Rancho Cucamonga, California, United States · On-site
$23/hr–$24/hr
Entry level
Description The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the deployment of JF s…
Skills: Customer service, Dispatching, Time management, Multitasking, Data entry
Resident Service Specialist - Residences at Lake Merritt Apartments
Oakland, California, United States · On-site
$29/hr–$32/hr
Mid level$402M raised
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at Residences at Lake Merritt, our exclusive apartment community (173 homes) located in Oakland, CA. Do you thrive on craf…
Skills: Customer service, Move-in coordination, Property management, CRM management, Communication
Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational d…
Skills: Reprographics, Mail services, Customer service, Quality assurance, Problem-solving
Amazing things happen when you’re having fun and doing something you love. -Jenna Lyons You will love working at Western! Why? Because we make a difference in the lives of others. We set the stage for where our res…
Skills: Sales, Customer service, Marketing, Communication, Microsoft Word
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Skills: Bilingual fluency, Mandarin, Cantonese, Toishanese, Customer service
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
We are currently seeking Automotive Lot Attendant/Car Washer to join our growing team. We offer a clean and safe environment. Come be part of a team determined to be the best! The Lot Attendant/Car Washer cleans & refurb…
Foothill Ranch, California, United States · On-site
$17/hr–$17/hr
Entry level$11B raised
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer service, Communication skills, Safety awareness, Cleaning
Senior Manager, Technical Support Engineering - Cloud
San Francisco, California, United States · On-site
$198k–$264k/yr
Senior$43B raised
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI…
Skills: Technical Support Engineering, Cloud Infrastructure, Kubernetes, Linux, Team Leadership
Click here to see - A Day in the Life - In Store Shopper A Day in the Life: As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful…
Skills: Customer service, Attention to detail, Time management, Teamwork, Product selection
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Skills: Customer Service, Leadership, Inventory Management, Communication, Time Management
Gold Country Casino Resort
Special Events Team Member
Oroville, California, United States · On-site
Entry level
SUMMARY This position includes collecting money at the POS System from customers in a timely and courteous manner. Under the direction of the Special Events Supervisor and/or Manager, performs the prompt and proper servi…
Skills: POS System, Cash Handling, Customer Service, Event Setup, Communication
Position: Inside Sales Representative Reports to: Los Angeles Showroom Manager Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textil…
Skills: Inside Sales, Customer Service, Salesforce, CRM, Communication Skills
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Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Position Summary Service Advisor is a customer-facing sales and service role responsible for identifying customer needs, recommending appropriate wash and detail services, promoting Fast Pass memberships, processing cust…
Skills: Customer Service, Sales, Communication, Cash Handling, Point-of-sale Systems
This position is responsible administrative functions in a field office environment. Qualified candidates will be required to handle incoming mail and phone calls, directing them to the appropriate responsible party. Can…
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$23/hr–$24/hr
Full-time
high school
Competitive pay, 401(k) with company match, Paid time off, Paid holidays, Medical insurance, Vision insurance
Posted 15h ago
~40 hrs/week
Responsibilities
The specialist facilitates service requests for national accounts by coordinating with technicians, subcontractors, and internal departments to ensure high uptime. They are responsible for managing work orders, monitoring service level agreements, and resolving customer concerns regarding service quality.
Requirements
Candidates must have a high school diploma or GED and possess strong organizational and communication skills. Proficiency in Microsoft Office and experience in customer service or dispatching are preferred.
Full job description
Description
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the deployment of JF service technicians or subcontractor service technicians to these gas stations within expected response times. The Specialist works in close collaboration with the JF branch Service Manager or subcontractor management/dispatch to safely deliver high quality service in accordance with the client's expectations. The Specialist acts as a primary interface with subcontractors, JF Supply Chain, the JF Customer Care Center, JF Service Billing and JF Accounts Payable in carrying out the mission of providing high uptime to client's gas stations.
Job Responsibilities:
Learn and stay current with the National Account Gas Station's standard operating procedures.
Develop strong & productive working relationships with subcontractors, management, and dispatchers.
Create work orders to support in rapid first visit site restoration or timely revisit resolution.
Document subcontractor check-in, check- out, and completion of work orders to assist in closure.
Work closely with dispatchers and/or service managers at the JF branch or subcontractor that has been assigned the service work order.
Assess any potential delays caused by branch workload and/or technician availability.
Evaluate work order reassignments to secondary contractors if needed to achieve SLA commitments.
Communicate SLA deviations to customer and site when required.
Coordinate with JF Supply Chain to expedite technician parts and redeploy techs quickly; assist in finding parts when needed.
Accept and respond to customer concerns related to work order completion and quality of workmanship. Assure customer recall service requests are assigned to subcontractors or JF technicians for work order completion.
Requirements
High School Diploma or GED required
Highly organized; Excellent time management skills and ability to multitask
Customer service, call center or dispatch experience preferred
Ability to type 35 wpm with a high level of accuracy
Familiarity with knowledge of MS Excel, Outlook, Teams
Team player; demonstrated ability to work assertively & collaboratively in a high-performing, fast paced team environment.
Conflict resolution and conflict management experience
Excellent communication skills and interpersonal abilities, including negotiation skills
Must be able to meet company’s employment requirements, which includes passing a drug screen, background check, and MVR, if driving for the company
Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.
Company Offerings:
Competitive pay
401(k) with company match
Paid time off
Paid holidays
Health benefits (Medical, Vision, Dental, Disability)
Life insurance-company provided
*JF Construction Services is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
Related keywords
National AccountsCustomer ServiceDispatchService TechnicianSubcontractor ManagementWork OrdersSLASupply ChainGas Station MaintenanceMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsConflict ManagementNegotiationData EntryAdministrative Support
National Fuel System Solutions
- Oil & Energy
- Maintenance Services
- Compliance Testing
Industry
Construction
Company size
51-200 employees
Founded
2006
Headquarters
Rancho Cucamonga, CA
LinkedIn followers
2,499
Jones Covey Group, Inc. was founded in 2006 with a focus on petroleum construction, service, and compliance testing. Jones Covey's fundamental principles are to create and build meaningful partnerships through mutual trust and like-minded core values. Our strategy since inception is simple; "Treat our business partner's projects as if they were our own. Create value by actually adding value." We focus on the vision of our clients by concentrating heavily on design. From civil layout and flow to increasing electrical mechanical redundancies. This results in decreased station, nozzle, and transactional downtime.
In summation; "Build it right the first time." This approach provides for increased revenue and a better customer experience. Minimizing equipment failures coupled with the reduction of service and maintenance costs lowers lifetime spend and has a direct impact to the bottom line of the operation.
Through our partnerships we endeavor to serve our customers entire collection of properties, meeting their needs of construction, service, and compliance. Providing strategy, forecasting, implementation of growth, and regulatory compliance ensuring they meet and exceed their expected goals.
Our short and long term goals are to continue to maximize and grow our client relationships, learn from our experiences, and cultivate the expertise of our people.
Offices: 9595 Lucas Ranch Road, Rancho Cucamonga, CA 91730, US
How much do Customer Service & Support jobs in California pay?
Based on 8685 listings with disclosed salaries, most customer service & support jobs in California pay between $60k–$138k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in California right now?
There are currently 69,660 open customer service & support positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in California?
Companies currently hiring include Domino's, Costco Wholesale, Starbucks, CVS Health, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in California?
Yes — 3893 of the 69660 open customer service & support positions offer remote or hybrid work (1626 remote, 2267 hybrid).
How do I apply for Customer Service & Support jobs in California?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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