Please note: Every application submitted through Workday is reviewed by a real person — not an AI. We value your time and take each submission seriously. Who are we? Computer Transition Services, Inc. (CTSI) has been ded…
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Company Overview Founded in 1942 in St. Paul, Minnesota, and headquartered in Woodbury, Minnesota, Harvey Vogel Manufacturing Co. is a leading provider of metal stampings, fabrications, and assemblies. We are dedicated t…
Skills: Metal stamping, Fabrication, Estimating, Sales, Customer service
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$60k–$73k/yr
Full-time
Posted 9d ago
~40 hrs/week
Responsibilities
The Account Manager will manage assigned house accounts, prepare quotes, and coordinate with the sales team to drive upsell growth. They will serve as a primary point of contact for clients, ensuring a seamless customer experience while maintaining accurate records in CRM platforms.
Requirements
Candidates must have at least 2 years of inside sales or account management experience, preferably within the IT or MSP sector. Proficiency in CRM tools, quoting workflows, and a willingness to utilize AI-powered business tools are essential for this role.
Full job description
Please note: Every application submitted through Workday is reviewed by a real person — not an AI. We value your time and take each submission seriously.
Who are we?
Computer Transition Services, Inc. (CTSI) has been dedicated to improving the lives and business success of our clients for over 39 years. We provide integrated solutions and professional services to meet technological and organizational needs, specializing in IT Solutions, Support, and Cybersecurity services across Texas and Eastern New Mexico.
We are seeking an Account Manager (in other companies this person could hold the title of Inside Sales Administrator, Sales Support Specialist, Sales Coordinator) focused on expanding service utilization within existing accounts and driving upsell growth.
This is an onsite position in Coon Rapids, MN.
In this role, you willpartner closely the sales team, and existing clients to ensure a seamless customer experience throughout the sales and account management lifecycle. Using HubSpot, quoting tools (Connectwise), and other business applications, you will manage assigned house accounts, prepare and coordinate quotes, track opportunities, and maintainaccurate customer records. You will serve as a trusted point of contact for clients by responding to inquiries, identifying opportunities to expand service offerings, and helping strengthen long-term customer relationships.
To be successful in this role, you should be comfortable working in CRM platforms and sales enablement tools while supporting multiple priorities in a fast-paced environment. You should enjoy learning new technologies, including AI-enabled business tools, and be able to quickly apply them to improve productivity and customer engagement. Strong organizational skills, attention to detail, and excellent written and verbal communication are essential, as you'll coordinate with internal teams and interact directly with clients on a regular basis. A consultative mindset, a willingness to learn managed IT and cybersecurity services, and a commitment to delivering exceptional customer service will position you for success and future growth within the organization.
General job duties include:
Build relationships with existing clients through regular check-ins.
Support the sales team by preparing quotes and handling sales administration.
Manage designated house accounts and coordinate client requests.
Use HubSpot and other CRM tools to document activities and opportunities.
Continuously learn new technologies and AI tools that improve business processes
Required Experience
2+ years of inside sales or account management experience, preferably in IT, MSP, SaaS or other IT-related managed services
Experience preparing or supporting customer quotes
Familiarity with technology products, services, or business solutions, such as cybersecurity, cloud services, remote monitoring, networking or other MSP offerings
Experience using AI-powered business tools to improve productivity and workflow efficiency
Strong communication and relationship-building skills
Preferred Experience
Experience in the MSP or technology industry.
CRM experience (HubSpot, ConnectWise, Salesforce), particularly for quoting workflows.
Experience or interest in applying AI tools in business and staying current with technology.
Physical Requirements:
Ability to work primarily on-site in an office setting. Standard use of office equipment and computers.
Compensation:
The compensation is expected to start at $60,000, plus eligibility for team spiffs of up to $13,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
CTSI is committed to creating an inclusive environment and is proud to be an equal opportunity employer. CTSI recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For over 40 years, we have used technology to support and improve the lives of those around us. We Are CTSI.
Industry
Information Technology & Services
Company size
11-50 employees
Founded
1985
Headquarters
Lubbock, Texas
LinkedIn followers
1,413
CTSI is *the* source for IT Solutions, Support and Cybersecurity services across Texas and Eastern New Mexico. For over 39 years CTSI has been committed to the people and organizations we serve.
At CTSI, our mission is to improve your life and business success by providing integrated solutions and professional services to meet your technological and organizational needs.
Offices: 3223 S Loop 289, Suite 556, Lubbock, Texas 79423, US · 600 S Tyler St, Suite 2100, Amarillo, Texas 79101, US
How much do Customer Service & Support jobs in Minnesota pay?
Based on 1801 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 14,731 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Hy-Vee, Inc., Bagel Brands, Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 924 of the 14731 open customer service & support positions offer remote or hybrid work (347 remote, 577 hybrid).
How do I apply for Customer Service & Support jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Minnesota