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Full-time
high school, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Prescription Drug Coverage, Company Paid Term Life Insurance, Long-Term Disability
Posted 2d ago
~40 hrs/week
Responsibilities
The Ophthalmic Technician Assistant supports physicians by managing patient flow and performing initial clinical intake and basic eye tests. They are also responsible for patient education, maintaining clinical equipment, and ensuring adherence to HIPAA and safety protocols.
Requirements
Candidates must have a high school diploma and at least one year of experience in a medical office or customer service environment. COA or OSC certifications are preferred or encouraged within a specific timeframe after hire.
Full job description
A career that changes lives.
SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.
Position Summary:
The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit.
Job Duties & Essential Functions:
Patient Intake & Clinical Support
Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision.
Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR).
Perform basic eye tests prior to the physician’s examination, clearly explaining each test and its purpose to the patient.
Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed.
Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.
Patient Education & Communication
Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician.
Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit.
Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.
Room & Equipment Maintenance
Maintain cleanliness and organization of exam rooms and clinical areas.
Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments.
Properly shut down and clean diagnostic testing equipment at the end of the day.
Assist with cleaning and preparation of surgical instruments prior to sterilization.
Inventory & Compliance
Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies.
Maintain appropriate inventory levels and restock supplies as needed.
Follow all clinic safety protocols and infection control procedures.
Assist with opening and closing the clinic, ensuring readiness and security.
Administrative Tasks & Development
Monitor and respond to work-related emails and utilize shared tools (e.g., Google Drive) for communication and updates.
Participate in training, webinars, and in-service sessions to stay current with best practices and procedures.
Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.
Perform additional duties as assigned by the supervisor.
Required Qualifications:
High School diploma or equivalent.
One (1) year of experience in a medical office or customer service environment.
Strong customer service skills with a professional and friendly demeanor.
Excellent organizational, time management, and multitasking abilities.
Skilled in problem-solving with attention to detail.
Basic computer proficiency.
Strong interpersonal, time management, and organizational skills.
Ability to stand for long periods of time.
Preferred Qualifications:
Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire.
Ophthalmic Scribe Certification (OSC)
Work Schedule:
Rotating Schedule – including days, evenings and weekends
Hourly Pay Rate:
$22.00
Benefits:
We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:
Medical/Dental/Vision Insurance
Prescription Drug Coverage
Company Paid Term Life Insurance & Long-Term Disability
Supplemental Insurance Benefits
Employee Assistance Program (EAP)
Retirement Plan - 401(k)
Paid Time Off (PTO)
Paid Holidays
Career Development Programs
*All benefits are subject to eligibility requirements.
Equal Employment Opportunity Statement:
SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at [email protected].
Your Vision –Our Priority. SightMD Practices provide unparalleled eye care and more across📍NY, NJ, CT, and PA.
Imagine the ideal ophthalmology practice of the future. Where you and your family enjoy access to world-class eye care seven days a week, including Sundays. Where award-winning physicians provide the personal, quality care you deserve from your doctor...in the convenience of your local neighborhood. Where a team of eye care professionals build on their reputation of eye care excellence...that spans more than 50 years.
Welcome to SightMD, the next-generation in comprehensive eye care and New York's fastest growing full-service ophthalmic provider group.
Offices: 125 Kennedy Drive, Suite 400A, Hauppauge, New York 11788, US · 260 Middle Country Rd, Ste 201, Smithtown, NY 11787, US · 119 N Park Ave, Ste 208, Rockville Centre, New York 11570, US · 590 Nicolls Rd, Deer Park, NY 11729, US · 54 Commerce Dr, Ste 6, Riverhead, NY 11901, US
How many Administrative jobs are open in Town of Islip, NY right now?
There are currently 53 open administrative positions in Town of Islip, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Town of Islip, NY?
Companies currently hiring include SightMD, Mercy Haven, Inc., Northwell Health, St. George's University, Catholic Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Town of Islip, NY?
Yes — 8 of the 53 open administrative positions offer remote or hybrid work (3 remote, 5 hybrid).
How do I apply for Administrative jobs in Town of Islip, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.