Raleigh, North Carolina, United States · Remote OK
$173k–$214k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Channel sales, Partner management, Strategic planning, Relationship management, Business development
San Mateo, California, United States · On-site
$105k–$130k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Vendor management, Procurement, Contract management, Supplier onboarding, Risk assessment
San Mateo, California, United States · On-site
$145k–$180k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Sourcing, Procurement, Contract management, Leadership, Supplier relationship management
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: B2B SaaS Sales, People Management, Outbound Sales, Account Executive Management, Sales Lifecycle Management
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: SaaS sales, Outbound sales, Cold calling, Consultative selling, BANT
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: SaaS sales, Outbound sales, Cold calling, Consultative selling, BANT
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: SaaS sales, Outbound sales, Cold calling, Consultative selling, BANT
London, England, United Kingdom · Hybrid
Company Description Most business software is clunky, expensive to roll out, and painful to use. At Freshworks, we think that's backwards — the tools you rely on all day should be as intuitive as the apps you love in you…
Skills: Value Engineering, Financial Modeling, ROI Analysis, TCO Modeling, Business Case Development
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Test Architecture, Automation Strategy, Distributed Systems, Performance Engineering, CI/CD Pipelines
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solution Architecture, Freshdesk, Zendesk, Salesforce Service Cloud, ServiceNow CSM
Boston, Massachusetts, United States · On-site
$116k–$166k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solution Architecture, SaaS, ITSM, ESM, ITOM
San Mateo, California, United States · On-site
$160k–$230k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solution architecture, ITSM, ESM, ITOM, ITAM
Paris, Ile-de-France, France · Hybrid
Company Description Paris, France Employees work in a hybrid mode 3 days in the office (Monday/Wednesday/Thursday) Full-time Organizations everywhere struggle under the crushing costs and complexities of “solutions” that…
Skills: Customer Success, Account Management, Team Leadership, SaaS, Strategic Planning
Paris, Ile-de-France, France · Hybrid
Company Description Paris, France Employees work in a hybrid mode 3 days in the office (Monday/Wednesday/Thursday) Full-time Organizations everywhere struggle under the crushing costs and complexities of “solutions” that…
Skills: Customer Success, Team Leadership, SaaS, Account Management, Strategic Planning
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Procurement operations, Strategic sourcing, Indirect spend, Source-to-pay, Purchase orders
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: B2B SaaS Sales, People Management, Outbound Sales, Sales Lifecycle Management, Pipeline Generation
Berlin, Germany · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Business Development, Sales Management, AI Sales-tech, Team Leadership, Data-driven Decision Making
Chennai, Tamil Nadu, India · On-site
Company Description Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers a…
Skills: Customer Relationship Management, Account Management, Retention Planning, Risk Mitigation, Stakeholder Engagement
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Deal Desk, Contract Negotiation, Financial Modeling, Sales Strategy, Pricing Strategy
Bengaluru, Karnataka, India · On-site
Company Description About Freshworks: Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and…
Skills: Generative AI, Machine Learning, Natural Language Processing, Prompt Engineering, Large Language Models
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You will be responsible for building and expanding relationships with strategic channel partners to drive indirect revenue and partner-led growth. This involves developing joint business plans and collaborating cross-functionally to ensure partners have the resources to successfully position Freshworks solutions.
Candidates must have 5+ years of experience in channel or partner sales within a SaaS or enterprise software environment. A bachelor's degree is required, along with the ability to live in the Eastern Time Zone and demonstrate strong executive influence.
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while driving indirect revenue and partner-led growth.
In this quota-carrying role, you'll work cross-functionally with Sales, Solutions Engineering, Marketing, and our global Partner organization to develop go-to-market strategies, execute joint business plans, and ensure partners have the resources and support needed to successfully position and sell Freshworks solutions.
Success in this role requires strong relationship management, strategic thinking, and a passion for helping partners grow their business while delivering exceptional customer outcomes.
The annual base salary range for this position is $173,230 - $213,990. This role is also eligible for variable compensation.
Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level.
Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms. Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context. Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.
Offices: 2950 S Delaware St, Suite 201, San Mateo, California 94403, US · 10900 NE 8th St., Suite 600, Bellevue, Washington 98004, US · 1200 17th St, Suite 25-00, denver, Colorado 80202, US · 32 Avenue de l'Opéra, 2e étage, Paris, 75002, FR · Neue Grünstraße 17, Berlin, 10179, DE
Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms. Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context. Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.
Offices: 2950 S Delaware St, Suite 201, San Mateo, California 94403, US · 10900 NE 8th St., Suite 600, Bellevue, Washington 98004, US · 1200 17th St, Suite 25-00, denver, Colorado 80202, US · 32 Avenue de l'Opéra, 2e étage, Paris, 75002, FR · Neue Grünstraße 17, Berlin, 10179, DE
