Town of Cheektowaga, New York, United States · On-site
Entry level$900M raised
Position Title: Ground Operations Crew (BUF) Position Summary The Ground Operations Crew loads and unloads customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the serv…
Skills: Ground service equipment operation, Customer service, Baggage handling, Radio communication, Safety compliance
Company Description Pay Rates Starting between: $16.94 - $23.00 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Janitorial maintenance, Facility cleaning, General repair, Customer service, Teamwork
Company Description Pay Rates Starting between: $16.94 - $23.00 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Company Description Pay Rates Starting between: $16.94 - $23.00 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Company Description Pay Rates Starting between: $16.94 - $23.00 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Janitorial maintenance, Facility cleaning, Customer service, General repair, Teamwork
Company Description Pay Rates Starting between: $16.00 - $19.83 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Guest service, Cash register operation, Inventory management, Teamwork, Communication
Company Description Pay Rates Starting between: $16.00 - $19.83 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Overview Have you been in an entry-level position within the retail, restaurant, or convenience store business? Are you ready to take the next step forward? Shift Manager is an excellent introduction to store management …
Skills: Team Supervision, Customer Service, Store Operations, Leadership, Retail Management
Company Description Pay Rates Starting between: $16.00 - $21.43 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Company Description Pay Rates Starting between: $16.00 - $21.43 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Company Description Pay Rates Starting between: $16.00 - $19.83 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Guest service, Cash register operation, Inventory maintenance, Teamwork, Communication
Company Description Pay Rates Starting between: $16.00 - $19.83 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Company Description Pay Rates Starting between: $16.00 - $21.43 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Company Description Pay Rates Starting between: $16.00 - $21.43 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
This is us Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives thro…
City of Poughkeepsie, New York, United States · On-site
$17/hr–$19/hr
Entry level$2.3B raised
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment b…
Skills: Operational Strategy, Customer Implementation, AI Automation, SQL, Data Analysis
The Ground Operations Crew is responsible for loading and unloading baggage, operating ground service equipment, and coordinating the servicing of arriving and departing aircraft. They also assist customers with special needs and maintain a safe, clean environment in the ramp and cabin areas.
Requirements
Candidates must have a high school diploma or GED and at least one year of customer service or sales experience. Applicants must be at least 18 years old, possess a valid driver's license, and be able to perform physically demanding tasks in various weather conditions.
Full job description
Position Title: Ground Operations Crew (BUF)
Position Summary
The Ground Operations Crew loads and unloads customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, and assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist customers when needed and complies with any ad-hoc requests as needed. Individuals must be comfortable serving customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather-related conditions.
Essential Responsibilities
Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
Works in a ramp environment
Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
Operates external aircraft equipment
Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
Assist customers with special needs, e.g. customers who need assistance in boarding
Guides aircraft to and from aircraft parking locations
Carry a handheld radio and communicate effectively with proper radio etiquette
Occasionally assist with loading and unloading mail, small packages and human remains
Ensure and maintain a safe environment and operation
Other duties as assigned
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED) Diploma
One (1) year of customer service or sales experience
Must be at least 18 years old
Complete fluency in written and spoken English
Must be able to adhere to JetBlue Uniform Policy Manual Standards
Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
Able to follow safety guidelines
Able to perform under pressure and within fixed time constraints
Able to work in all types of weather conditions
Able to make occasional trips to other locations for training or temporary assignment
Must be able to give and receive verbal communication
Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
Maintaining a positive, good-natured attitude is essential
Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Depending on location, may need to acquire and maintain a United States Customs Clearance
Possess and maintain a valid Driver’s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI- or statistically-based scoring
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship
For internal candidates, good standing in attendance performance and safety
Preferred Experience and Qualifications
Previous airline experience
Proficient with Microsoft Office suite
Crewmember Expectations
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment
Computer/Electronic Tablet and other office equipment
Ground service equipment
Handheld radios
Public Address System
Jet bridge and/or air stairs (Customer enplaning/deplaning equipment)
Free-standing computer kiosks used to identify and process Customer reservations
Light Emitting Diode (LED) screens and signs
Work Environment
Airport Ramp environment; the outdoor environment may present weather variations and elevated noise levels
Ability to work weekends or irregular shifts
Able to make occasional trips to other locations for training or temporary assignment
Subject to weather and elevated noise levels within airports
Ability to stand for an extended period of time
Physical Effort
Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed.
Compensation
The base pay for this position starts at $18.15. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
Related keywords
Ground OperationsAirport RampBaggage HandlingGround Service EquipmentAircraft ServicingCustomer ServiceSafety Management SystemSIDA BadgeRadio EtiquetteMicrosoft OfficeDe-icingTug OperationPotable Water TruckLavatory TruckAviation SafetyPhysical Labor
JetBlue — New York's Hometown Airline — was born at JFK in 1999 with the mission of bringing humanity back to air travel, and is now a leading carrier in NYC, Boston, Fort Lauderdale, Orlando, and San Juan. JetBlue serves 40M+ customers annually, with low fares and award-winning service to 100+ destinations on both sides of the Atlantic. Questions? We’ve got you. Visit jetblue.com
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