Herndon, Virginia, United States · On-site
Position Description: Service Desk Operator (SDO) Position Title: Service Desk Operator (SDO) Location: Onsite at Portsmouth Naval Shipyard (Kittery, Maine) Reports To: Service Desk Team Lead Working Hours: Regular shipy…
Skills: Technical Troubleshooting, Customer Service, Ticket Management, Network Diagnostics, Hardware Support
Richmond, Virginia, United States · On-site
One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory manage…
Skills: Credential Enrollment, Identity Management, Customer Service, Inventory Management, Microsoft Office Suite
Bailey's Crossroads, Virginia, United States · On-site
$45k–$54k/yr
Company Description America’s Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserv…
Skills: Store Operations, Team Leadership, Financial Performance Management, Merchandising, Patient Care
Alexandria, Virginia, United States · On-site
$21/hr–$23/hr
At Klingbeil Capital Management it is all about experience! This includes the experience that you bring to the table, the experience you gain while working with us, and the experience you give to others. Our core values …
Skills: HVAC Repair, Plumbing, Electrical Repair, Appliance Repair, Preventative Maintenance
Arlington County, Virginia, United States · On-site
Summary: The Assistant Manager is a hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mis…
Skills: Staff Supervision, Projection Technology, Risk Management, Cash Handling, Inventory Management
Bristol, Virginia, United States · On-site
Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. At HCSG, we are passionate abo…
Skills: Housekeeping, Sanitation, Infection Control, Customer Service, Cleaning Procedures
Bristol, Virginia, United States · On-site
Overview Role: Laundry Worker Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and garments in a long-term care facil…
Skills: Laundry Operations, Infection Control, Equipment Operation, Customer Service, Record Keeping
Fredericksburg, Virginia, United States · On-site
$37k–$49k/yr
Do you enjoy carpentry, electrical and general repair work? Are you handy, like solving problems and want to be part of a growing values based company you can have a career with? Campers Inn RV is looking for an RV Techn…
Skills: Carpentry, Electrical repair, Plumbing, RV diagnostics, Routine maintenance
North Carolina, United States · On-site
About Ceribell Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephal…
Skills: Medical Sales, Team Management, Stakeholder Engagement, Strategic Planning, Relationship Building
Fredericksburg, Virginia, United States · On-site
$50k/yr
Service Administrator Curtis Power Solutions Fredericksburg, VA Compensation is contingent on experience and skills starting at $50,000+ Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Ser…
Skills: Administrative Support, Customer Service, Scheduling, Billing, Microsoft Excel
Ashburn, Virginia, United States · On-site
Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team M…
Skills: Customer Service, Food Preparation, Cash Handling, Communication, Multi-tasking
Williamsburg, Virginia, United States · On-site
Company Description Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just a half mile from Colonial Williamsburg – allowing you the incredible opportunity…
Skills: Data Entry, Report Generation, Administrative Support, Customer Service, Appointment Scheduling
Reston, Virginia, United States · On-site
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of se…
Skills: Office Coordination, Facilities Support, Inventory Management, Vendor Management, Customer Service
Chesapeake, Virginia, United States · On-site
Benefits: Health insurance Paid time off 401(k) 401(k) matching Employee discounts Flexible schedule Highly motivated individuals with expertise in effective and efficient banquet operations that exude a passion for the …
Skills: Banquet Operations, Guest Relations, Mixology, Time Management, Event Execution
Sandston, Virginia, United States · On-site
$55k–$67k/yr
Overview Lead with Purpose as a Store Manager at One of the Nation’s Top Convenience Chains! Are you an inspiring leader ready to do more than manage—ready to drive store performance, motivate teams, and be the example e…
Skills: Store Operations, Team Leadership, Inventory Management, Staff Training, Cash Handling
Alexandria, Virginia, United States · On-site
$33/hr–$35/hr
The Cove Mission Statement Cove Property Management is dedicated to providing top level customer service while managing income-producing properties, enhancing operating performance, and increasing value for investors thr…
Skills: HVAC Maintenance, Plumbing, Electrical Repair, Carpentry, Appliance Repair
Waynesboro, Virginia, United States · On-site
Description The Waynesboro Wash is hiring!! Full Time and Part-Time Wash Associate positions available. We opening in just a few short months and gearing up to hire Full-Time and Part-Time Wash Associates for our Waynesb…
Skills: Sales, Oral and Written Communication, Mechanical Ability, Problem Solving, POS Technology
Charlottesville, Virginia, United States · On-site
$22/hr–$24/hr
Overview Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and oversee dining services…
Skills: Dining Services Management, Meal Preparation, Quality Control, Health and Safety Compliance, Staff Training
Lorton, Virginia, United States · On-site
Description Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team an…
Skills: HVAC Installation, HVAC Maintenance, HVAC Repair, Team Supervision, Workflow Management
Charlottesville, Virginia, United States · On-site
Description Come join the largest independent Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent on…
Skills: Medical Waste Handling, Customer Service, RCRA Pharmaceutical Waste Collection, Time Management, Regulatory Compliance
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The Service Desk Operator provides basic technical assistance and troubleshooting for hardware, software, and system issues via multiple support channels. They are responsible for managing service tickets and escalating unresolved issues to higher levels of support.
