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Temporary
high school
Posted 66d ago
Apply by Jul 9
~38 hrs/week
Responsibilities
Supervises clerical staff and coordinates workflow within the Medical Imaging department, including scheduling and performance monitoring. Manages patient registration, appointment booking, and the maintenance of departmental records and systems.
Requirements
Requires Grade 12 education and three years of related experience, including at least one year in a supervisory role. Must possess knowledge of medical terminology and the ability to keyboard at 40 wpm.
Full job description
Summary
JOB SUMMARY:Reporting to the Clerical Coordinator or designate, the Senior Clerk supervises three (3) to ten (10) designated staff and coordinates the clerical workflow for the designated area within the department of Medical Imaging. Duties include supervising work activities, scheduling and coordinating staff, providing input into designated employees’ performance to the Clerical Coordinator, reviewing and revising policies and procedures, setting up protocols for methods of operation, coordinating implementation of new work methods and/or systems and troubleshooting hospital and Radiology Information Systems for the assigned area. Monitors expenditures and makes recommendations to the Clerical Coordinator regarding budget for designated area, as applicable and performs patient registration, appointment scheduling and other clerical functions as required.QUALIFICATIONS:Education, Training, and ExperienceGrade 12, three years' recent, related experience, including one year in a supervisory capacity, or an equivalent combination of education, training, and experience.Skills and AbilitiesAbility to keyboard at 40 wpm.Ability to supervise.Knowledge of medical terminology.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment.Supervises the clerical workflow and activities of three (3) to ten (10) designated staff within the assigned area by performing duties such as scheduling and coordinating work assignments and staff, providing relief coverage for assigned area, checking and prioritizing work, providing guidance and advice to facilitate resolutions to work problems, monitoring operations to ensure department standards are met and safety procedures are followed, correcting problems as required and referring discrepancies or concerns to the Clerical Coordinator.Oversees various staffing issues related to performance, orientation and training, staff selection and disputes by providing input into employee performance to the Clerical Coordinator and clarifying performance expectation with staff, determining orientation and training requirements and documenting performance problems to discuss with the Clerical Coordinator. Assists with staff selection by attending panel interviews for position vacancies and providing input regarding evaluation of candidates.Participates in the development of operating methods and procedures in order to meet the needs and requirements of assigned area, the department and legislation by liaising with appropriate personnel, identifying problems, inefficiencies and alternate solutions and recommending changes to Clerical Coordinator. Identifies inconsistencies in office procedures and develops new work systems by working together with staff to streamline processes, setting protocols for work methods, developing forms to streamline workflow, discussing changes with the Clerical Coordinator, and notifying staff of changed procedures. Revises clerical procedures for approval by drafting and typing items utilizing basic word processing software.Monitors clerical relief needs and ensures they meet budgetary restrictions, discusses clerical budget with Clerical Coordinator, makes recommendations upon request and takes follow up action as directed.Communicates with internal departments regarding clerical issues and/or procedures by responding to inquiries relating to clerical workflow or procedures, coordinating discussions, and working with personnel to resolve work related issues and discussing issues with Clerical Coordinator as required. Acts as a member of departmental committees when requested to provide input regarding clerical functions, workload and/or policies and procedures.Troubleshoots Hospital and Radiology Information Systems for assigned area as applicable and provides input into the development of user procedures by monitoring systems performance within assigned areas, identifying problems to management, suggesting revisions to established procedures and participating in projects as a team member to ensure departmental requirements are met.Performs hospital registration and appointment scheduling and clerical functions as required by performing duties such as receiving patients, scheduling, and booking inpatients, outpatients, and day-care appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules. Acts as a receptionist for the designated area, enters booking and film information into Hospital System, enters patient demographics into the hospital’s computerized patient registration system and maintains patient filing system in accordance with established procedures.Maintains statistical records and reports on various activities within designated area by gathering data, recording, tabulating, and summarizing information for budgetary requirements and workload monitoring.Maintains sufficient levels of stationery supplies for designated area according to predetermined levels by identifying depleting stock, completing, and signing Store’s requisitions to order replacement items and verifying receipt of items by comparing order against original requisition in accordance with departmental procedures.Sets up and maintains departmental filing systems such as purchasing requisitions and statistics by creating computerized or hard files, filing/inputting/placing material into appropriate areas, indexing material when required and establishing bring forward systems to ensure immediate retrieval of required information for reporting purposes.Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying the Clerical Coordinator or other appropriate personnel.Performs other related duties as assigned.
Job Accuracy Posting Flag
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. Testing may be required. *A criminal record check may be required
Related keywords
Medical ImagingRadiology Information SystemsHospital Information SystemsPatient DemographicsClerical WorkflowStaff SchedulingBudgetingHealthcare AdministrationMedical TerminologyPatient RegistrationFacilities HEUSt Paul's HospitalRecords ManagementPerformance EvaluationHealth and Safety
Providence Health Care (Providence) is one of the largest faith-based health care organizations in Canada. Our commitment to serving those most in need began more than 120 years ago when the Sisters of Providence opened St. Paul’s Hospital in Vancouver. Now operating 17 sites, Providence is a health and wellness resource for families, patients and residents from all parts of British Columbia.
Guided by the principle “How you want to be treated.”, Providence staff deliver compassionate care to meet the physical, emotional, social and spiritual needs of our patients and residents with a focus on six populations of emphasis: heart and lung, HIV/AIDS, mental health, kidney and renal, seniors and urban health.
Together with health partners including the BC Ministry of Health, Vancouver Coastal Health and the Provincial Health Services Authority, the Providence Health Care Research Institute leads research in more than 30 clinical specialties. One of two adult academic health science centres in the province, St. Paul’s Hospital is a renowned acute care hospital recognized globally for its work, including its several centres of excellence and affiliated research programs.
Providence is home to the Institute for Heart + Lung Health, Heart Centre, BC Renal Agency, BC Centre of Excellence in HIV/AIDS, Centre for Health Evaluation and Outcome Sciences, UBC James Hogg Research Centre, Centre for Healthy Aging at Providence, Prevention of Organ Failure Centre of Excellence, CIHR Canadian HIV Trials Network and Centre for Practitioner Renewal.
Providence welcomes the challenge of caring for some of society’s most vulnerable populations. We recognize their complex needs and use innovation, compassion and respect to help them live healthier lives.
Want to be part of the Providence team? Visit our careers site:
providencehealthcare.org/careers
Facebook: facebook.com/phccareers
Twitter: @PHCJobs
YouTube: youtube.com/user/ProvidenceVancouver
Offices: 1081 Burrard Street, Vancouver, British Columbia V6Z 1Y6, CA · E 15th Ave, Vancouver, British Columbia V5T 3N4, CA · 7801 Argyle Street, Vancouver, British Columbia V5P 3L6, CA
Health carePerson-centred careHealth innovations - techniques and technologyHealth ResearchHIV/AIDSElder CareMental HealthHeart/Lung HealthKidney/Renal Healthand Urban Health
How many Administrative jobs are open in Vancouver, Canada right now?
There are currently 1,100 open administrative positions in Vancouver, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Vancouver, Canada?
Companies currently hiring include UBC Faculty of Education, Vancouver Coastal Health, Shoppers Drug Mart, RBC, Providence Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Vancouver, Canada?
Yes — 315 of the 1100 open administrative positions offer remote or hybrid work (39 remote, 276 hybrid).
How do I apply for Administrative jobs in Vancouver, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.