Customer Service & Support Jobs in Long Beach, CA (Now Hiring) — 765 open
Forty-Niner Shops, Inc.
Supervisor, Coffee services
Glasgow, Scotland, United Kingdom · On-site
$28/hr–$32/hr
Mid level
ABOUT US At the Beach Shops, we believe that education is the key to expanding minds and transforming lives, ultimately improving our communities. Our mission is to enhance and support the educational journey of Californ…
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Bilingual English and Spanish Member Loyalty Representative (R14252)
Long Beach, California, United States · On-site
$18/hr–$19/hr
Entry level$3.2B raised
ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers m…
Skills: Customer service, Sales, Bilingual, Spanish, English
Role Description: As a Customer Engagement Manager, you will report to the Sr. Director of Customer Engagement Operations and act as a performance consultant for a portfolio of dealership clients. You will combine automo…
Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. As the largest pure-play fib…
Skills: B2B sales, Direct sales, Prospecting, Customer acquisition, Consultative sales
Client Ambassador (Temporary)- 11306- SC/ Salvation Village Harbor Park
Long Beach, California, United States · On-site
Entry level
Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is t…
Skills: Case management support, Client intake, HMIS data entry, Crisis intervention, Facility monitoring
JOB DESCRIPTION Job Summary Provides level III support center customer service excellence to meet the needs of Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating…
Skills: Customer service, Call center operations, Conflict resolution, Data processing, Time management
Perform general clean-up and stock work in the Meat department and provide customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. ResponsibilitiesWait on …
JOB DESCRIPTION Job Summary Provides medical assistant support for Care Connections team. Responsible for contacting members following appointments/services rendered to ensure member understanding and navigation of the h…
Skills: Care coordination, Medical terminology, Coding procedures, Clinical pharmacology, Customer service
Member Service Representative (Full-Time) - Long Beach
Long Beach, California, United States · On-site
$23/hr–$27/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the countr…
Skills: Verbal communication, Written communication, Professionalism, Sense of urgency, Detail oriented
Description Location: Long Beach, CA (Roving: South Bay & Orange County) Pay: $20.00 – $22.00/hour + $350/mo Auto Allowance + Monthly Bonuses Schedule: Tuesday – Saturday, 9:00 AM – 6:00 PM Why You’ll Love This Role High…
Description SUMMARY: A Practice manager is responsible for the daily operations of a medical office or clinic, from managing staff to handling patient interactions. Duties include assisting with the onboarding process of…
Skills: Practice management, Staff management, Budgeting, Customer service, Leadership
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
**Paid Vacation Time, Paid Training, Day Shift, & Health Benefits (Medical, Dental, Vision, HSA, FSA) & More** Based out of our Long Beach office and float to our Downey, Torrance, Orange and Costa Mesa offices. Floating…
Security Officer Full Time Customer Service Operations
Long Beach, California, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer service, Security operations, Incident response, Patrolling, Communication
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Security Officer Part Time Unarmed Patrol Condition Reporting
Long Beach, California, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Private Wealth Management Registered Client Service Associate
Long Beach, California, United States · On-site
$34k–$90k/yr
Mid level$26B raised
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interact…
Skills: Financial services, Client service, Relationship management, Series 7, Series 66
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$28/hr–$32/hr
Full-time
high school, associate degree
Medical insurance, Dental insurance, Vision insurance, FSA program, Dependent care program, 403(b) retirement plan
Posted 6h ago
~40 hrs/week
Responsibilities
The Supervisor assists the Manager with hiring, training, and supervising staff while ensuring consistent operational and service standards at campus coffee locations. They are responsible for daily activities, including inventory control, cash management, and maintaining a clean, safe, and welcoming environment for guests.
Requirements
Candidates must have a high school diploma or equivalent, with an associate degree preferred, and at least three years of related supervisory experience. A valid California Driver's License, Manager Serve Safe certification, and a California Food Handler Card are required or must be obtained within 30 days of hire.
Full job description
ABOUT US
At the Beach Shops, we believe that education is the key to expanding minds and transforming lives, ultimately improving our communities. Our mission is to enhance and support the educational journey of California State University, Long Beach (CSULB) by providing essential goods and services, training student employees with valuable life and career skills, and funding scholarships, internships, and programs that promote student success. We are a 501(c)(3) non-profit corporation that has been a partner to the campus community since 1953. Join us at the Beach!
