Burlington, Massachusetts, United States · On-site
$15/hr–$20/hr
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer service, Automotive parts knowledge, Multitasking, Cash handling, Inventory management
Burlington, Massachusetts, United States · On-site
$15/hr–$20/hr
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Multitasking, Alphanumeric Matching, Cash Handling, Inventory Management
Worcester, Massachusetts, United States · On-site
$15/hr–$20/hr
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Stocking, Merchandising, Customer service, Inventory management, Planogram execution
Ipswich, Massachusetts, United States · On-site
$15/hr–$18/hr
Compensation Pay Range: $15.00 - $18.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Delivery, Vehicle Operation, Customer Service, Alphanumeric Matching, Interpersonal Communication
Ipswich, Massachusetts, United States · On-site
$15/hr–$23/hr
Compensation Pay Range: $15.00 - $23.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Retail management, Customer service, Team leadership, Sales support, Inventory management
Boston, Massachusetts, United States · On-site
$15/hr–$23/hr
Salary Range $15.00 - $23.10* Job Description: Selling advisor WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and insp…
Skills: Customer Service, Client Relationship Management, Consultative Selling, Product Knowledge, Sales Volume Growth
North Andover, Massachusetts, United States · On-site
$91k–$137k/yr
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager.…
Skills: Performance management, Team leadership, Process improvement, Lean techniques, Six Sigma
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
Salary Range $22.03 - $27.54* Job Description: Beauty Advisor WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspi…
Skills: Customer Service, Sales, Clienteling, Cosmetics Application, Relationship Building
Wareham, Massachusetts, United States · On-site
$15/hr–$17/hr
The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of th…
Skills: Customer Service, POS System, Cash Handling, Inventory Management, Communication
Cohasset, Massachusetts, United States · On-site
Click here to see - A Day in the Life - In Store Shopper A Day in the Life: As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful…
Skills: Customer service, Product selection, Attention to detail, Time management, Teamwork
Cohasset, Massachusetts, United States · On-site
A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly wh…
Skills: Customer service, Stocking, Inventory management, Freight handling, Produce preparation
Carver, Massachusetts, United States · On-site
Click here to see - A Day in the Life - In Store Shopper A Day in the Life: As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful…
Skills: Customer service, Product selection, Teamwork, Fast-paced environment, Flexibility
Medfield, Massachusetts, United States · On-site
A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…
Skills: Stocking, Merchandising, Customer service, Organization, Box cutter operation
Hyannis, Massachusetts, United States · On-site
A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…
Skills: Stocking, Merchandising, Customer service, Organization, Box cutters
Boston, Massachusetts, United States · On-site
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Skills: Customer service, Communication, Interpersonal skills, Retail operations, Cash handling
Canton, Massachusetts, United States · On-site
A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…
Skills: Stocking, Merchandising, Customer service, Inventory organization, Box cutter operation
Boston, Massachusetts, United States · On-site
Click here to see - A Day in the Life - In Store Shopper A Day in the Life: As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful…
Skills: Customer service, Product selection, Teamwork, Fast-paced environment, Communication
Plymouth, Massachusetts, United States · On-site
Click here to see - A Day in the Life - In Store Shopper A Day in the Life: As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful…
Skills: Customer service, Product selection, Attention to detail, Teamwork, Fast-paced environment adaptability
Norwood, Massachusetts, United States · On-site
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Skills: Customer service, Food preparation, Meat slicing, Cheese slicing, Food safety
Yarmouth, Massachusetts, United States · On-site
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Skills: Customer Service, Communication, Interpersonal Skills, Cashiering, Retail Operations
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The Parts Specialist provides high-level service to retail and installer customers while assisting store management with daily operational tasks. Responsibilities include processing transactions, maintaining inventory, and performing in-store services like battery testing and part installations.
Candidates must have the ability to multitask and provide professional customer service while matching alphanumeric sequences accurately. Familiarity with automotive parts and ASE certification are desired, and bilingual skills are highly encouraged.
Compensation Pay Range:
$15.00 - $20.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
Based on 2592 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,741 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1343 of the 16741 open customer service & support positions offer remote or hybrid work (475 remote, 868 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
