technology Support Officer

Cebu City, Central Visayas, Philippines · On-site

Mid level

5 ELK is looking for an Advice Technology Support Officer, you’ll be the go-to person for Xplan queries, financial planning system guidance, and process support, helping advisers and practices work more efficiently and c…

Skills: Xplan, IRESS Platform, Financial Planning Workflows, User Acceptance Testing, Process Documentation

5 ELK logo5 ELK

Executive Assistant

Cebu City, Central Visayas, Philippines · On-site

Mid level

The Role We are on a hunt for a highly capable Executive Assistant to support senior leadership in a high‑trust, high‑impact environment. This role goes beyond diary management. You’ll be a key partner to leadership; man…

Skills: Calendar Management, Executive Support, Stakeholder Coordination, Report Preparation, Confidentiality

5 ELK logo5 ELK

Client Experience Coach (Cebu)

Cebu City, Central Visayas, Philippines · On-site

Mid level

As a Client Experience Coach, you’ll be the bridge between our clients and their 5 ELK team. You’ll lead, develop, and manage a pod of team members to deliver an exceptional client experience, while working closely with …

Skills: Leadership, Coaching, Account Management, Client Relationship Management, Performance Monitoring

5 ELK logo5 ELK

Accounting Associate

Cebu City, Central Visayas, Philippines · On-site

Entry level

As an Accounting Associate, you’ll support an Australian accounting firm by assisting with day‑to‑day accounting tasks, financial processing, and compliance requirements. This role is ideal for someone who already has ba…

Skills: Accounting, Finance, Australian Accounting Processes, Accounts Payable, Accounts Receivable

5 ELK logo

Advice Technology Support Officer

5 ELK

Cebu City, Central Visayas, Philippines • On-site

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Paid Leaves, HMO On Day 1 For Employee And Dependent, Training And Exposure To Australian Accounting Practices, Career Development Opportunities, Social Events, Supportive Team Culture
  • Posted 25d ago
  • ~40 hrs/week

Responsibilities

Provide practical Xplan support and troubleshoot system issues to help financial advisers work more efficiently. This includes performing UAT, maintaining process documentation, and supporting adviser onboarding and offboarding.

Requirements

Requires strong hands-on experience with Xplan and the IRESS platform, along with an understanding of financial planning practice operations. Candidates must have experience supporting Australian firms and possess strong English communication skills.

Full job description

5 ELK is looking for an Advice Technology Support Officer, you’ll be the go-to person for Xplan queries, financial planning system guidance, and process support, helping advisers and practices work more efficiently and consistently.

This role is ideal for someone who understands financial planning workflows & enjoys improving how systems are used in practice.

What You’ll Be Doing
  • Provide practical Xplan support (access, workflows, fee structures and service agreement set ups)
  • Troubleshoot system and process issues across the network
  • Perform UAT / release testing for IRESS and related platforms
  • Assess business impact and recommend rollout approach
  • Identify risks, issues, and improvement opportunities
  • Produce weekly efficiency tips for advisers
  • Draft clear, practical communications on system updates
  • Support adviser onboarding/offboarding (system setup, training, workflows)
  • Maintain and improve process documentation and guides
  • Assist with pilots, templates, and system enhancements


Requirements

What We're Looking For

Must Have
  • Strong, hands-on Xplan experience; IRESS platform exposure
  • Understanding of financial planning practice operations
  • Ability to support both systems and people (not just tech)
  • Experience supporting adviser networks or licensees
  • Prior experience assisting Australian firms or supporting AU accounts
  • Strong attention to detail and commitment to accuracy
  • Good written and spoken English communication skills
  • Organised, proactive, and able to manage multiple tasks efficiently


Benefits

PERKS
  • A comprehensive benefits package, including paid leaves
  • Day shift
  • HMO on Day 1 for you and your dependent
  • Training and exposure to Australian accounting practices
  • Career development opportunities
  • Fun social events and a supportive team culture
  • Fixed weekends off + Christmas & New Year off

Related keywords

XplanIRESSFinancial PlanningUATFinancial ServicesWorkflow OptimizationSystem SupportProcess ImprovementAustralian AccountingFee StructuresService AgreementsOnboarding

About 5 ELK

LinkedInVisit site

Is your business understaffed, over budget and under pressure? ASK US how our offshore teams can break the cycle TODAY.

Industry
Financial Services
Company size
201-500 employees
Founded
2014
Headquarters
Cebu Dumaguete Pampanga

5 ELK is the offshoring solution for financial planning firms and professional services looking for scale, growth and increased profitability. Imagine if you had a team who could save you time, money and your sanity. We strip back your workload so that you can concentrate on the important tasks that impact your bottom line. We save you valuable time and money – crucial resources that can be better spent developing your strategic advice partnerships, wooing clients and growing your business.

Offices: Cebu Dumaguete Pampanga, PH

OutsourcingFinancial PlanningConsultingand Operating Efficiencies
View all jobs at 5 ELK

About 5 ELK

LinkedInVisit site

Is your business understaffed, over budget and under pressure? ASK US how our offshore teams can break the cycle TODAY.

Industry
Financial Services
Company size
201-500 employees
Founded
2014
Headquarters
Cebu Dumaguete Pampanga

5 ELK is the offshoring solution for financial planning firms and professional services looking for scale, growth and increased profitability. Imagine if you had a team who could save you time, money and your sanity. We strip back your workload so that you can concentrate on the important tasks that impact your bottom line. We save you valuable time and money – crucial resources that can be better spent developing your strategic advice partnerships, wooing clients and growing your business.

Offices: Cebu Dumaguete Pampanga, PH

OutsourcingFinancial PlanningConsultingand Operating Efficiencies
View all jobs at 5 ELK

Similar companies hiring

JPMorganChase (2474)HSBC (2324)Wells Fargo (1598)Citi (1457)H&R Block (1410)Satori Mortgage (NMLS: 4190) (959)PNC (907)Tata Capital (787)BMO (787)Truist (784)State Street (581)WealthBridge Financial Group (568)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty