Cincinnati, Ohio, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Customer service, Insurance verification, Medical terminology, Data entry, Patient registration
Urbana, Ohio, United States · On-site
$20/hr–$22/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Revenue Cycle Management, Financial Counseling, Medicaid Screening, Patient Education, Critical Thinking
Batavia, Ohio, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Customer Service, Insurance Verification, Medical Necessity Screening, Data Entry, Patient Registration
Lorain, Ohio, United States · On-site
$63k–$79k/yr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Patient Access Management, Revenue Cycle Management, Staff Coaching, Performance Management, Regulatory Compliance
Cincinnati, Ohio, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Customer service, Insurance verification, Medical necessity screening, Patient registration, Data entry
Canton, Ohio, United States · Remote OK
Job Summary: About the Role We are looking for a driven, relationship-focused Customer Success Manager to join our growing team. This is a foundational role, and you will have a direct impact on how we scale our customer…
Skills: Customer Success, Account Management, B2B SaaS, Relationship Management, Strategic Planning
Cincinnati, Ohio, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Customer Service, Insurance Verification, Medical Necessity Screening, Data Entry, Patient Registration
Perrysburg, Ohio, United States · On-site
Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow. Say Hi! to your next ch…
Skills: Customer service, Sales support, Operations coordination, Logistics, SAP
Cincinnati, Ohio, United States · On-site
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Skills: Consultative selling, Relationship building, Data analysis, Sales pipeline management, Customer service
Urbana, Ohio, United States · On-site
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail …
Skills: Troubleshooting, Diagnostics, Repair, Preventive maintenance, Electrical systems
Cleveland, Ohio, United States · On-site
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Skills: Consultative selling, Relationship building, Data analysis, Sales pipeline management, CRM usage
Dublin, Ohio, United States · On-site
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Skills: Consultative selling, Relationship building, Data analysis, Sales pipeline management, Account planning
Dublin, Ohio, United States · On-site
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Skills: Consultative selling, Relationship building, Data analysis, Sales pipeline management, CRM software
Dublin, Ohio, United States · On-site
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Skills: Consultative selling, Relationship building, Data analysis, Sales pipeline management, CRM software
Adams County, Ohio, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Customer service, Incident response, Communication, Problem-solving
Columbus, Ohio, United States · On-site
$20/hr–$25/hr
Position Title: Catering Sales Coordinator @ OSU Pay Range: $20.00 to $25.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1557022. The advertised…
Skills: Event planning, Catering coordination, Customer service, Communication, Organizational skills
Blue Ash, Ohio, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security procedures, Emergency response, Incident reporting, Patrol, Customer service
Springfield, Ohio, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer service, Security procedures, Incident response, Access control, Visitor management
West Chester Township, Ohio, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security, Patrol, Access control, Customer service, Emergency response
West Chester Township, Ohio, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Customer service, Emergency response, Access control, Incident documentation
Cincinnati, Ohio, United States • On-site
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The Patient Access Associate Specialist is responsible for performing admitting duties, including insurance verification, medical necessity checks, and collecting patient demographic and financial information. They also manage telephone switchboard operations and ensure all patient documentation and forms are completed accurately and in compliance with regulatory standards.
Candidates must have at least 1 year of customer service experience and a High School Diploma or GED. The role requires the ability to work on-site and a willingness to obtain a CRCR certification within 9 months of hire.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15/hr based on experience
Schedule: Full Time 7am-7pm (weekend rotation required)
We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
Patient Access staff will be held accountable for point of service goals as assigned.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
High School Diploma/GED Required
CRCR Required within 9 months of hire (Company Paid)
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Innovation in Revenue Cycle Management
Ensemble manages more than $47 billion in net patient revenue (NPR) and partners with more unique health systems than any other revenue cycle firm to deliver holistic financial health solutions through end-to-end managed services partnerships. The firm helps providers maximize their current technology and deploys industry-leading solutions to meet the unique needs of their systems and patients. Ensemble focuses on delivering value quickly and sustaining high performance, meeting 100% of year-one client goals, exceeding 102% of year-one cash collections and delivering 5% average NPR lift across clients.
Offices: 11511 Reed Hartman Highway, Cincinnati, OH 45241, US
Based on 2420 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$102k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 27,304 open customer service & support positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Kroger, among others. Browse the listings above to see every active employer.
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