San Mateo, California, United States · Hybrid
$192k–$238k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: AI Engineering, LLM Application Development, API Integration, Revenue Operations, Python
San Mateo, California, United States · Hybrid
$128k–$158k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Partner Marketing, Go-To-Market Strategy, Channel Management, Co-Marketing, MDF Management
San Mateo, California, United States · Hybrid
$156k–$193k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Strategic People Partnership, Employee Relations, Talent Management, Performance Management, People Policy Development
Munich, Bavaria, Germany · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Technical Solution Engineering, Pre-Sales, ITSM, ITIL, SaaS
Chennai, Tamil Nadu, India · On-site
Company Description Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers a…
Skills: Facilities Management, Multi-Site Operations, Budget Planning, Vendor Management, Critical Infrastructure Maintenance
San Mateo, California, United States · On-site
$290k–$360k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Corporate Communications, Omnichannel Storytelling, Executive Communications, Crisis Management, Public Relations
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Salesforce, Marketo, Lead Management, Data Analysis, Lead Routing
Bengaluru, Karnataka, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Enterprise Account Management, SaaS Sales, Solution Selling, Consultative Sales, Customer Success Planning
Bengaluru, Karnataka, India · On-site
Company Description About Freshworks Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and …
Skills: Product Strategy, Enterprise Security, Identity and Access Management (IAM), Data Platform Architecture, RICE/MoSCoW Prioritization
Bengaluru, Karnataka, India · On-site
Company Description About Freshworks Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and …
Skills: Product Strategy, Enterprise Security, Identity and Access Management (IAM), Data Platform, RICE/MoSCoW Prioritization
Hyderabad, Telangana, India · On-site
Company Description About Freshworks: Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and…
Skills: Distributed Systems Architecture, Snowflake, Apache Spark, Kafka, Kinesis
Hyderabad, Telangana, India · On-site
Company Description About Freshworks: Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and…
Skills: Data Architecture, Snowflake, Apache Spark, Distributed Systems, Streaming Architectures
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create better experience for their customers and employees. To help …
Skills: Linux Administration, Kubernetes, CI/CD, Python, Ruby
San Mateo, California, United States · On-site
$205k–$255k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: FedRAMP Authorization, NIST SP 800-53, Cloud Security, SaaS Engineering, DevSecOps
San Mateo, California, United States · On-site
$255k–$315k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Marketing Analytics, Decision Science, Predictive Modeling, Revenue Intelligence, GTM Strategy
San Mateo, California, United States · On-site
$205k–$255k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: FedRAMP Authorization, NIST SP 800-53, Cloud Security, SaaS Engineering, DevSecOps
San Mateo, California, United States · On-site
$205k–$255k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: FedRAMP Authorization, NIST SP 800-53, Cloud Security, SaaS Engineering, DevSecOps
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Full-Stack Engineering, REST APIs, Microservices, Frontend Frameworks, Data Structures
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Full-Stack Architecture, System Design, Data Structures & Algorithms, Microservices, REST APIs
Chennai, Tamil Nadu, India · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Full Stack Architecture, System Design, Data Structures & Algorithms, Microservices, REST APIs
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Design and deploy AI-powered GTM workflows and intelligent agents to optimize lead management and buyer signal processing. Bridge data gaps across CRM and marketing tools to enable frontline teams to act faster on revenue signals.
Requires a background in software or AI engineering with hands-on experience building LLM-powered applications and complex system integrations. Must possess strong domain knowledge of Revenue Operations and experience with tools like Salesforce and Marketo.
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
At Freshworks, we're introducing AI across our go-to-market organization to accelerate how we understand buyers and act on revenue signals.
As a key member of the Web & Revenue Marketing team, you will build the internal agents, workflows, and intelligence systems that help our frontline teams operate more effectively. Currently, our buyer signals are scattered across systems like Salesforce, Marketo, Outreach, product usage data, and intent platforms. Your role will be to bridge these gaps—connecting the signals, providing context, and enabling teams to take fast action. You'll have full executive sponsorship, high-impact problems to solve, and a blank canvas to shape how AI is applied across the Freshworks go-to-market organization.
We encourage you to apply even if you do not meet every qualification. Strong candidates may come from engineering, revenue systems, automation, AI, growth, or technical GTM backgrounds. If you can build reliable systems that help revenue teams act faster and smarter, we would like to hear from you.
The annual base salary range for this position is $192,000 - $238,000. This role is also eligible for a target bonus.
Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level.
Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.
Offices: 2950 S Delaware St, Suite 201, San Mateo, California 94403, US · SP Infocity, Block B, 1st Floor, 40, MGR Salai, Perungudi, Chennai, Tamil Nadu 600096, IN · 26 Hatton Garden, London, England EC1N 8BR, GB · 161 Castlereagh St, Level 28, Sydney, New South Wales 2000, AU · Neue Grünstraße 17, Hof 1, Haus 5, Berlin, Germany 10179, DE
Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.
Offices: 2950 S Delaware St, Suite 201, San Mateo, California 94403, US · SP Infocity, Block B, 1st Floor, 40, MGR Salai, Perungudi, Chennai, Tamil Nadu 600096, IN · 26 Hatton Garden, London, England EC1N 8BR, GB · 161 Castlereagh St, Level 28, Sydney, New South Wales 2000, AU · Neue Grünstraße 17, Hof 1, Haus 5, Berlin, Germany 10179, DE
