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Skills: Medical terminology, Patient scheduling, Insurance verification, Customer service, EMR systems
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Full-time
high school, associate degree
Posted 6d ago
~40 hrs/week
Responsibilities
The Medical Receptionist is responsible for greeting patients, managing front desk operations, and scheduling appointments. They also handle insurance verification, process patient payments, and maintain accurate patient records within the EMR system.
Requirements
Candidates must have a high school diploma or GED and 2-3 years of administrative medical office experience. Proficiency in medical terminology, insurance processes, and EMR systems like Epic is required, along with strong customer service and communication skills.
Full job description
Description
AWHS Medical Receptionist Job Description
Job Summary:
Medical Receptionist plays a key role in creating a welcoming and positive experience for every patient. This position is responsible for greeting patients, managing front desk operations, scheduling appointments, verifying insurance, and providing administrative support to help ensure a smooth and efficient office experience for both patients and providers.
Reports to:
Front Office Team Lead
Practice Administrator
Essential Duties/Responsibilities:
Greet and check in patients while verifying demographics, insurance, and identification.
Answer and direct incoming phone calls professionally.
Schedule, reschedule, and confirm patient appointments.
Process patient payments and answer basic billing and insurance questions.
Maintain accurate patient records by scanning and updating documentation in the EMR.
Perform general administrative duties including mail distribution, document preparation, and other front office support
Requirements
Required Knowledge, Skills & Abilities
Knowledge of medical office procedures, administrative practices, and medical terminology.
Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred).
Strong customer service and interpersonal skills with a patient-focused approach.
Excellent verbal and written communication skills.
Ability to maintain confidentiality and professionalism.
Strong organizational skills with attention to detail and the ability to prioritize tasks.
Ability to multitask and work efficiently in a fast-paced environment.
Ability to work independently and collaboratively as part of a team.
Strong problem-solving, critical thinking, and decision-making skills.
Ability to build positive relationships with patients, providers, and staff.
Education and Experience:
High school diploma or GED required; Associate degree or higher preferred.
2-3 years of previous administrative and clerical medical office experience.
Experience using Epic preferred.
Experience operating office equipment.
Experience in customer service field.
Physical Requirements:
Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time.
Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer.
Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances.
Must communicate and comprehend effectively
Potential stress if dealing with multiple tasks and staff members.
Equal Opportunity Employer: Atlanta Women’s Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.
Atlanta Women’s Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States and conducts pre-employment drug screening and background checks in accordance with federal and state laws and regulations.
Providing premier and comprehensive women's healthcare services in Atlanta for over 30 years.
Industry
Medical Practices
Company size
51-200 employees
Founded
2006
Headquarters
ATLANTA, Georgia
LinkedIn followers
397
Atlanta Women’s Healthcare Specialists, LLC was created in 2006 to bring together the Southeast’s premier Board Certified obstetricians and gynecologists to offer comprehensive healthcare services to women. By combining the skills of this experienced and caring group of doctors, our patients benefit from shared resources, expertise and technology. Our physicians, some of whom have practiced medicine for over 30 years, work within four medical practices located at 275 Collier Road on the campus of Piedmont Hospital in Buckhead:
- Atlanta Obstetrics & Genecology Associates
- Peachtree Women's Specialists
- Piedmont OB-GYN
- Piedmont Women's Healthcare (formerly Drs. Taylor, Cook, Khan, and Zertuche)
Each individual practice has its own culture and personality, so every patient can find the provider and medical group that best suits her needs and comfort level.
Our skilled surgeons are experienced in both traditional and minimally-invasive surgical procedures to treat a variety of women’s health issues. Surgeries and all deliveries are performed at Piedmont Hospital. Our services also include a state-of-the-art Imaging Center that offers digital screening mammography and bone density testing, and an Ultrasound Center, both in the same building that houses our medical practices.
Offices: 275 COLLIER ROAD, ATLANTA, Georgia 30309, US
How much do Customer Service & Support jobs in Georgia pay?
Based on 1737 listings with disclosed salaries, most customer service & support jobs in Georgia pay between $46k–$110k per year. Individual offers vary with seniority, company size, and specialization.
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