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Skills: Customer Service, Order Processing, Phone Communication, Microsoft Office 365, Excel
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Culligan 191MN
Route Driver
Red Wing, Minnesota, United States · On-site
Entry level
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Hudson Township, Minnesota, United States · On-site
$25/hr–$27/hr
Entry level
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Minnesota City, Minnesota, United States · Remote Solely
Entry level
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Inver Grove Heights, Minnesota, United States · On-site
Entry level$8.3B raised
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, FSA, Company-paid Life Insurance, 401(k) with Company Match
Posted 25d ago
~40 hrs/week
Responsibilities
Represent the company and its clients to foodservice operators through professional inbound and outbound communication. Manage day-to-day operational tasks including data entry, transaction processing, and database updates to meet client objectives.
Requirements
Preferably 2+ years of customer service or order processing experience with proficiency in Microsoft Office 365 and Excel. Candidates must be comfortable spending 80% of their time on phone-based communications and possess strong multitasking abilities.
Full job description
In this position you will be responsible for representing RealTime Solutions, our loyalty rewards programs and manufacturer clients to foodservice operators. You will be working with cross functional teams, reference internal resources and generating data for our clients and programs.
Who we are:
A Minnesota-based company, RealTime Solutions® thrives on proactively addressing foodservice trends, pitfalls, and opportunities, always staying one step ahead. By seamlessly merging data intelligence with marketing finesse, we create campaigns and tactics that are not just reactive but rooted in insightful strategy. As a Buyers Edge Platform brand, our deep foodservice expertise and data-rich analytics set us apart, allowing us not only to identify growth opportunities for Fortune 500 food manufacturers, but also craft bold strategies and tactics that redefine their success in foodservice.
We are unable to offer work sponsorship for this role.
Your impact:
Represent our clients and programs in a positive and professional manner
Carry out operational day-to-day tasks for client programs, internal programs and projects by understanding customer goals and strategies
Work with internal resources to meet client objectives and deadlines
Accurately enter data, transaction processing and database updates
Increase participation in our programs
Inbound and outbound phone and email correspondence to educate foodservice operators about our services, tools and programs
About You:
Minimum of 2 plus years of customer service or order processing experience preferred but not required
Demonstrated ability to spend 80% of time on phone-based communications, including customer and client calls, internal meetings, project calls, and cross-functional collaboration with BEP partners
Proficient with Microsoft Office 365, including Excel
Previous experience in a CRM preferred but not required
Experience in foodservice industry preferred but not required
Ability to meet deadlines, manage multiple projects, prioritize, and work independently and as part of a team
Ability to multitask and change direction quickly to accommodate changing business needs
Demonstrates good judgement and positive attitude
Must be resilient to customer rejection
Accurately enter data, transaction processing and database updates
Excellent verbal and written communication skills
Friendly, courteous and professional demeanor in person, on phone and via email with internal team and with clients
Dedication to customer service principles and maintaining relationships
Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for!
What's in this for you:
Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
Grow with us. Enjoy strong training, development, and competitive pay.
Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.
We welcome all.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Buyers Edge Platform: the leading foodservice Digital Procurement Network, powered by data, software, and collaboration.
Industry
Hospitality
Company size
501-1,000 employees
Founded
2018
Headquarters
Waltham, Massachusetts
LinkedIn followers
20,975
Total funding
$425M
Buyers Edge Platform is a leading digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that help operators, distributors, and manufacturers succeed. Through its portfolio of solutions—including Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management—Buyers Edge is reshaping how the foodservice industry connects and thrives. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed.
Offices: 300 5th Ave, Floor 4, Waltham, Massachusetts 02451, US
How much do Customer Service & Support jobs in Minnesota pay?
Based on 1922 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$111k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 15,638 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Hy-Vee, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 959 of the 15638 open customer service & support positions offer remote or hybrid work (357 remote, 602 hybrid).
How do I apply for Customer Service & Support jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Minnesota