Candidates must have at least two years of customer service experience and one year of IT support experience. A Secret Clearance and a Baseline Cyber IT Certification (DoD 8570.01M) are required prior to onboarding.
Position Description: Service Desk Operator (SDO)
Position Title: Service Desk Operator (SDO)
Location: Onsite at Portsmouth Naval Shipyard (Kittery, Maine)
Reports To: Service Desk Team Lead
Working Hours: Regular shipyard duty hours, approved in advance by TPOC
Employment Type: Full-Time
Clearance Requirement: Secret Clearance
Position Summary: The Service Desk Operator (SDO) will provide basic technical assistance, support, and advice to customers and users, addressing minor hardware, software, and systems issues. The SDO will ensure efficient resolution of customer problems through various support channels, including walk-ins, telephone calls, service tickets, and email messages. The role involves troubleshooting, creating tickets, and providing step-by-step instructions to resolve issues.
Key Responsibilities:
1. Technical Support:
2. Ticket Management:
3. Process Improvement and Feedback:
4. Problem-Solving and Diagnostic Techniques:
5. Multi-tasking and Priority Management:
Qualifications:
1. Experience:
2. Certifications and Compliance:
Skills and Competencies:
Application Process: Qualified candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications. Please include any certifications and references that support your application.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Consulting, Integration, Analytics
EKASYS, Inc. is an 8(a) certified Minority Woman Owned Small Business (WOSB) recognized for delivering innovative and reliable solutions across multiple information technology platforms. We provide expertise in Software Engineering, System and Network Engineering, Content Management, Program Management, Operations and Maintenance, and Application Development. For more than a decade, our team has partnered with federal agencies, including the Department of Defense, as well as commercial enterprises to build and sustain mission-critical systems. Our approach emphasizes understanding client goals, designing tailored solutions, and maintaining compliance with stringent CMMI standards to consistently exceed expectations. At EKASYS, we believe that exceptional solutions stem from deep collaboration and a genuine understanding of our customers’ passion, vision, and challenges. Guided by our mission to “Appreciate the ‘Why’ before offering the ‘How’”, we combine technical expertise with a philosophy rooted in innovation, imagination, and adaptability. Our culture embraces progressive methods and modern technologies to deliver solutions with lasting impact and measurable results. AI & Innovation at EKASYS: In addition to our established IT services, EKASYS is investing heavily in the future of Artificial Intelligence and Generative AI. We are building advanced solutions that harness large language models, retrieval-augmented generation, multimodal data processing, and vector-based knowledge systems to empower smarter decision-making and create next-generation digital experiences. Leveraging leading AI frameworks and cloud AI platforms, we design and deploy intelligent assistants, knowledge management platforms, and automation tools. AI is not just a capability at EKASYS—it is a core part of our strategy to help clients transform how business and government solve complex challenge.
Offices: 2505 Camberwell Ct., Herndon, VA 20171, US · 2505 Camberwell Ct., Herndon, VA 20171, US
Based on 2400 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $46k–$107k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 19,340 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Advance Auto Parts, Lowe's Companies, Inc., Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 906 of the 19340 open customer service & support positions offer remote or hybrid work (471 remote, 435 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
