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Full-time
Posted 30d ago
Apply by Jul 6
~40 hrs/week
Responsibilities
The consultant serves as a trusted guide for homebuyers, managing the sales process from initial lead engagement to closing. Key duties include conducting sales presentations, maintaining realtor relationships, and providing consistent customer follow-up via Salesforce.
Requirements
Candidates must have at least 2 years of direct sales or customer service experience and a valid driver's license. A real estate license may be required depending on state regulations, and the ability to work weekends is mandatory.
Full job description
Overview
Ashton Woods, the #1 private home builder in the United States, markets its homes through its two award-winning brands, Ashton Woods Homes and Starlight Homes. The Ashton Woods brand is known for designing thoughtfully curated, inspired homes for people who love design. The Starlight Homes brand builds homes specifically for first-time homebuyers, offering affordable homes with well-executed designs and quality finishes for buyers looking to make the dream of home ownership a reality. At Starlight Homes, our goal is to ensure the customers’ first journey into home buying is simple, smooth, and reassuring. Our New Home Sales Consultants take care of our customers throughout every step of the process regardless of their situation, we are here to help. Together with Ashton Woods Homes, we have welcomed over 60,000 people to their new homes. Our company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we have seen the success we have. We believe that what we accomplish together is greater than what we deliver individually. Our team members have inspired the shared values we embrace in all decisions and actions: Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect.
Headquartered in Atlanta, Georgia, Starlight sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Jacksonville, Nashville, Myrtle Beach, Orlando, Phoenix, Raleigh, San Antonio and Tampa.
Position Overview:
This is a commission-based role
As a New Home Sales Consultant, your mission is to serve as a trusted guide during the home buying sales process, navigating buyers through what they perceive to be an intimidating process, helping to make their home ownership dreams come true. You will learn and use the Starlight Homes (and Ashton Woods) Sales process while demonstrating exceptional customer service. You will have the opportunity to be a part of a team that is building a strong foundation of values and culture, and the ambition to grow the company into greatness. New Home Sales Consultants receive 4-weeks of award winning training!
Responsibilities
Drive Sales Process
Deliver outstanding customer service through inbound phone calls in accordance with the Starlight homes (and Ashton Woods as needed) training. This includes educating interested parties about products, setting appointments, and answering questions in a professional manner.
Develop, practice, and deliver a good sales presentation consistent with company training.
Responsible for a high level of activity including, but not limited to engaging with new prospects, following up with interested prospects, and setting appointments to close.
Respond to customer queries in a prompt and efficient manner.
Maintain a good line of communication with Starlight Homes (and Ashton Woods) team members.
Attend, provide updates, and actively participate in weekly meetings as scheduled.
Communicate with Sales Manager and present organized information regarding passive and engaged prospects.
Utilize all resources to transition leads into prospective customers and consistently follow up with customers who are under contract.
Generate referrals through upholding self to a high standard of customer service and satisfaction.
Enter leads, appointments, and all communication into Salesforce daily.
Develop and maintain relationships with realtors. This includes visiting real estate offices, networking, and conducting business with realtors.
Other Responsibilities
Presenting Starlight homes (and Ashton Woods as needed) in a knowledgeable and professional manner.
Be a subject matter expert on the homebuilding process, and be able to educate all prospects on what to expect throughout the process.
Immerse self in community information and trends, including schools, utilities, tax information, recreational areas, shopping areas, etc. along with any other additional information requested by Starlight clients.
Work with all clients to understand and identify their vision while aligning the perfect home to meet their needs.
Use training modules to stay consistent with Starlight’s (and Ashton Woods) process, and continuously strive to improve Sales delivery.
Call all customers the night before loan application to ensure they are prepared with all necessary documents.
Call all customers the night of the sale to congratulate them on their new home and to thank them for choosing Starlight Homes.
Call all customers under contract at least once a week to maintain customer rapport.
Respond to phone calls and e-mails between Starlight team within 24 hours.
Qualifications
At least 2 years of direct sales or customer service experience.
This role may require a valid and active real estate license, subject to state requirements.
Valid/Active Driver's License Required.
Ability to work weekends (but will either have Monday/Tuesday off, or Thursday/Friday off).
Work onsite at the model home or mobile office within the community.
Experience working with Microsoft Office products and ability to learn new software programs.
Strong verbal and written communication skills.
Exemplify a high level of professionalism in appearance and daily interactions with team, management, as well as customers.
Support all members of the team, and exude a collaborative approach to ensure the success of self and others.
Maintain an adaptable and flexible attitude.
Must be able to handle high volume situations.
Strong work ethic, drive, positive attitude, and decision-making skills.
Maintain an organized workspace, and help to keep office presentable.
Typical Physical and Mental Demands:
Must be able to read, write, and speak fluently in English. Must be able to perform calculations.
Employees in the position are required to be able to hear and have vision sufficient to utilize all office equipment.
Use of hands and fingers is required to utilize standard office equipment.
Requires occasional lifting up to 20 pounds.
These physical requirements are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation will be made to enable individuals with disabilities to perform these functions if requested.
Working Conditions:
Work is generally performed in a typical office environment using standard office equipment. Work is typically sedentary in nature, but some walking and standing maybe required.
Fast paced environment subject to numerous schedule and priority change and short notice activity.
Additional Responsibilities The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion.
Related keywords
New Home SalesReal Estate LicenseSalesforceMicrosoft OfficeLead ConversionCustomer Relationship ManagementHomebuilding ProcessCommission-basedResidential ConstructionProspectingRealtor NetworkingSales PipelineModel HomeFirst-time Homebuyers
At Ashton Woods, we rely on honored design principles to build homes that feel right for a reason. It’s been our philosophy for over 30 years, and results in beautifully solved spaces that serve as the canvas where life comes to life. Our passion is sharing a love of home design with people who want to live in thoughtfully designed homes.
Offices: 3820 Mansell Rd, Suite 400, Alpharetta, GA 30022, US · 3820 Mansell Rd, Suite 300, Alpharetta, Georgia 30022, US · 10721 Research Blvd, Austin, Texas 78759, US · 877 Island Park Dr, Suite 200, Charleston, South Carolina 29492, US · 1800 Valley View Ln, Suite 100, Farmers Branch, Texas 75234, US
New Townhome ConstructionNew Home ConstructionEnergy Efficient HomesPlatinum Level Environments for LivingDesignand PersonalizationInterior DesignArchitectureReal Estate
How much do Construction jobs in North Carolina pay?
Based on 1053 listings with disclosed salaries, most construction jobs in North Carolina pay between $55k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Construction jobs are open in North Carolina right now?
There are currently 6,094 open construction positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Construction roles in North Carolina?
Companies currently hiring include Lowe's Companies, Inc., North Carolina Department of Environmental Quality, MasTec, D.R. Horton, Greystar, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Construction jobs in North Carolina?
Yes — 579 of the 6094 open construction positions offer remote or hybrid work (124 remote, 455 hybrid).
How do I apply for Construction jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.