Orlando, Florida, United States · Hybrid
$62k–$101k/yr
Analyst, Benefits Customer Service Position Summary: The Analyst, Benefits Customer Service, is responsible for supporting all aspects of benefits programs. They work closely with the Senior Analyst, Benefits Customer Se…
Skills: Data Analysis, Benefits Administration, Customer Service, HRIS, Microsoft Excel
New York, New York, United States · On-site
$88k–$132k/yr
Position Summary: The Minimum Equipment List (MEL) Controller reports to the Manager – MEL Standards and is responsible for assisting the Manager - MEL Standards to ensure that the JetBlue A220/A320/A321 Minimum Equipmen…
Skills: Technical Writing, Regulatory Compliance, Aircraft Maintenance, Microsoft Office, Adobe Acrobat
Orlando, Florida, United States · On-site
$62k–$101k/yr
Position Summary: The Analyst Safety Data Governance & Insights (SDGI) will support JetBlue’s Safety Business Intelligence (SBI) team in establishing and leveraging advanced analytics, artificial intelligence (AI), machi…
Skills: Data Visualization, SQL, Tableau, Snowflake, Artificial Intelligence
New York, New York, United States · Hybrid
$66k–$103k/yr
Position Title: Senior Analyst Corporate Finance Position Summary The Senior Analyst Corporate Finance is a key member of the JetBlue Treasury team and is responsible for day-to-day treasury activities, including cash fl…
Skills: Cash Flow Forecasting, Liquidity Planning, Debt Origination, Interest Expense Forecasting, Investment Portfolio Management
Orlando, Florida, United States · On-site
$91k–$129k/yr
Position Summary The Storage Engineer is responsible for the design, implementation, administration, and optimization of enterprise storage infrastructure supporting mission-critical systems across on-premises and hybrid…
Skills: SAN, NAS, Cloud Storage, Dell EMC, NetApp
Orlando, Florida, United States · On-site
Position Summary The Supervisor Line Maintenance Planning reports to the Manager Line Maintenance Planning in the JetBlue Technical Operations Department. The Supervisor Line Maintenance Planning oversees the forecasting…
Skills: Aircraft Maintenance Planning, Leadership, FAA Regulations, Resource Scheduling, Workload Forecasting
Orlando, Florida, United States · On-site
$57k–$103k/yr
Position Summary The Senior Analyst, Infrastructure Planning and Delivery supports the Infrastructure Properties and Development team’s efforts to develop and manage capital projects, construction, and strategic real est…
Skills: Project Management, Capital Project Management, Construction Management, Budget Monitoring, Stakeholder Management
Orlando, Florida, United States · On-site
$73k–$98k/yr
Position Summary The Vulnerability Remediation Engineer is responsible for improving the organization’s security posture through the identification, prioritization, remediation, and prevention of infrastructure vulnerabi…
Skills: Vulnerability Remediation, Patch Management, Windows Server, Linux, Automation
Orlando, Florida, United States · On-site
$106k–$150k/yr
Position Summary: The Technical Program Manager (TPM) leads a multi-year network transformation program within the Network Engineering organization. This role sits at the center of a large-scale infrastructure modernizat…
Skills: Technical Program Management, Network Engineering, Infrastructure Modernization, SD-WAN, MPLS
Cottonwood Heights, Utah, United States · On-site
Position Summary The Crewmember Technology Services (CTS) Support Specialist is a temporary role lasting for 12 months and it provides support to JetBlue’s IT environment, including maintaining and supporting all hardwar…
Skills: Hardware Support, Application Support, Telephony, Mobile Device Management, Customer Service
New York, New York, United States · On-site
$114k–$170k/yr
Position Summary The Manager Maintenance Operations Center (MOC) Planning reports into the Senior Manager MOC and is responsible for leading the Maintenance Operations Center Planning team in the real-time coordination a…
Skills: Aircraft Routing, Maintenance Planning, Deferral Management, KPI Development, FAA Regulatory Compliance
New York, New York, United States · On-site
$62k–$101k/yr
Position Summary: The Quality Assurance Auditor is responsible for performing audits as required by Federal Aviation Regulations (FAR) 121.373. The Auditor performs reviews and audits Internal Programs and external busin…
Skills: Quality Assurance Auditing, Regulatory Compliance, Incident Investigation, Trend Analysis, Technical Assistance
Orlando, Florida, United States · On-site
Position Summary: The Senior Analyst Flight Ops Safety & Pilot ASAP supports JetBlue’s Pilot Aviation Safety Action Program (PASAP) and Flight Operations compliance with JetBlue Safety Management System (SMS) policies, p…
Skills: Data Analysis, Incident Investigation, Aviation Safety Action Program, Safety Management System, Technical Writing
Orlando, Florida, United States · Hybrid
