Alpharetta, Georgia, United States · Hybrid
This position is hybrid, working in the office 3 days a week and working from home 2 days a week, working the 9:30am shift. The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for …
Skills: Workforce Management, Scheduling, Call Center Operations, Analytical Thinking, Problem-solving
Atlanta, Georgia, United States · On-site
POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in acc…
Skills: Cleaning, Communication, Time management, Attention to detail, Safety compliance
Forsyth County, Georgia, United States · On-site
JOB SUMMARY: Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately…
Skills: Phlebotomy, Specimen collection, Data entry, Patient care, Laboratory safety
Atlanta, Georgia, United States · On-site
We are seeking an experienced, solutions-driven IT Specialist II to provide advanced technical support, manage critical IT infrastructure, and support security and operational initiatives that ensure the reliability, eff…
Skills: Active Directory, Microsoft 365, Microsoft Entra ID, Windows Server, Endpoint Management
Peachtree City, Georgia, United States · On-site
The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team d…
Skills: Retail operations, Supervisory skills, Leadership, Customer service, Personnel management
Atlanta, Georgia, United States · On-site
Funding Specialist Department: Credit Operations (US) Employment Type: Permanent Location: Atlanta Reporting To: Hunter Encapera Compensation: $50,000 / year Description As a Funding Specialist, you will play a critical …
Skills: Attention to detail, Data analysis, Financial documentation verification, CRM software, Microsoft Excel
Duluth, Georgia, United States · On-site
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Multi-tasking, Prioritization, Client Communication, Organizational Skills, Analytical Ability
Dublin, Georgia, United States · On-site
JOB SUMMARY: Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately…
Skills: Phlebotomy, Specimen collection, Specimen processing, Data entry, Patient care
Suwanee, Georgia, United States · On-site
$15/hr–$16/hr
To learn more about this role, watch our merchandisers in action. JOB OVERVIEW As a Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability t…
Skills: Merchandising, Inventory management, Time management, Organization, Retail relationships
Atlanta, Georgia, United States · Remote OK
$60k–$107k/yr
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Case management, Patient education, Telephone triage, Treatment planning, Medication review
Cumming, Georgia, United States · On-site
Job Description Job Title: Clinical Assistant Department: Clinical Services/Practice Operations Reports To: Clinic Manager/Physician FLSA Status: Non-Exempt Approval Date: June 12, 2026 Summary The Clinical Assistant ass…
Skills: Patient care, Clinical documentation, Vitals monitoring, EMR, Athena
Atlanta, Georgia, United States · On-site
Job Description Job Title: Appointment Coordinator Department: Patient Services, Scheduling Reports To: Patient Services Manager FLSA Status: Non-Exempt Approval Date: June 10, 2026 Summary The Appointment Coordinator an…
Skills: Appointment Scheduling, Customer Service, Medical Terminology, Call Center Operations, Electronic Medical Records
Johns Creek, Georgia, United States · On-site
Piedmont Urgent Care - Delivering Quality Care with Purpose Are you a passionate Medical Assistant looking for a dynamic and rewarding career? Join Piedmont Urgent Care, where you'll make a meaningful impact in a fast-pa…
Skills: Patient triage, Vital signs monitoring, Electronic medical records, Venipuncture, Injections
Calhoun, Georgia, United States · On-site
Join our team At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to wo…
Skills: Sorting, Grading, Customer service, Communication, Math skills
Atlanta, Georgia, United States · On-site
Banquet Captain As a Banquet Captain, you’ll lead the team in executing seamless events—from setup to breakdown—ensuring every detail meets client expectations. You'll coordinate service staff, manage timelines, and serv…
Skills: Leadership, Event management, Staff supervision, Logistics coordination, Client relations
Dawsonville, Georgia, United States · On-site
JOB SUMMARY: Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately…
Skills: Phlebotomy, Specimen collection, Data entry, Patient care, Laboratory safety
Atlanta, Georgia, United States · On-site
TriBridge Residential is seeking a Community Manager for one of our properties located in the West Midtown area of Atlanta, GA. The ideal candidate will be responsible for managing the day-to-day operations of our apartm…
Skills: Property management, Leasing strategy, Budgeting, Financial planning, Team leadership
Atlanta, Georgia, United States · On-site
$19/hr–$21/hr
JOB OVERVIEW: Assist with preparation, transport, and service of food and beverage items in the employee cafeteria ensuring a high level of quality and consistency. Maintain sanitation and cleanliness standards in the ca…
Skills: Food preparation, Sanitation, Customer service, Food safety, Cleaning
Clayton County, Georgia, United States · On-site
Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources Company Overview Founded in 1978 and headquartered in Denver, …
Skills: Customer service, Basic literacy, Verbal communication, Mechanical hand tools, Attention to detail
Sandy Springs, Georgia, United States · On-site
Essential Functions: Supervise all store personnel as applicable during assigned shift to ensure operational standards are met Open and/or close the store as key holder/team leader on duty Develop, train, coach and suppo…
Skills: Retail management, Team leadership, Customer service, Forklift operation, Staff training
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Senior Workforce Planning Specialist is responsible for developing and optimizing staff schedules to meet service level objectives and operational efficiency. This role involves monitoring real-time call volumes, managing schedule adjustments, and providing data-driven insights to leadership to support capacity planning.
Candidates must have at least 2 years of experience in workforce management, scheduling, or call center operations. Proficiency in WFM tools and advanced Excel skills are required, with a preference for candidates holding a bachelor's degree in a relevant field.
This position is hybrid, working in the office 3 days a week and working from home 2 days a week, working the 9:30am shift.
The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for developing, maintaining, and optimizing staff schedules to ensure the organization meets service level objectives while maximizing efficiency. This role uses forecasting data, business trends, and workforce management tools to align staffing with demand, minimize costs, and support operational performance.
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
#LI-Hybrid
Always Designing for People
Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.
Offices: 1 ADP Blvd, Roseland, New Jersey 07068, US · 1100 René-Lévesque Ouest, Montreal, Québec H3B4N4, CA · Viale Giulio Richard 5/A, 20143, Milano, IT · ADP Employer Services GmbH, Frankfurter Straße 227, Neu-Isenburg, 63263, DE · 9 rue de la Gabelle, Carouge, GE 1227, CH
Based on 1737 listings with disclosed salaries, most customer service & support jobs in Georgia pay between $46k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 21,848 open customer service & support positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Great Clips Inc., AutoZone, among others. Browse the listings above to see every active employer.
Yes — 1480 of the 21848 open customer service & support positions offer remote or hybrid work (794 remote, 686 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
