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Other
high school
Competitive salaries, PF Black Card membership, Opportunities for growth
Posted 11d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Member Services Representative is responsible for providing an exceptional member experience by maintaining a clean, judgment-free environment and assisting with member check-ins and enrollments. They will also actively engage members to promote fitness classes and club amenities.
Requirements
Candidates must be at least 18 years old and possess a High School diploma or GED equivalent. The role requires the physical ability to perform tasks such as standing, walking, and lifting up to 50 lbs, along with a dependable and energetic attitude.
Full job description
Job DetailsJob Location: Phoenix, AZ 85022THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!
ORGANIZATION OVERVIEW
Title: Member Services Representative
Reports To: Club Manager
FLSA Classification: Non-Exempt
THE OPPORTUNITY
Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!
What You'll Be Doing
As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
You will ensure our club is super clean because our members value this and we’re known for that too. Finding new and current members to join the fitness trainer in fitness classes. You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits! You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. Be a leader! Be passionate – love what you do! Have fun and invite members to do the same! Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays. United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
QualificationsWhat You'll Bring to the Table
Birthdate that confirms you are a minimum of 18 years of age. Passion for helping others. Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals. On-time dependability because you know people are counting on you. High School diploma or GED equivalent.
Physical Demands
Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
Related keywords
Member ServicesCustomer ServiceFitnessClub ManagementRetailOperationsHealth and WellnessMember EngagementFacility MaintenanceSalesLeadershipCommunicationTeamworkPhysical FitnessPlanet Fitness
United FP is one of the largest Planet Fitness franchisees in the U.S. with more than 195 clubs across 14 states.
Industry
Health, Wellness & Fitness
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Austin, Texas
LinkedIn followers
2,246
Founded in 2016, United FP is one of the largest Planet Fitness franchisee groups with 195+ locations across Alabama, Arizona, Arkansas, Illinois, Kansas, Louisiana, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, and West Virginia.
Offices: 5316 W Highway 290, Suite 400, Austin, Texas 78735, US
How much do Customer Service & Support jobs in Arizona pay?
Based on 1318 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $48k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 18,171 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Circle K, Great Clips Inc., Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
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