JOB BENEFITS
In addition to compensation, you will be eligible for the following benefits:
Medical, dental, and vision insurance
Eligibility to participate in FSA and Dependent Care programs
Optional 403(b) retirement plan
Life insurance and AD&D coverage, that cover one time an employees’ annual salary
Long-term disability coverage
10 days of accrued vacation per year, which increases with years of service
12 days of accrued sick time per year
15 paid holidays and 1 personal holiday per year
Eligibility to participate in our Tuition Reimbursement Program, after one year of full-time employment
Eligibility to participate in our Employee Meal Plan, where employees receive a monthly stipend of $200 for Beach Shops eateries on campus
Employee retail discounts at Beach Shops locations
Eligibility to participate in our Electronic Purchase Program, after one year of full-time employment
Eligibility to participate in a taxable monthly membership for the Student Recreation and Wellness Center (SRWC) on campus
JOB SUMMARY
Under the direction of the Manager, the Coffee Shop Supervisor assists the Manager with hiring, training, supervision, discipline, motivation and development of all staff at the Coastal Coffee and Caffeine Lab locations. Responsible for day-to-day activity within the work locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
As a role model, the successful Supervisor works to set the highest standards of performance in all aspects of the operation and assists the Manager in overseeing daily operations across two campus coffee shop locations. This position provides an active, visible leadership presence and ensures consistent execution of operational, service, and quality standards at both locations.
Provides exceptional customer service, creates a warm, welcoming, and engaging experience for students, faculty, staff, and campus visitors, and oversees all aspects of the guest experience.
Oversees and supports beverage and food production, ensuring all menu items are prepared and served according to established recipes, quality standards, food safety requirements, and applicable brand expectations.
Responsible for preparing operational service areas by ensuring adequate stocking of supplies, ingredients, and menu items based on anticipated business volume; communicating production needs, menu changes, and customer demand trends to staff; replenishing inventory as needed throughout service; deploying staff to appropriate workstations based on business needs; delegating tasks; monitoring workflow; and assisting with beverage and food production when necessary to maintain service standards.
Coordinates transfers, deliveries, and receipt of products and other company assets between locations through the use of company vehicles, carts, or other approved methods, and assists in maintaining appropriate stock levels across locations.
Maintains and applies a thorough understanding of organizational policies and procedures when addressing employee concerns, customer inquiries, suggestions, and complaints. Resolves customer concerns promptly, professionally, and in a manner that promotes customer satisfaction and positive community relations.
Maintains positive and professional relationships with employees, managers, members of the campus community, guests, and vendors, while fostering a collaborative and customer-focused work environment.
Responsible for identifying, reporting, and communicating facility, equipment, maintenance, and repair needs to management and facilities personnel and following up as necessary to support uninterrupted operations.
In locations operating in partnership with a third-party brand, executes all operational, merchandising, beverage preparation, and customer service standards in accordance with applicable brand requirements and performance expectations.
Assists with product ordering, inventory management, and inventory control activities, including maintaining approved order guides, monitoring stock levels, and supporting efficient inventory practices to ensure adequate supplies while minimizing waste.
Assists with periodic inventories and inventory control processes while meeting or exceeding established food and beverage cost objectives. May assist in the development and testing of menu items, recipe standardization, and recipe documentation.
Responsible for safeguarding cash, inventory, equipment, and other organizational assets. Assists with opening and closing procedures, cash management activities, daily operational reporting, cash reconciliation, tabulating receipts, balancing departmental accounts, and preparing deposits in accordance with established procedures.
Supports Sustainable practices in accordance with established organizational policies and environmental initiatives.
Ensures locations maintain a clean, organized, safe, and customer-ready environment at all times while following established Standard Operating Procedures (SOPs). Ensures compliance with all organizational policies and procedures, labor laws, food safety regulations, sanitation requirements, Health Department standards, and OSHA regulations.
Maintains high standards of food and beverage quality, consistency, presentation, and freshness while promoting operational excellence and customer satisfaction.
Other duties as assigned, reasonably within the scope of the position.
SUPERVISORY RESPONSIBILITIES This position supervises and renders guidance to all staff within their department, under their immediate direction. Acts as a coach and mentor to all employees in their division. Provides constructive and timely performance evaluations. Carries out the disciplinary process of employees in accordance with company policy. Carries out supervisory responsibilities in accordance with company policies and procedures.
