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Full-time
associate degree, bachelor degree
Posted 12d ago
~40 hrs/week
Responsibilities
The Field Training Specialist conducts on-site and virtual training for local companies on WISE, WinZone, and Winreports functions. They provide strategic guidance, create help documentation, and collaborate with technical teams to resolve end-user issues.
Requirements
Candidates need at least 3 years of experience in the wholesale distribution industry and proficiency with Microsoft Office. A degree and specific experience with the WISE ERP system are desired.
Full job description
Company Description
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 680 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Position Summary
The Field Training Specialist conducts both on-site and virtual training for local companies. They will work closely with Local Companies, Area Leaders, and Training Services to ensure desired performance outcomes.
Accountabilities/Responsibilities
Train employees on WISE, WinZone and Winreports functions.
Possess knowledge to train new president/managers and employees on various topics including WISE functions, reports, e.g. A Day’s Work in a Day (ADWIAD).
Work with local company in organization and/or setup of WISE data.
Conduct various follow-up training activities with recently visited local company.
Participate in in-person training events such as Annual Meetings, National Training, Regional Training, and MDTP sessions.
Record training help videos and provide supporting help documentation.
Create, maintain, and follow up help tickets for end users until their issue is resolved.
Routinely work with Programming, Quality Assurance, and Support teams on various projects.
Provide conceptual and strategic guidance to local companies.
Other duties as assigned.
Qualifications
Minimum Qualifications
3+ years working in the wholesale distribution industry.
Ability to provide attention to detail, thoroughness, and ownership in all duties.
Excellent written and oral communication skills.
Ability to work individually or as part of a team.
Able to work in a fast paced/constantly changing work environment.
Proficient with Microsoft Office tools (Word, Excel, PowerPoint).
Desired Qualifications
Associates or Bachelor’s Degree, or related experience.
3+ years of experience using the WISE ERP system.
Additional Information
The physical demands listed here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
Sitting or standing for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Ability to work a non-traditional schedule.
Ability to work remotely and travel up to 50% of the time.
We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.
Leading supplier of residential and commercial construction and industrial supplies.
#SpiritOfOpportunity
Industry
Wholesale
Company size
5,001-10,000 employees
Founded
1956
Headquarters
Dayton, OH
LinkedIn followers
50,790
Founded in 1956, Winsupply is a family of companies that includes more than 680 locally owned wholesalers across the United States, along with service companies that provide business support and sourcing, and Winsupply Inc.
In business to build entrepreneurs, Winsupply Inc. holds a majority equity stake in these independent wholesalers, known as Winsupply Local Companies.
For the fiscal year ending January 31, 2026, Winsupply reported annual sales of $8.4 billion. The Winsupply Family of Companies employs approximately 9,500 people nationwide.
Collectively, Winsupply Local Companies are among America’s leading distributors of construction materials, equipment, supplies, and solutions for residential, commercial, industrial, municipal, and maintenance, repair, and operations applications.
They serve contractors, installers, and facilities organizations across a wide range of industries, including plumbing and heating; hydronics; pipes, valves and fittings; HVAC and refrigeration; electrical; fastening hardware; waterworks and utility; pumps; turf irrigation and landscape; and pipe, metal, specialty, and fire system fabrication.
At the core of the Winsupply model is The Spirit of Opportunity™: the chance for local owners to invest in themselves, build equity, and lead their own wholesaling company, backed by the support and resources of Winsupply.
Visit winsupply.com for ecommerce; visit company.winsupply.com for corporate information.
Offices: 3110 Kettering Blvd., Dayton, OH 45439, US
Wholesaleplumbing supplyelectric supplyHVAC supplyirrigation supplyfire protectionfire protection fabricationsewer and pump supplyEntrepreneurshipand Distribution
How much do Customer Service & Support jobs in Arizona pay?
Based on 1318 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $48k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 18,171 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Circle K, Great Clips Inc., Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
Yes — 1164 of the 18171 open customer service & support positions offer remote or hybrid work (518 remote, 646 hybrid).
How do I apply for Customer Service & Support jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Arizona