Position Summary The Senior Engineer IT Systems is a critical technical leader responsible for the design, engineering, implementation, and optimization of enterprise endpoint management solutions across a large-scale, m…
Skills: Microsoft Intune, SCCM/MECM, Windows Autopilot, Unified Endpoint Management, Zero Trust Security
Orlando, Florida, United States · On-site
Position Summary The Endpoint Engineer is responsible for implementing, managing, and optimizing enterprise endpoint management solutions across a multi-platform environment. This role supports end user computing (EUC) s…
Skills: Microsoft Endpoint Manager, Intune, SCCM/MECM, Windows Autopilot, MDM
Nashville, Tennessee, United States · On-site
Position Summary The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers’ personal identification; tags, lifts, and handles custome…
Skills: Customer Service, Luggage Handling, Public Address System, Flight Reservations, Aircraft Cabin Preparation
New York, New York, United States · On-site
$114k–$170k/yr
Position Summary: The Manager, Product Partnerships and Media will support the Product Development team with sourcing, structuring, negotiating, and implement revenue-generating & cost-offsetting partnerships that suppor…
Skills: Strategic Partnerships, Business Development, Revenue Forecasting, Account Management, Media Planning
New York, New York, United States · On-site
$88k–$132k/yr
Position Summary The Senior Analyst Revenue Forecasting and Data Analytics reports revenue to internal JetBlue leadership and answers complex revenue questions with data. The Sr. Analyst will provide enhancements to impr…
Skills: SQL, Data Analytics, Revenue Forecasting, Tableau, Big Data Analysis
New York, New York, United States · On-site
$66k–$103k/yr
Position Summary The Operations Strategy & Data Analysis team partners with JetBlue’s operating groups to translate data into actionable insights that drive continuous improvement on performance, reliability, and efficie…
Skills: SQL, Python, R, Tableau, PowerBI
Orlando, Florida, United States · Hybrid
$106k–$150k/yr
Position Summary The Lead Engineer, DevOps plays an integral role in implementing and executing cloud practices for build management, product release and operation processes. The role is responsible for managing and auto…
Skills: DevOps, CI/CD, Cloud Infrastructure, Kubernetes, Docker
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Supports all aspects of benefits programs by analyzing trends, managing business partner relationships, and resolving crewmember inquiries. Acts as a liaison for data and ensures compliance with governmental regulations regarding leaves and benefit plans.
Requires a Bachelor's degree in Business or HR, or a high school diploma with four years of related experience, plus one year of analytical experience. Proficiency in HRIS and Microsoft Excel is essential, along with the ability to travel occasionally.
The Analyst, Benefits Customer Service, is responsible for supporting all aspects of benefits programs. They work closely with the Senior Analyst, Benefits Customer Service, using dashboards and reporting metrics to ensure excellent internal and external customer service. The Analyst conducts monthly trend evaluations across different areas and provides efficiency explanations to the benefits team.
The Analyst also serves as the primary point of contact for overall Business Partner Management and acts as a liaison between teams for data. This position also leads crewmember interactions related to, but not limited to, benefit plans, direct bill, qualified life events, the Affordable Care Act (ACA), and COBRA, requiring a can-do attitude aimed at positive outcomes. The role requires a foundational understanding of leaves and other benefit programs, as well as compliance with all governmental regulations, including disability, federal, state, and city leave ordinances.
#LI-Hybrid
JetBlue — New York's Hometown Airline — was born at JFK in 1999 with the mission of bringing humanity back to air travel, and is now a leading carrier in NYC, Boston, Fort Lauderdale, Orlando, and San Juan. JetBlue serves 40M+ customers annually, with low fares and award-winning service to 100+ destinations on both sides of the Atlantic. Questions? We’ve got you. Visit jetblue.com
Offices: 27-01 Queens Plaza North, Long Island City, New York 11101, US · 8265 Hangar Blvd, Orlando, Florida 32827, US · 6322 South 3000 East, Suite G10, Salt Lake City, Utah 84121, US
JetBlue — New York's Hometown Airline — was born at JFK in 1999 with the mission of bringing humanity back to air travel, and is now a leading carrier in NYC, Boston, Fort Lauderdale, Orlando, and San Juan. JetBlue serves 40M+ customers annually, with low fares and award-winning service to 100+ destinations on both sides of the Atlantic. Questions? We’ve got you. Visit jetblue.com
Offices: 27-01 Queens Plaza North, Long Island City, New York 11101, US · 8265 Hangar Blvd, Orlando, Florida 32827, US · 6322 South 3000 East, Suite G10, Salt Lake City, Utah 84121, US
