Washington County, Virginia, United States · On-site
$15/hr–$20/hr
Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportuniti…
Skills: Customer service, Data entry, Insurance verification, Cash handling, Appointment scheduling
Daleville, Virginia, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer Service, Communication Skills, Basic Math, Food Handling
Stafford County, Virginia, United States · On-site
NOW HIRING: PART-TIME BREAKFAST ATTENDANT Join the Team at Comfort Suites! Are you an early riser who enjoys creating a welcoming experience for others? We're looking for a dependable, friendly, and motivated Part-Time B…
Skills: Food Preparation, Guest Service, Sanitization, Food Safety, Time Management
Christiansburg, Virginia, United States · On-site
Create an outstanding customer experience by embracing the Customer 1st strategy and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customer…
Skills: Customer Service, Pharmacy Management, Quality Assurance, Staff Scheduling, Oral Communication
Suffolk, Virginia, United States · On-site
Overview Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where o…
Skills: Customer service, Multi-tasking, Menu knowledge, Teamwork, Food safety
Harrisonburg, Virginia, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Leadership, Customer Service, Task Prioritization, Delegation, Mentoring
Lynchburg, Virginia, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist department manager in achieving sales and profit …
Skills: Customer Service, Communication Skills, Basic Math, Stress Management, Retail Operations
Falls Church, Virginia, United States · On-site
$20/hr–$28/hr
Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are seeking an Assistant Spa Man…
Skills: Operational Budgeting, Marketing Strategies, Membership Sales, Vendor Management, Staff Hiring
Alexandria, Virginia, United States · On-site
$24/hr–$28/hr
Are you seeking a job you really enjoy? One that gets you out of the office and into the fresh air? Do you love dogs and other pets? Then, joining the Passionately Pets Team may be the right job for you! Passionately Pet…
Skills: Pet Care, Dog Walking, Time Management, Communication Skills, Attention To Detail
Virginia Beach, Virginia, United States · On-site
$15/hr–$17/hr
In this role, your primary goal is to lease to new prospective residents and retain current residents. PRIMARY DUTIES (including but not limited to): The position is responsible for completing market surveys.To be a comm…
Skills: Sales, Customer Service, Computer Skills, Communication, Leasing
Norfolk, Virginia, United States · On-site
$95k–$150k/yr
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
Skills: Communication, Consultative Selling, Lead Generation, Relationship Building, Customer Needs Analysis
Virginia Beach, Virginia, United States · On-site
$20/hr–$26/hr
In this role, you are responsible for all aspects of maintenance on the property, from apartment turns, preventative maintenance, building asset maintenance and grounds maintenance. This includes ensuring the physical as…
Skills: Property Maintenance, HVAC, Troubleshooting, Apartment Turns, Preventative Maintenance
Springfield, Virginia, United States · On-site
$150k/yr
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
Skills: Consumer Sales, Relationship Building, Lead Generation, Sales Presentations, Customer Consultation
Richmond, Virginia, United States · Hybrid
$65k–$75k/yr
At Pearson, we’re committed to helping people realize the life they imagine through learning. Our team is passionate about creating innovative education solutions that empower learners, educators, and institutions around…
Skills: Territory Management, Sales Forecasting, Consultative Selling, CRM Tools, Prospecting
Fairfax County, Virginia, United States · On-site
$60k–$65k/yr
Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a…
Skills: Retail Management, Leadership, Sales Driving, Customer Service, Visual Merchandising
Chesterfield County, Virginia, United States · On-site
$56k–$94k/yr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Leadership, Team Building, Customer Service Excellence, Sales Performance Management, Analytical Skills
Virginia Beach, Virginia, United States · On-site
Residence Inn Virginia Beach Oceanfront is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is …
Skills: Housekeeping, Cleaning, Sanitization, Attention to detail, Multi-tasking
Fairfax County, Virginia, United States · On-site
$20/hr–$24/hr
Are you mechanically inclined, enjoy working with your hands, and want to learn a skilled trade with long-term earning potential? We offer full training through our structured Onboarding Program and full benefits after j…
Skills: Mechanical Aptitude, Plumbing, Water Quality Analysis, Equipment Repair, System Installation
Fairfax County, Virginia, United States · On-site
$20/hr–$24/hr
Are you mechanically inclined, enjoy working with your hands, and want to learn a skilled trade with long-term earning potential? We offer full training through our structured Onboarding Program and full benefits after j…
Skills: Mechanical Aptitude, Plumbing, Water Quality Diagnosis, Equipment Repair, System Installation
Virginia Beach, Virginia, United States · On-site
Residence Inn Virginia Beach Oceanfront is seeking a dynamic, service-oriented Guest Service Representative to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. O…
Skills: Front Desk Operations, Guest Relations, Cash Handling, Communication Skills, Time Management
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The Front Office I serves as the primary point of contact for patients, managing check-in and check-out processes, insurance verification, and payment collection. Additionally, the role involves administrative tasks such as answering phones, maintaining medical records, and ensuring the office is prepared for daily operations.
Candidates must possess a high school diploma or equivalent and have 1-2 years of experience in a medical office or customer service setting. Proficiency in balancing cash drawers and a working knowledge of managed care insurance plans are preferred.
Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behind Caring. Connecting. Growing together.
General Summary:
The Front Office I provides the first point of contact with patients as they enter the office or via telephone. The Front Office I greets all patients, vendors, or anyone within the office or on the telephone with a warm welcome. The Front Office I is responsible for opening the office and ensuring readiness for patients consistent with Holston Medical Group’s quality practice standards, polices, procedures and customer service expectations. The Front Office I will check in patients, collect payments, check out patients, schedule follow-up appointments and balance all transactions daily. The Front Office I is responsible for providing excellent customer service skills throughout the day.
Opening Responsibilities:
• Open safe, remove and distribute prescription pads, drug cabinet keys and embossers to nurses
• Count money in opening drawer and log amount
• Take the phones off the evening setting and follow-up on any messages left overnight
• Unlock doors for the business day
Check-In Responsibilities:
• Greet patients, vendors, or anyone within the office or on the telephone with a warm welcome
• Data entry of patient demographics and insurance information
• Ensure that patient insurance information is up-to-date and accurate/obtain current copy, as needed
• Verify demographic information with patient
• Update all front office forms if out-of-date to include but not limited to history form, demographics, HIPPA, financial policy, no show, communication forms, etc.
• Provide HIPAA information to patient
• Provide history form to patient if out-of-date
• Provide all new patients a new registration packet (history, advance directive, medical record number) and enter in to the EMR (electronic medical record)
• Verify insurance eligibility
• Collect co-pay, generate receipt and post collected payment to the patients account (performed at check-in and/or check-out)
• Generate router for patient
• Enroll patients in follow my health
• Supply patient with internet password, if requested
Check-Out Responsibilities:
• Collect co-pay, generate receipt and post collected payment to the patients account (performed at check-in and/or check-out)
• Address any outstanding balance with patient, collect payment or make payment arrangements on past due balances, generate receipt and post collected payment to the patients account
• Schedule follow-up appointments
• Verify all narcotic logs and ensure patient picking up prescription has a valid driver’s license
General Office Responsibilities:
• Answer incoming phone calls
• Create detail specific tasks from patients for nurses and providers with preferred contact information
• Answer general billing questions
• Pick up documents to shred from within the office
• Pick up documents to send to Scan from within the office, ensure properly labeled with medical record number
• Distribute items from the fax machine (date stamp)
• Key charges as necessary
• Open and distribute mail
• Ensure all medical records releases are completed and a valid Photo ID is obtained
• Cross train in all areas of the front office when possible
• May have to fill in at other HMG offices upon request based upon the business need on an occasional basis
Closing Responsibilities:
• Close out bank deposit following HMG procedures
• Close out credit card machines for the day
• Make sure all calls are cleared from que before logging out of the phone que
• Forward phones to the evening setting
• Close and lock all doors
Education/Experience/Knowledge:
• High School diploma or equivalent required
• 1-2 years’ experience in a medical office or customer service position, preferred
• Proven success asking for payment, making change, and balancing a cash drawer
• Working knowledge of managed care and overall understanding of HMO’s and PPO’s, preferred
• Excellent customer service skills is a must
Physical/Mental Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential: Communication with others to exchange or express information and ideas. Ability to receive detailed information through oral communication, and to make fine distinctions in sounds. Determine the accuracy, neatness, thoroughness of the work assigned and perceive general observations. Must be able to remain in a stationary position at least 75% of the time. Extending the hands and arms in any direction. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Perform a variety of duties, often changing from one task to another of a different nature. Perform with frequent interruptions and/ or distractions. Make appropriate job decisions following standard office policies and past precedents. Adjust priorities quickly as circumstances dictate. Ability to establish and maintain cooperative working relationships with co-workers and the public. Work independently and identify potentially more effective methods of work operations. Ability to interact appropriately with colleagues and patients for different purposes and different context.
Marginal: Needs to move inside or outside the office space to access file cabinets. Sedentary work that includes moving objects up to 10 pounds. Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Ability to identify and distinguish colors. Light work that includes moving objects up to 20pounds occasionally.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities.
Your doctor, your family, your health partner for life.
Known as the region’s “health partner for life”, Holston Medical Group (HMG) is an independent physician-owned and led multi-specialty group providing care to the Northeast Tennessee and Southwest Virginia region since 1977. HMG’s “Family of Care” includes over 230 healthcare providers, over 1,000 team members, and more than 70 offices that provide primary care and over 30 specialties and services. For more information, visit https://www.holstonmedicalgroup.com/ or call 877-464-1213.
Offices: 2323 N. John B Dennis Highway, Kingsport, TN 37660, US · 2033 MeadowView Lane, Kingsport, TN 37660, US · 240 Medical Park Blvd., Bristol, TN 37620, US · 105 W Stone Dr, Kingsport, Tennessee 37660, US · 121 Advanced Technology Drive, Duffield, VA 24244, US
Based on 2879 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 22,760 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Advance Auto Parts, CVS Health, Lowe's Companies, Inc., Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Yes — 1121 of the 22760 open customer service & support positions offer remote or hybrid work (574 remote, 547 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
