Retail Store Area Supervisor (Key Holder-Full Time) NEW STORE OPENING!
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Retail Store Area Supervisor (Key Holder-Full Time) NEW STORE OPENING!
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$19/hr–$21/hr
Full-time
Associate Discount, Wellbeing Time & Care.com Access, Paid Time Off, Sick Time Pay, Vacation, Holiday Pay
Posted 16d ago
~40 hrs/week
Responsibilities
Oversees daily operations and merchandising of assigned store areas to ensure smooth freight flow and exceptional customer experiences. Supervises store associates, manages merchandise presentation, and handles opening and closing procedures as a key holder.
Requirements
Requires at least one year of professional retail experience and proficiency with Google platform tools and Qlik. Candidates must be 18 years or older and available to work nights and weekends.
Full job description
The compensation range for this opportunity is $19.50-$21.50 / hour and is based on experience.
Your Everyday Perks & Protection:
30% Associate Discount: Enjoy exclusive savings on our amazing products!
Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs.
Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay – because your time off is just as important as your time on!
Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected.
Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.
Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury.
Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.
Building Your Future & Beyond:
Eligible for Referral Bonus: Help us find top talent and get rewarded for it!
Tuition Reimbursement: We invest in your growth and development by supporting your continuing education.
Profit Sharing Bonus: Share in our success and see the direct impact of your hard work.
401K: Secure your financial future with our retirement savings plan.
OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services!
Company Overview:
Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.
Job Description:
The Store Area Supervisor role at OSJL oversees the daily operations and merchandising of assigned areas. They ensure smooth freight flow while prioritizing exceptional customer experiences, all under the guidance of a designated Team Leader. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.
Key Responsibilities:
Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model.
Bridge the gap between customers and corporate customer service, ensuring effective resolution for all.
Create effective work schedules for your assigned area.
Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment.
Support training for store associates in your area, fostering opportunities for growth across all levels.
Manage merchandise presentation, ensuring timely adherence to Company guidelines.
Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow.
Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
Identify, separate, and display priority items effectively.
Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with Company policies.
Uphold all store safety and maintenance standards.
When designated, supervise store operations, including opening and closing procedures.
Operate a cash register as needed.
Adhere to all Company policies and procedures.
Qualifications:
1 or more years professional experience in other retail environments required.
Prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments is preferred.
Computer skills (i.e., Google platform, including, but not limited to, Email, Sites, Slides, Drive, Docs, Sheets; and Qlik).
Availability to work as needed by the business including nights and weekends.
Must be 18 years of age or older.
Work Environment:
Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
Some sedentary activities and near vision use for reading and computer use.
Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.
Ocean State Job Lot is the Northeast's largest, privately held, closeout retail chain with over 170 stores across the Northeast and Mid-Atlantic; approximately 5,600 associates; and annual sales exceeding $850 million. Since our founding in 1977, we've been helping shoppers buy a lot more of the useful things they need for a lot less of their hard-earned money. We sell an ever-changing array of household goods, apparel, pet supplies, kitchen pantry staples, and seasonal products (such as holiday, gardening, and pool supplies) at a fraction of their typical price.
Ocean State Job Lot is committed to being a progressive company where we put people first. We value our diverse team of associates and continually seek opportunities to strengthen the communities we serve. We promote a positive work-life balance, offering many resources to help our associates with all aspects of their well-being. We also offer a flexible workplace that offers many hybrid roles throughout our corporate departments.
The Ocean State Job Lot Charitable Foundation has a long history of philanthropic leadership, placing emphasis on assisting people in need, including children, veterans and military, those who are homeless, and those struggling with food insecurity; aiding animal rescues, shelters and welfare organizations; and providing support for healthcare programs and services.
Offices: 375 Commerce Park Road, North Kingstown, Rhode Island 02852, US
How much do Customer Service & Support jobs in Maryland pay?
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,234 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 665 of the 11234 open customer service & support positions offer remote or hybrid work (289 remote, 376 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Maryland