Job Description IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR ARE REACHABLE ON THE CURRENT CLERICAL ASSOCIATE OPEN COMPETITIVE EXAM NO. 3120. PLEASE INCLUDE YOUR EMPLOYEE I…
Skills: Customer service, Clerical work, Data entry, Payment processing, Record keeping
Seasonal Guest Experience Host- Food and Beverage (Ends 10/4/2026)
New York, New York, United States · On-site
Entry level
What you'll bring to the team 🍿 Seasonal Guest Experience Host- Food & Beverage Madame Tussauds New York Seasonal Part-Time Role through 10/4/2026 Candidates must be 18+ for this role Step into the spotlight and bring t…
Program Manager - NYC SBS APEX Accelerator/MWBE Vendor Services
New York, New York, United States · Hybrid
$63k–$72k/yr
Mid level
Job Description Agency Description: The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating strong…
Skills: Government procurement, Small business development, Vendor management, Technical assistance, Program management
Job Description Manhattan Community Board 3 is a City of New York government agency representing the East Village, Lower East Side, and part of Chinatown. Our 50-member volunteer board, supported by a staff of four, has …
PAY RANGE: $17 per hour LOCATION: 630 Old Country Road, Garden City, NY 11530 SUMMARY OF ROLE : As a sales associate, you will be responsible for delivering exceptional customer service by assisting customers with findin…
Skills: Customer service, Communication, Point of sale systems, Multitasking, Problem-solving
PAY RANGE: $17 per hour LOCATION: 1770 West Main Street, Riverhead, NY 11901 SUMMARY OF ROLE : As a sales associate, you will be responsible for delivering exceptional customer service by assisting customers with finding…
Skills: Customer service, Communication, Point of sale systems, Multitasking, Problem-solving
ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions. Powered by a network of lenders and a data-driven matching engine, ChargeAfter streaml…
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer service, Merchandising, Leadership, Problem-solving, Communication
Retail Customer Experience Associate, Walden Galleria - Full Time
Buffalo, New York, United States · On-site
$16/hr–$23/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Assistant Supervisor - Center Core/Womens Shoes, Herald Square - Full Time
New York, New York, United States · On-site
$19/hr–$31/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Retail Cosmetics Sales Associate - MAC, Staten Island - Full Time
New York, New York, United States · On-site
$17/hr–$24/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Regal Cinemas at the Shoppes at Ithaca Mall- Ithaca, NY - Cast Member-Free Tickets + 50% off food
City of Ithaca, New York, United States · On-site
Entry level$250M raised
Regal Cinema at The Shoppes at Ithaca Mall is looking for part-time cast members who are passionate about movies and want to be part of delivering the best possible service, cleanliness and movie-going experience to our …
REGAL ITHACA MALL CINEMAS- Assistant Manager (Part Time)- Ithaca, NY -$22/hour + Free Movies & 50% off concessions
City of Ithaca, New York, United States · On-site
Entry level$250M raised
Summary: The Assistant Manager is a hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mis…
Town of Hyde Park, New York, United States · On-site
$17/hr–$19/hr
Entry level$2.5B raised
We have an opening for a full and part time BARISTA position. Location: Culinary Institute of America - 1946 Campus Drive, Hyde Park, NY 12538. Note: online applications accepted only. Schedule: Full and part time; Days …
Town of Colonie, New York, United States · On-site
$18/hr–$28/hr
Mid level
Pay Range: $18.75- $28.75 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for the day-to-day operation of the seafood department. Ensures the budgeting and finan…
Skills: Inventory Management, Merchandising, Budgeting, Customer Service, Staff Training
Bench Assistant Food Service Team Lead-Malta/Saratoga/Clifton Park Area
Town of Clifton Park, New York, United States · On-site
$16/hr–$26/hr
Entry level
Pay Range: $16.25- $26.50 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Assists in training, scheduling and inventory control within food court operation to promote optima…
Town of New Baltimore, New York, United States · On-site
Entry level
Pay Rate Starting at: $16.00 / hr Rates of pay are determined by previous experience SUMMARY Tops Markets is accepting applications for current and future part-time openings. A brief description of each department is lis…
Village of Waterloo, New York, United States · On-site
$26/hr–$29/hr
Entry level$600M raised
JOIN OUR TEAM With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll…
Village of Hilton, New York, United States · On-site
Entry level
Pay Rate Starting at: $16.00/ hr Rates of pay are determined by previous experience and labor contract seniority. SUMMARY Tops Markets is accepting applications for current and future part-time openings. A brief descript…
We have an opening for full and part time FOOD SERVICE WORKER positions. Location: 20 Hudson Yards, 5th Floor, New York, NY 10001 Note: online applications accepted only. Schedule: Full time schedules; Monday - Friday, 6…
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$42k–$49k/yr
Full-time
high school
Posted 6d ago
~40 hrs/week
Responsibilities
The Customer Service Representative will greet customers, manage appointments using Qmatic Orchestra, and process various tax and parking violation payments. They are also responsible for creating electronic case folders, scheduling hearings, and enrolling customers in payment agreements.