Assist manager with staff deployment responsibilities and the development of operational tools
Assist manager with assigning work shifts, maintaining employee schedules, and ensuring consistent staff coverage
Coaching and mentoring team members as well as providing input into their evaluations
Training and supervising staff in proper health code and safety procedures and incorporating these trainings into the daily maintenance practices for the building
Provides general oversight of all staffing levels to maximize efficiencies of customer service levels while meeting or exceeding budgeted labor metrics.
CONDITIONS OF POSITION The conditions of this position are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule
Work shifts will be assigned during regular Retail Dining operating hours. Shifts may include mornings, afternoons, evenings, nights, and weekends. The work schedule is aligned with the CSULB Academic Calendar, with peak activity during academic semesters and reduced hours during academic breaks, depending on operational needs. The employee is expected to maintain a full-time schedule. Occasional event support is required during evenings and weekends. Some campus closure dates, holidays, and overnight travel are required.
Physical Demands
The employee must frequently be able to stand and exert well-paced mobility throughout the entire shift. The employee must frequently be able to use manual dexterity and eye-hand coordination (for use of food service equipment). The employee must frequently be able to lift and/or move a minimum of 50 pounds and frequently use upper body strength required for mixing and carrying pots and pans. There will be long periods of time standing on their feet and moving around and the employee will be occasionally required to sit, climb, balance, bend at the waist, push or pull, reach above shoulder level, stoop, and kneel. Travel between campus locations—sometimes up to ½ mile—is also necessary. The employee must comply with the University’s rules and regulations as well as the Beach Shops.
Work Environment
The employee is regularly in a traditional dining services and kitchen environment that is frequently busy, has tight work-space, and extreme temperatures ranging from climate-controlled in the dining room, to humid/hot climate in the kitchen area. Cold temperatures are exposed in refrigeration area. The noise level in the work environment is moderate to loud. The employee is regularly susceptible to oven, grill, knives, and other cutlery utensils. Work with chemicals used in cleaning and sanitizing equipment and all kitchen areas.
MINIMUM QUALIFICATIONS
Education and/or experience
The employee must possess a high school diploma or high school equivalent; an associate’s degree or higher is preferred. Three years of related supervisory experience in dining, hospitality, or customer service is required.
Certificates, Licenses, Registrations
A valid Manager Serve Safe certification OR the ability to obtain the Manager Serve Safe within the first 30 days of employment is required. The employee is required to have a valid California Driver’s License and a satisfactory driving record, as determined by the Beach Shops. The employee must complete the Beach Shops Driver Safety Program within 30 days of hire. A valid California Food Handler Card OR the ability to obtain the CA Food Handler Card within the first 30 days of employment is required.
Knowledge and Abilities
The employee must possess basic computer skills, including familiarity with Microsoft Word, Excel, and Outlook. They must demonstrate proficiency in both written and verbal communication in English, along with strong interpersonal skills and a commitment to delivering excellent customer service. The employee must be able to follow written and verbal safety instructions and perform basic mathematical operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals. Strong leadership skills are required. The ability to understand and comply with University and Beach Shops policies and procedures is required.
BACKGROUND CHECK background check (including criminal records) must be completed satisfactorily before any candidate can be offered a position with the Beach Shops at the CSU. The Beach Shops will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
The Forty-Niner Shops is a 501(c)(3) non-profit corporation that has been serving the campus community since 1953. Comprised of the University Bookstore and Art Store, Campus Dining Services and Convenience Stores, the ID Card Services Office, and the Beach on 2nd Street store, our mission is to enhance and support the educational process of California State University, Long Beach by providing goods and services to promote a learning community; by training student employees with life and career skills; and by funding scholarships, internships, and other programs that promote student success.
EducationNon Profit
Frequently asked questions
How many Customer Service & Support jobs are open in Long Beach, CA right now?
There are currently 765 open customer service & support positions in Long Beach, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Long Beach, CA?
Companies currently hiring include Starbucks, Molina Healthcare, Lowe's Companies, Inc., Allied Universal, H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Long Beach, CA?
Yes — 78 of the 765 open customer service & support positions offer remote or hybrid work (47 remote, 31 hybrid).
How do I apply for Customer Service & Support jobs in Long Beach, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.