San Mateo, California, United States · Hybrid
$100k–$150k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: SaaS sales, Mid-market sales, Consultative selling, Pipeline management, Prospecting
San Mateo County, California, United States · On-site
$100k–$125k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Event operations, Field marketing, Vendor management, Budget administration, Project management
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solution Architecture, ITSM, ESM, ITOM, ITAM
San Mateo, California, United States · On-site
$147k–$180k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Lifecycle marketing, Nurture strategy, B2B marketing, Enterprise SaaS, ABM
San Mateo, California, United States · On-site
$123k–$152k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Lifecycle marketing, Nurture campaigns, Marketo, Salesforce, Email marketing
San Mateo, California, United States · On-site
$147k–$180k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Lifecycle Marketing, B2B Marketing, SaaS, Enterprise Marketing, ABM
London, England, United Kingdom · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: SaaS Sales, Account Management, Enterprise Sales, Prospecting, Pipeline Development
Hyderabad, Telangana, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Playwright, Typescript, Automation Framework Development, API Testing, UI Testing
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Customer Success, SaaS Metrics, Stakeholder Management, Product Demo, Relationship Management
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Customer Success, Relationship Management, Product Demonstration, SaaS Metrics, Stakeholder Mapping
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solution Engineering, Technical Pre-sales, SaaS, CRM, JavaScript
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Business Development, Sales Pipeline Management, Account Mapping, Cold Calling, Consultative Selling
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Business Development, Account Mapping, Pipeline Architecture, Executive Engagement, Corporate Evangelism
San Mateo, California, United States · Hybrid
$150k–$190k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: FP&A, Financial modeling, Budgeting, Forecasting, Variance analysis
Boston, Massachusetts, United States · Hybrid
$180k–$222k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Product marketing, Go-to-market strategy, Messaging and positioning, Enterprise SaaS, ITSM
Boston, Massachusetts, United States · Hybrid
$150k–$180k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Product marketing, B2B SaaS, AI, Machine learning, GenAI
Bellevue, Washington, United States · On-site
$139k–$170k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Customer success, Solutions engineering, Technical consulting, Service management, ITIL
San Mateo, California, United States · On-site
$139k–$170k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Customer success, Solutions engineering, Technical consulting, Service management, ITIL
Boston, Massachusetts, United States · Remote OK
$173k–$214k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Channel sales, Partner management, Strategic planning, Relationship management, Business development
San Mateo, California, United States · Hybrid
$136k–$168k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solution engineering, SaaS sales, ITSM, ITAM, ITOM
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The Account Executive will lead value-based conversations with mid-market customers to drive sales of ITSM and employee experience solutions. They are responsible for managing the full sales cycle, from proactive prospecting and discovery to negotiation and closing deals.
Candidates must have at least 3 years of experience in SaaS or mid-market sales with a proven track record of exceeding targets. Strong communication skills and a consultative approach are essential for success in this role.
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
At Freshworks, we believe great employee experiences start with great people - and that includes you. We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work.
In this role, you'll partner with mid-sized businesses (500 - 1,000 employees) to help them enhance their employee experience (EX) with thoughtful, human-centered solutions. You'll guide customers through the buying journey with a consultative approach - connecting their needs with the tools that empower teams, streamline onboarding, and support IT service management.
This is more than just a sales role - it's about impact, collaboration, and growth.
If you're someone who values connection, impact, and growth - and you're excited to bring your authentic self to work every day - we'd love to hear from you. Let's build better experience, together.
$100,000 - $150,000 Base Salary. This role is also eligible for variable compensation and equity.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms. Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context. Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.
Offices: 2950 S Delaware St, Suite 201, San Mateo, California 94403, US · 10900 NE 8th St., Suite 600, Bellevue, Washington 98004, US · 1200 17th St, Suite 25-00, denver, Colorado 80202, US · 32 Avenue de l'Opéra, 2e étage, Paris, 75002, FR · Neue Grünstraße 17, Berlin, 10179, DE
Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms. Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context. Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.
Offices: 2950 S Delaware St, Suite 201, San Mateo, California 94403, US · 10900 NE 8th St., Suite 600, Bellevue, Washington 98004, US · 1200 17th St, Suite 25-00, denver, Colorado 80202, US · 32 Avenue de l'Opéra, 2e étage, Paris, 75002, FR · Neue Grünstraße 17, Berlin, 10179, DE