Requirements
Candidates must possess a high school diploma or its educational equivalent and at least one year of satisfactory clerical experience. Additionally, applicants must be permanent in the Clerical Associate civil service title or reachable on the current Clerical Associate open competitive exam.
Full job description
Job Description
IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR ARE REACHABLE ON THE CURRENT CLERICAL ASSOCIATE OPEN COMPETITIVE EXAM NO. 3120.
PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE OR INDICATE YOUR LIST NO. FOR EXAM NO. 3120.
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
DOF’s Customer Operations Division has oversight of the Department of Finance Business Centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.
DOF’s Business Centers, one in each of the five of boroughs, are responsible for communicating amounts due for the processing of tax payments, parking violation payments, and all other charges collected by the department, as well as maintaining quality control of department records and delivering exceptional customer service to individuals seeking information on making payments. The Business Centers issue releases for individuals whose vehicles have been impounded, enroll customers in payment agreements, and help customers prepare for parking ticket hearings.
The Bronx Business Center is seeking a dedicated, detail-oriented individual to serve as a Customer Service Representative. Reporting to the Borough Supervisor, the selected candidate’s duties and responsibilities will include but not be limited to the following:
- Greeting customers, answering inquiries, and asking questions to determine the purpose of the customer's visit. - Use Qmatic Orchestra to manage appointments, and issue tickets, to routing walk-in customers to the appropriate service point. - Create Electronic Case Folders (ECFs) and schedule parking and camera violation hearings. - Use DOF systems to analyze and communicate payment summaries and histories for parking and property-related services. - Enroll eligible customers into various Payment Agreements. - Adhere to all cash and document control procedures, process customer payments and maintains up-to-date and relevant backup documentation. - Provide customer service assistance in all Finance Borough Offices, work overtime as necessary. - Distribute, collect, and submit inquiries, forms, and application packages for all DOF-related programs and services to the appropriate work unit.
Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
CLERICAL ASSOCIATE - 10251
Qualifications
Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: DEPARTMENT OF FINANCE
Job Category: Constituent Services & Community Programs
Salary Band: $40,000 to $50,000
Compensation: USD 42288 - USD 48631
Related keywords
Customer ServiceClerical AssociateTax RevenuePayment ProcessingParking ViolationsElectronic Case FoldersQmatic OrchestraCivil ServiceData EntryRecord ManagementGovernmentPublic SectorAdministrativeComplianceDocument Control
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,304
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
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How much do Customer Service & Support jobs in New York pay?
Based on 5364 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New York right now?
There are currently 32,301 open customer service & support positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York?
Companies currently hiring include Domino's, Allied Universal, CVS Health, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York?
Yes — 2422 of the 32301 open customer service & support positions offer remote or hybrid work (759 remote, 1663 hybrid).
How do I apply for Customer Service & Support jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in New York