New York, New York, United States · Hybrid
$140k–$190k/yr
About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment b…
Skills: Operational Strategy, Customer Implementation, AI Automation, SQL, Data Analysis
Poughkeepsie, New York, United States · On-site
$15/hr–$21/hr
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern,…
Skills: Customer service, Retail operations, Communication skills, Teamwork, Cash handling
Village of Great Neck, New York, United States · On-site
$17/hr–$18/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Customer service, Communication, Conflict resolution, Sales, Cleaning
Plainview, New York, United States · On-site
$19/hr–$22/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Team leadership, Customer service, Conflict resolution, Staff training, Inventory management
Village of Westbury, New York, United States · On-site
$18/hr–$20/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Fitness training, Customer service, Communication, Empathy, Instruction
Smithtown, New York, United States · On-site
$19/hr–$20/hr
Whisper Woods of Smithtown is looking for compassionate CNA/HHAs to join our resident care team! If you're looking for an opportunity to building meaningful connections and are passionate about serving older adults, we w…
Skills: Resident care, Activities of daily living, Bathing, Dressing, Grooming
Smithtown, New York, United States · On-site
$19/hr–$20/hr
Whisper Woods of Smithtown is looking for compassionate CNA/HHAs to join our resident care team! If you're looking for an opportunity to building meaningful connections and are passionate about serving older adults, we w…
Skills: Resident care, Activities of daily living, Bathing, Dressing, Grooming
Woodbury, New York, United States · On-site
Why Russell Cellular? The pay for the position includes a base rate of $17 per hour plus uncapped commission potential. The average with commission is $22 per hour with the opportunity to make more. • Unlimited Comm…
Skills: Retail sales, Customer service, Communication skills, Interpersonal skills, Inventory control
Syracuse, New York, United States · On-site
$12/hr–$17/hr
Why Russell Cellular? The pay for the position includes a base rate of $12 per hour plus uncapped commission potential. The average with commission is $17 per hour with the opportunity to make more. • Unlimited Comm…
Skills: Retail sales, Customer service, Communication skills, Interpersonal skills, Inventory control
New York, New York, United States · Remote Solely
$18/hr–$22/hr
Customer Experience Representative (Advanced Support) - Permanent Part-Time ( Up to 30 Hours/Week) Specializing in complex customer interactions, problem resolution, and cross-functional support. This is not a typical cu…
Skills: Problem resolution, Customer service, Communication, Multitasking, Computer proficiency
Syracuse, New York, United States · On-site
$16/hr–$20/hr
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Retail sales, Customer service, Inventory management, Team leadership, Coaching
New York, New York, United States · On-site
$17/hr–$21/hr
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Retail operations, Customer service, Sales leadership, Inventory management, Coaching
New York, New York, United States · Remote Solely
$18/hr–$22/hr
Customer Experience Representative (Advanced Support) - Full-Time, 1-Year Contract Specializing in complex customer interactions, problem resolution, and cross-functional support. This is not a typical customer service r…
Skills: Problem resolution, Customer experience, Communication, Multitasking, Computer proficiency
New York, New York, United States · On-site
Description Hotel Hayden-New York. Managed by Stepstone Hospitality Chelsea-New York 10001 Hotel Hayden is seeking an experienced, energetic, and service-driven Director of Front Office to lead our Front Office team. The…
Skills: Front office management, Opera cloud pms, Leadership, Guest services, Team management
New York, New York, United States · On-site
$20/hr–$22/hr
Description Customer Support Specialist (Call Center) Location: Bronx and Long Island City (On-Site) Job Type: Full-Time Pay: $20–$22/hour, based on experience Reports to: Director of Operations Fluent in English and Spa…
Skills: Customer support, Call center operations, Bilingual fluency, Spanish, English
New York, New York, United States · On-site
$17/hr–$18/hr
JOB SUMMARY: To provide excellent, fast, friendly service with a smile and deliver quality products to our customers in a clean environment. RESPONSIBILITIES: Follow all cash handling procedures & ensure cash is balanced…
Skills: Cash handling, Customer service, Food safety, POS system operation, Basic math
New York, New York, United States · Hybrid
$45k–$80k/yr
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the priva…
Skills: Windows 11, Microsoft 365, Microsoft Intune, Microsoft Autopilot, Hardware Troubleshooting
New York, New York, United States · On-site
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Customer service, Cash handling, Food preparation, Cleaning, Inventory management
Town of Huntington, New York, United States · On-site
$18/hr–$33/hr
Requisition ID: 934925 Store #: 004686 Sunglass Hut Position:Full-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to gro…
Skills: Customer Expertise, Retail Management, Customer Care, Sales, Leadership
Village of Scarsdale, New York, United States · On-site
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Skills: Customer service, Banking operations, Wealth management, Decision making, Organizational skills
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Lead end-to-end customer implementations and support motions to ensure smooth mobile service launches and post-launch optimization. Translate field insights and data patterns into actionable product improvements and scalable operational runbooks.
Requires 4+ years of experience in demanding operational roles such as BizOps or Management Consulting, with a strong proficiency in using AI tools for automation. Must be technically curious, comfortable with SQL and data tools, and capable of managing executive-level customer relationships.
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
Launching a mobile service requires stitching together carriers, regulations, payments, and support across markets. We’ve built the platform. The next challenge is scaling operations so customers go live smoothly, stay healthy, and their learnings feed back into the product.
You will own the end-to-end support experience across the customer lifecycle, from launch readiness and implementation through post-launch optimization. You will partner closely with customers to design and run their support motion, identify the moments that drive contacts and dissatisfaction, and turn those insights into playbooks and improvements that make every new launch smoother and every user experience better. You will operate with high autonomy and report to the [Head of Support].
This role is for someone who thrives in complexity, communicates confidently with senior customer stakeholders, and uses AI as default leverage to move faster and build better.
Salary Range: $140,000 - $190,000
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
Launch a mobile service that runs itself
Gigs is the leader in embedded connectivity, powering global mobile infrastructure for some of the world’s largest enterprises. By bridging the gap between telecom carriers and modern digital platforms, Gigs enables connectivity for hundreds of millions of people worldwide. Gigs is backed by Ribbit Capital, Gradient Ventures, and Y Combinator, as well as industry leaders including the CEOs of Uber, DoorDash, and OpenAI.
Offices: San Francisco, US · London, England, GB · Berlin, DE
Based on 5364 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 32,301 open customer service & support positions in New York listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, CVS Health, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Yes — 2422 of the 32301 open customer service & support positions offer remote or hybrid work (759 remote, 1663 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
